Reviews and expert opinion Netpower

Ranked 3353rd from 3387 Web Hosting
4.0
Features
4.1
Ease of Use
4.1
Support
3.9
Pricing
3.8
Mark Holden
Mark Holden
Web Hosting Expert
Relatively recent Israeli hosting provider, Netpower, provides feature-packed plans backed by state-of-the-art technologies. I was let down slightly by the poor pre-sales support.

Overview

Netpower

Israeli hosting company Netpower that was launched in 2011, since when it has provided a wide range of hosting products including shared hosting, WordPress hosting, reseller hosting, VPS hosting, and dedicated servers. It has recently expanded its infrastructure to provide services internationally as well as within Israel.

Netpower’s Hebrew-only website is hard to navigate, especially when translated into English.

Features and Ease of Use

Netpower

Netpower’s shared hosting services are offered in Windows and Linux variants with different specifications depending on your needs. The following features come as standard with all shared hosting plans:

  • 99.9% uptime guarantee
  • Unlimited traffic
  • One-click app installer
  • Daily backups
  • SSD storage
  • Unlimited storage

The Windows packages are managed via the Plesk control panel whereas with the Linux packages you get a choice between the cPanel and DirectAdmin control panels. In all cases, the user-friendly control panel helps you manage all aspects of your website and hosting.

All packages provide a one-click app installer that is rather like an app store for web applications. You can use it to install all the apps you need, including WordPress, Joomla, Drupal, PrestaShop, Magento, and many more.

Pricing and Support

Whether Windows or Linux, Netpower’s hosting packages are offered at three levels: Base, Business, and Professional. These differ mainly in terms of the number of sites/domains you can host.

Netpower’s prices are average compared with the international market, and you can pay using PayPal or a major credit card. You can be billed annually or biennially, but there is no money-back guarantee (as far as I can see) to make you feel better about the minimum yearly commitment. However, for WordPress plans at least, there is a 30-day free trial.

Support may not be one of Netpower’s strong points. To access the step-by-step guides, you have to log in to the members’ area, so I can’t say if they’re any good. To get one-to-one support, you can try the email and live chat channels as I did. Unfortunately, the live chat agent refused to answer my questions (suggesting that all information was available on the vendor’s website) and my exploratory email received no response at all. I hope that current customers get better support than pre-sales prospects like me.

Netpower

Pricing

3.8

Bottom line on Netpower

Even though Netpower picks up a lot of points for features and quality-of-service, it loses a lot for its lackluster pre-sales support.

Pros

  • SSD storage
  • 99.9% uptime guarantee
  • Unlimited traffic
  • Windows and Linux support

Cons

  • Poor pre-sales support
  • No clear refund policy

Secure your space on the net with netpower

Mark Holden
Mark Holden
Mark is a full stack web developer specializing in HTML5, CSS, JavaScript, MySQL, and PHP. When he's not busy building websites or geeking out over the latest addition to his ever-growing gadget collection, he enjoys playing drums for his progressive rock band. He can also make a mean Spanish omelet.

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