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Reviews and expert opinion NEOSERV

Mark Holden Mark Holden Web Hosting Expert

Slovenian host NEOSERV leverages its fifteen years of experience to provide a range of feature-rich hosting solutions at reasonable prices.

We hosted the same WordPress website on the most popular web hosting platforms and measured their performance
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Overview

Slovenia-based NEOSERV was launched back in 2003, since when it has specialized in shared hosting, reseller hosting, and domain registration for owners of small and large websites alike. This provider’s well-organized and informative website is available only in Slovenian.

Features and Ease of Use

Even though there are inevitable differences between the shared hosting packages, they have the following features in common:

  • SSD storage
  • Free SSL certificate
  • cPanel
  • 99.9% uptime guarantee
  • Free domain
  • Cron jobs
  • Automatic regular backups

All packages apart from the smallest one come with the Softaculous app installer that allows you to install the popular CMS apps (WordPress, Joomla, PrestaShop, Drupal, Magento, and more) with a single click. The higher plans also come with Cloudflare CDN that improves performance by caching content and protects your website from certain kinds of attacks.

NEOSERV will transfer your website from your previous hosting provider for free.

Pricing and Support

NEOSERV provides two kinds of web hosting packages: regular web hosting, and turbo hosting with higher specifications for larger websites. The turbo hosting offers the same server properties as VPS hosting, but without the additional effort and costs that go with traditional VPS hosting.

The five regular web hosting subscriptions differ mainly in terms of storage and other minor specifications, with the lowest plan providing very basic specifications. For the features on offer, NEOSERV’s prices are about average compared with European and international competitors.

NEOSERV’s billing cycles range from monthly to five-yearly, with the lowest prices being available for five-year commitments. You’ll feel better about making such a significant commitment when you hear that this host offers a very generous 90-day warranty. You can pay by PayPal, major credit card, Paysafecard, or cryptocurrencies such as Bitcoin.

You can contact NEOSERV via three communication channels: support ticket, telephone, and email. Although this vendor’s website advertises 24/7 support with instant answers, this turned out not to be true for my presales queries which received no replies. On the plus side, if you’re looking for self-support resources, you will find a reasonably well-stocked knowledge base:

Pricing

4.1

Comparison

How does NEOSERV match up to the competition?

HostingerCompare4.9Compare
InterServerCompare4.8Compare
NEOSERVCompare4.0Compare
BluehostCompare2.5Compare

User reviews

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NEOSERV REVIEW: BOTTOM LINE

NEOSERV offers feature-rich web hosting packages at reasonable prices, which is presumably what we’re all looking for. Add in a few guarantees and a very generous warranty period, and you have quite a compelling proposition. However, I would feel much better about this hosting provider if its customer service team had answered my questions.

NEOSERV might offer a good service at a reasonable price, but does it match up with the top web hosting companies? We find it hard to say “yes.”

Pros

  • 90-day warranty
  • Softaculous app installer
  • Free SSL certificates
  • Turbo hosting plans

Cons

  • Unresponsive customer support
  • Website only available in Slovenian
Mark Holden Mark Holden
Mark is a full stack web developer specializing in HTML5, CSS, JavaScript, MySQL, and PHP. When he’s not busy building websites or geeking out over the latest addition to his ever-growing gadget collection, he enjoys playing drums for his progressive rock band. He can also make a mean Spanish omelet.

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