NEOSERV is a small hosting company that simply isn’t a match for big brands like Hostinger. The bigger hosting companies simply offer a better price for similar configuration.
Slovenia-based NEOSERV was launched back in 2003, since when it has specialized in shared hosting, reseller hosting, and domain registration for owners of small and large websites alike. This provider’s well-organized and informative website is available only in Slovenian.
Features and Ease of Use
Even though there are inevitable differences between the shared hosting packages, they have the following features in common:
- SSD storage
- Free SSL certificate
- 99.9% uptime guarantee
- Free domain
- Cron jobs
- Automatic regular backups
All packages apart from the smallest one come with the Softaculous app installer that allows you to install the popular CMS apps (WordPress, Joomla, PrestaShop, Drupal, Magento, and more) with a single click. The higher plans also come with Cloudflare CDN that improves performance by caching content and protects your website from certain kinds of attacks.
NEOSERV will transfer your website from your previous hosting provider for free.
Pricing and Support
NEOSERV provides two kinds of web hosting packages: regular web hosting, and turbo hosting with higher specifications for larger websites. The turbo hosting offers the same server properties as VPS hosting, but without the additional effort and costs that go with traditional VPS hosting.
The five regular web hosting subscriptions differ mainly in terms of storage and other minor specifications, with the lowest plan providing very basic specifications. For the features on offer, NEOSERV’s prices are about average compared with European and international competitors.
NEOSERV’s billing cycles range from monthly to five-yearly, with the lowest prices being available for five-year commitments. You’ll feel better about making such a significant commitment when you hear that this host offers a very generous 90-day warranty. You can pay by PayPal, major credit card, Paysafecard, or cryptocurrencies such as Bitcoin.
You can contact NEOSERV via three communication channels: support ticket, telephone, and email. Although this vendor’s website advertises 24/7 support with instant answers, this turned out not to be true for my presales queries which received no replies. On the plus side, if you’re looking for self-support resources, you will find a reasonably well-stocked knowledge base: