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Reviews and expert opinion MooCloud

Mark Holden Mark Holden Web Hosting Expert

Relative newcomer MooCloud has made a good start in the provision of Swiss hosting services sitting on Finnish and German servers. It’s just a pity its plans are pricey.

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Overview

Proudly Swiss hosting provider MooCloud has only been operating for a little over a year. It operates servers in Germany and Finland, and it provides cloud hosting, VPS hosting, and dedicated servers.

MooCloud’s English- and Italian-language website (the Italian version is more comprehensive) displays prices in Swiss francs.

Features and Ease of Use

The four shared cloud hosting packages — XS, S, M, and L — range in RAM, CPU, visits-per-hour, email accounts, and email storage. They include these features as standard:

  • SSD storage
  • Free website builder
  • Free SSL certificate
  • 99.98% uptime guarantee
  • Control panel
  • Application installer
  • Antivirus
  • Spam protection

MooCloud provides its own “Easy Manager” custom control panel that has a user-friendly management interface. You can only use the industry-standard cPanel control panel if you opt for a dedicated server solution instead.

The custom control panel includes a one-click application installer for popular programs such as WordPress, Joomla, PrestaShop, and Nextcloud. However, you’re only able to install one application.

If you’re not comfortable coding a website from scratch, you can use the free Divi Builder website builder that comes with hundreds of ready-made website design layouts that you can customize via a simple drag-and-drop interface.

The shared cloud hosting packages use Docker containers that isolate your website from others on the same server, so you should be secure and get the resources you signed up for.

Pricing and Support

Like many Swiss services, MooCloud’s hosting solutions are expensive, so you may well find more feature-packed European hosting plans at much lower prices.

You can choose to be billed monthly, semi-annually, or annually, and pay by credit/debit card, bank transfer, or postal order. It’s good news that you get a 15-day money-back guarantee, although this is only half the time you get to assess many hosts’ services.

If you go looking for self-support resources, your best bet is to view the knowledge base in Italian because it contains more articles than the English version. For one-to-one support, you can contact the customer support team by telephone, ticket, or live chat. I got some good responses to my pre-sales questions via the live chat channel:

Pricing

3.5

Comparison

How does MooCloud match up to the competition?

HostingerCompare4.9Compare
InterServerCompare4.8Compare
MooCloudCompare4.0Compare
BluehostCompare2.5Compare

User reviews

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MooCloud REVIEW: BOTTOM LINE

While MooCloud is a promising hosting provider, particularly in terms of pre-sales support, there is some room for improvement in the pricing. The English-language knowledge base could also be improved.

Pros

  • Free SSL certificate
  • Free website builder
  • 99.98% uptime guarantee
  • Responsive customer support

Cons

  • Custom control panel and installer
  • Expensive prices

Find proudly Swiss hosting plans at MooCloud.

Mark Holden Mark Holden
Mark is a full stack web developer specializing in HTML5, CSS, JavaScript, MySQL, and PHP. When he’s not busy building websites or geeking out over the latest addition to his ever-growing gadget collection, he enjoys playing drums for his progressive rock band. He can also make a mean Spanish omelet.

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