MonsterMegs has been based in Wisconsin since it was founded in 2010. Its primary servers are located primarily in Phoenix, Arizona, but it has another data center facility in Amsterdam for its European customers. Its services (and prices) are skewed toward SMEs, for whom it aims to become a long term hosting partner.
Features and Ease of Use
MonsterMeg offers pretty standard cPanel-powered shared hosting packages that cover all the bases with SSD storage, daily automated backups, free SSL certificates, free domains, and a good (if not great) money-back guarantee.
The hosting plans include the following standard features:
- 99.9% uptime guarantee
- Free domain registration
- Hosting for an unlimited number of domains
- Free Let’s Encrypt SSL certificates
- Automatic daily off-site backups stored for 14 days
- Up to 125 GB of SSD storage
- Up to 4000 GB of bandwidth
All hosting runs on CloudLinux; one of the fastest and most secure hosting operating systems that isolates you from other hosted customers. Furthermore, its servers benefit from performance optimizations provided by LiteSpeed, LSCache, CloudFlare CDN, and Railgun.
The web and reseller hosting plans offer enough resources for most users’ needs from a small personal website to a moderately sized business. However, since the hosting is not unlimited, it won’t scale to the enterprise. Even the semi-dedicated servers don’t go as far as some other hosts.
To keep competition for resources low on their semi-dedicated servers, MonsterMegs claims to host 97% fewer accounts on these servers.
Pricing and Support
MonsterMegs’s hosting can be bought on flexible billing cycles from monthly to triennially, with discounts and free domains for the longer term commitments. You can pay by a range of methods including PayPal, credit cards, and even cryptocurrencies such as Ethereum, and LiteCoin.
What is exceptional about MonsterMegs’ services is that they all (not just the shared hosting) come with a 30-day money-back guarantee. With the shared and reseller hosting packages, you also get a free Let’s Encrypt SSL certificate.
You have a decent knowledge base to turn to for self-support. It’s not completely comprehensive, but it’s very easy to find the information you’re looking for in the very easy-to-read articles.
Unfortunately, there is no live chat, but ticket support is available 24/7/365 with 30-minute response times. For presales tickets, the response time is one business day, and I received a response to my pre-sales query within a few hours.