ModernOne is one of the leading web hosting companies based in Malaysia. Founded in 2002, it offers reliable cloud-based hosting solutions to all types of businesses in Malaysia and the world over. Currently, the hosting provider is listed among the top ten hosting companies in Malaysia with a market share of 0.61%. It offers a wide range of hosting services, including, shared web hosting, dedicated servers, VPS servers, SSL certificates, and domain name registration services.
Features and Ease of Use
ModernOne website hosting solutions come with the following standard features:
- cPanel/WHM control panel
- Remote backups
- MySQL databases
- Supports both Linux and Windows OS platforms
- Free reverse DNS setup
- Dedicated IP address
- 99.9% uptime guarantee
- Unlimited 1Gbps private network
- Root access
ModernOne hosting solutions are hosted on high-performance cloud servers that are equipped with distributed block storage that is typically used in storage-area network (SAN) environments. These servers are housed in an AIMS data center located in Kuala Lumpur, Malaysia. AIMS is an Asia-based data center operator that owns and manages carrier-neutral data centers in Asia. The data center comes with enterprise-grade hosting infrastructure including redundant network facilities for reliable uptime.
ModernOne cloud-based solutions support both Linux and Windows OS platforms. The vendor’s shared web hosting solution comes in three levels: Small Business Hosting (100GB disk space, 100GB monthly bandwidth, 10 MySQL databases), Standard Business Hosting (300GB disk space, 300GB monthly bandwidth, 30 MySQL databases), and Advance Business Hosting (500GB disk space, 500GB monthly bandwidth, 50 MySQL databases).
All the hosting plans come with a user-friendly cPanel control panel, unlimited FTP accounts, and 512MB RAM resources. These hosting solutions also include free remote backup storage for its users cPanel backup. Moreover, it is important to note that part of the ModernOne managed hosting services is its managed backup services. These snapshot backups are performed on demand by clients, and are stored for 14 days.
Pricing and Support
ModernOne hosting solutions are somewhat expensive. And when you factor in the fact that customers have to pay for other add-on features such as OS platforms, cPanel control panel, SSL certificates, and managed backup services, the cost of these hosting plans can become extremely high. What’s more, the hosting plans only come with annual subscriptions. Their prices are listed in U.S. dollars and Malaysian ringgit.
All payments made to ModernOne are non-refundable. All the same, the hosting firm offers a 99.9% uptime network guarantee.
The ModernOne technical support team is available via telephone, email, and ticketing system. Although the vendor has a live chat, the link to the live chat is invalid. The technical support staff is listed as being available 24/7, though I sent them an email and only got a response just over 12 hours later.
ModernOne has a comprehensive knowledge base section with lots of articles and tutorials.