Miosa 24 is a web hosting provider based in South Africa. Although the company does not have a founding date, with the quality of services it’s offering, no doubt it has been in existence for quite some time now. Its offerings range from shared web hosting, SSL certificates, office 365 products, virtual servers, and LTE connectivity services.
Besides offering web hosting solutions, the vendor also offers other services such as IT services and consultancy services, hardware and software solutions, managed services, service continuity, license and hardware audits, and voice & data cabling.
Features and Ease of Use
Miosa 24 offers a range of products and services, including web hosting solutions that come with the following standard features:
- cPanel control panel
- 99.9% uptime network guarantee
- One-click installer with pre-installed applications
- Self-managed backup services
- Free co.za domain names
Miosa 24 web hosting solutions are powered by fast and secure Intel servers hosted in a Tier I data center located in Gauteng, South Africa. The data center is equipped with redundant hosting infrastructure and network components optimized for reliability.
Miosa 24 shared packages are divided into several plans: Domain Parking, Basic Starter, Standard, Standard Plus, Professional, Professional Plus, and Developer.
All its shared web hosting plans run on Linux operating systems and come with the industry-standard cPanel control panel. With this interface, customers can easily perform and manage various online activities for their websites, including checking website statistics, managing domains, and easy installation of popular scripts among other activities.
This vendor does not perform backup services for its customer’s website accounts. Instead, it provides a platform over which customers can self manage backups of their websites and databases in real-time, to avoid loss of data in the event of a disaster.
The hosting firm also provides Acronis backup and recovery system that offers backup and disaster recovery for individual desktops and laptops as well as servers, and is designed to meet the requirements of all types of business enterprises.
Pricing and Support
Miosa 24 web hosting solutions are in line with what other vendors are offering in the same market. The hosting plans’ billing cycles vary; from monthly to quarterly and annual subscriptions.
However, my attempt to place an order was blocked, the firm’s website citing security threats from my IP address. To resolve this, customers would likely have to contact its support team. Prices are listed in South African rand.
Miosa 24 is committed to an uptime guarantee of 99.9%. Unfortunately, this vendor’s T.O.S boldly states that customers are not entitled to a discount or return policy of any subscription made.
Potential clients can contact Miosa 24’s support desk via telephone, email, and ticketing system. Users can also create an account with the vendor and log onto the service desk where they can make direct inquiries regarding any issues they have.
The vendor’s technical support team is available 24 hours and the company also provides remote support services. That said, the hosting firm does not seem to have live chat support.
I sent them a query via email and got a response in just 30 minutes.
To complement its support service, the hosting company has a fairly detailed knowledge base.