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Reviews and expert opinion mindSHIFT Online

Ranked 118th from 1977 Web Hosting
4.5
Ease of Use
4.4
Features
4.5
Pricing
4.4
Support
4.5
Mark Holden
Mark Holden
Web Hosting Expert
American company mindSHIFT Online sells email hosting servers and virtual private servers that are co-located in a Tier IV data center. They offer an excellent uptime SLA.

Overview

mindSHIFT Online primarily provides Microsoft Exchange Server hosting, but also virtual servers, with impressive 99.999% and 100% uptime guarantees for shared and dedicated servers respectively.  They have been in business for more than 15 years, they have more than 6000 clients, and their website and support are in English.

mindSHIFT Online features

Features and Ease of Use

MindSHIFT Online offers a comprehensive range of services including email servers and virtual servers. Their virtual servers come with the following features are standard:

  • 99.999% or 100% uptime guarantee, depending on the plan 
  • Windows Server 2012 R2 Standard 
  • One auto-generated IP address 
  • From 100 GB to 500 GB HDD storage 
  • From 2GB to 8GB of RAM 

MindSHIFT Online’s VPS offerings are branded cloudSHIFT to reflect the fact that these are cloud servers which you can access any time from virtually any device (computer, tablet or phone) that has a web browser. They use VMware as their virtualization technology.

MindSHIFT Online offers three VPS configurations – Standard, Advanced and Premium – all of which use the Windows Server 2012 R2 Standard operating system and come with between 2 GB and 8GB RAM with 100 GB to 500 GB of HDD storage (depending on the package). It’s increasingly unusual these days for hosting providers to use hard disk drives (HDD) rather than the faster and more reliable solid-state drives (SSD), so the use of HDD is not their best feature.

You can customize your server (once set up) using their easy-to-use online control panel, and you can contact the company to discuss a server specification that is specific to you before you sign up. In fact, at the time of writing, you have to contact the company to get started because their website Sign Up buttons don’t work.

It’s nice to see that mindSHIFT Online uses a Tier IV data center – which is pretty rare –  thus assuring less than twenty minutes downtime per year and total fault redundancy. They don’t actually own this data center, they merely colocate there, which might mean slower website speeds and slower responses to technical issues.

Pricing and Support

The base VPS packages are fairly affordable but come with consequently low resource caps. And don’t forget that any customizations will increase the base package price. But if you want unbeatable uptime and the most reliable data center, signing up with this company could be worth the cost.

While alternative payment terms are not specified online, all prices are quoted per month in U.S. dollars. Since this company’s Hosted Exchange and SharePoint plans come with a 30-day free trial, it may be safe to assume that the VPS plans do too. This is certainly something worth asking about when you sign up.

I’ve been impressed with mindSHIFT Online’s customer service team, who have always gone the extra mile to help me when I have contacted them via Live Chat. Their 24/7/365 support can be accessed via telephone, ticket, email, and (my favorite) live chat.

Pricing

4.4

VPS Hosting

Plan Name
Storage
CPU
RAM
Price
100GB (HDD) Storage
1 vCPU Core
2GB of RAM
$75
200GB (HDD) Storage
2 vCPU Core
4GB of RAM
$150
500GB (HDD) Storage
2 vCPU Core
8GB of RAM
$290
Plan Name
Storage
CPU
RAM
Price
100GB (HDD) Storage
1 vCPU Core
2GB of RAM
$75
200GB (HDD) Storage
2 vCPU Core
4GB of RAM
$150
500GB (HDD) Storage
2 vCPU Core
8GB of RAM
$290
More Details

Bottom line on mindSHIFT Online

mindSHIFT Online is a professional company with top-tier data centers. They’ve worked with 6000 clients, managed over 140,000 mailboxes, and sent 6 billion emails, which is not bad for their 15 years in business.

Pros

  • Affordable base packages available
  • Live chat on their website
  • Tier IV data centers
  • 100% uptime for dedicated servers 

Cons

  • Unable to purchase online 
  • Cost for customizations is unclear 
Mark Holden
Mark Holden
Mark is a full stack web developer specializing in HTML5, CSS, JavaScript, MySQL, and PHP. When he's not busy building websites or geeking out over the latest addition to his ever-growing gadget collection, he enjoys playing drums for his progressive rock band. He can also make a mean Spanish omelet.

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