middlehost “wants to revolutionize and change the way the web hosting industry is working” by creating a brand name associated with stability and reliability. It has been in the web hosting industry for over 10 years and it boasts of a client base of over 2,300 customers worldwide.
The host is a subsidiary of Pakistani company, deString Pvt. Ltd, and its offerings include shared web hosting, hybrid servers/VDS hosting, reseller hosting, and dedicated servers.
Features and Ease of Use
middlehost has managed to equip its hosting solutions with a good mix of features, including tools suitable for advanced users. You can expect the following standard features:
- Free SSL certificates
- SQL databases
- Unlimited FTP accounts
- 24/7 customer support
- Anti-DDoS protection
- Daily malware scanners
- cPanel control panel
middlehost has four shared web hosting packages that clients can choose from: Mantis, HummingBird, Marlin, and Dragon. These plans are well suited with features to host personal blogs and small business websites and come with free website backups; daily backups for Marlin and Dragon packages, weekly for HummingBird, and monthly backups for Mantis shared plan.
All of the hosting solutions are built with enterprise-level hardware infrastructure, including SSDs in RAID configuration, state-of-the-art hardware with ECC memories, and lightning-fast processors for reliability and ultra-low-latency operations.
The hosting infrastructure is hosted in several countries across Europe as well as a number of cities in the United States.
If you need more speed and power and other high-end requirements that couldn’t be met by the shared hosting services, you can hire its server solutions that are made available on demand for you to scale your heavy traffic website. Not to mention, you also get WordPress hosting with the fastest caching technology.
Pricing and Support
middlehost website solutions are quite cheap, but if you are looking to buy a domain name from them, your subtotal during checkout can be quite high. Prices are in U.S. dollars and the plans are billed monthly, annually, and biennially.
Just like other web hosts, the vendor guarantees a 99.9% server availability. In case you’re not happy with its hosting services, the firm has a 30-day money-back guarantee policy, where you can request your money back.
The support desk is reachable through several means: telephone, email, ticketing system, or live chat.
All the same, the knowledge base is bare, and there are no other self-supporting resources such as FAQs or tutorials.