MasayaHost purports to be “helping regular people develop amazing sites of the internet” and has been doing this since 2003. Its services are powered by top-of-the-line cloud infrastructure hosted in global data center locations to help bring your hosting services closer to you.
You can access its website in four different languages: English, Spanish, French, and Portuguese. Some of its offerings include shared web hosting, dedicated and VPS servers, and domain name registration services.
Features and Ease of Use
MasayaHost’s website solutions include the following standard features:
- Unlimited disk space
- Unlimited monthly traffic
- Optional IP addresses
- Zero set-up fee
- Linux OS alternatives: Ubuntu, CentOS, and Debian
- MySQL databases
- phpMyAdmin for database access
- SSL certificates
- SSH access
- Cron jobs for scheduling
Registration of domain name extensions with popular TLDs is free and you get served with the Hepsia control panel with advanced tools, including one-click app-installer and 100+ cost-free website themes, among other tools to help you get started.
If you opt to sign up for one of its hosting packages, the vendor offers a choice five data centers that are distributed in several continents: the U.S, the U.K., Bulgaria, Finland, and Australia.
The data centers are equipped with genuine cloud infrastructure, including fast SSD storage servers with caching technology and website accelerators to help boost the performance of your websites.
Virtual servers come with regular off-site data backups, but with shared accounts, automatic backups are only done for smaller accounts with less than 5GB capacity. The backup copies can easily be accessed from the customer’s control panel as browsable folders for easy retrieval in case of a disaster.
Pricing and Support
MasayaHost’s website services are quite expensive, although one could argue that they include pretty advanced features to handle the needs of even resource-intensive projects. The plans are billed annually and you can pay in U.S. dollars, euros, British pounds, Australian dollars, or Canadian dollars.
All of its hosting solutions come with a 30-day free trial and after the free test is over, you are still protected by the 30-day money-back guarantee. The apparent 99.9% uptime guarantee seems to match the industry-standard uptime.
The support team is available 24/7, and you can reach out to them via the dedicated U.S., U.K., Australia, and Philippines telephone numbers and email. That said, the vendor does not seem to have a live chat or support ticketing system. I sent them a query via email and received a response in less than an hour.
The knowledge base is quite comprehensive, but with just “web hosting terminology explained” to help give novice webmasters a better understanding of what the vendor is offering.