The vendor’s English-language website isn’t the most modern I’ve seen, but it is packed full of information about the company and its products. Prices are presented in Malaysian ringgits, but you can switch to U.S. dollars in the client area.
Features and Ease of Use
Unlike some hosts these days, MalaysiaHosting2U sells Windows web hosting as well as Linux hosting, with five plans for each operating system. You get disk space ranging from 2.5 GB to 20 GB, and bandwidth from 40 GB 90 GB, which should be sufficient for small to medium-sized businesses. The hosting plans also provide you with:
- 99.9% network uptime
- Perl, and PHP with Zend optimizer
- Unlimited email accounts
- Daily backups
- DirectAdmin and WebsitePanel control panels
- Unlimited subdomains
Rather than providing the industry-standard cPanel or Plesk control panels, MalaysiaHosting2U instead offers the DirectAdmin control panel for Linux and the WebsitePanel control panel for Windows. They do pretty much the same job, albeit via less user-friendly interfaces.
Daily backups are a nice touch, giving you the peace of mind that your data should be safe.
This provider’s 99.9% uptime is just about the industry average, which is quite common for Malaysian hosts.
Pricing and Support
MalaysiaHosting2U’s hosting plans are offered at reasonable prices, and (unusually) the Windows and Linux hosting is priced the same. I also like the price freeze policy that means you can renew at the price you first paid.
You can choose to be billed annually or biennially, with no setup fees, and the 30-day money-back guarantee should make you feel better about making at least an annual commitment. You can pay by PayPal, major credit/debit card, or bank transfer.
Now the bad news. Pre-sales support isn’t MalaysiaHosting2U’s strong point. Although you can contact the company by telephone, ticket, email, or live chat, the live chat wasn’t available when I wanted to try it, and my other contact attempts went unanswered. While the website itself is informative, the knowledge base is bare: