The listings featured on this site are from companies from which this site receives compensation. Read the Advertising Disclosure for more information

Reviews and expert opinion LCN

Solomon Ndung'u Solomon Ndung'u Web Hosting Expert

LCN provides some of the best British web and WordPress hosting, plus cloud server solutions, SSL certificates, and domain registration. It has been in business for almost 20 years.

We hosted the same WordPress website on the most popular web hosting platforms and measured their performance
Click here to see our results >>

Overview

LCN main

Britain-based LCN started life as a web hosting and domain provider way back in 1999. This company has two data centers that provide the backbone of its web hosting solutions, with its primary data center being located in Stevenage, U.K.

LCN offers an array of web hosting solutions including cloud server solutions, web hosting, WordPress hosting, domain name registration services, and web design. According to its English language website, it currently has more than 100,000 happy customers.

Features and Ease of Use

lcn 1

LCN’s web hosting packages include these features:

  • SSD storage
  • Firewall protection
  • 99.9% uptime guarantee
  • Free Let’s Encrypt SSL certificate
  • Plesk or cPanel control panel
  • Unlimited bandwidth
  • One-click installer
  • Antispam, antivirus
  • PHP and Perl support

In addition to regular web hosting plans, LCN also provides WordPress hosting plans that come with at least six plugins for easy management, improved website performance, security, and increased traffic.

This provider’s cloud hosting packages can easily be customized and upgraded according to clients’ needs. You can choose CentOS or Ubuntu as the operating system, to be managed via cPanel or Plesk, and you also have root access (although this is discouraged). Cloud servers use SSD storage and Intel Xeon processors for top-notch performance, and LCN’s data centers are under 24/7 surveillance.

Web- and WordPress-hosting customers get free backup services, but cloud hosting customers have to pay extra for a backup package.

Pricing and Support

lcn 2

LCN’s hosting solutions are quite cheap considering the features that include a free Let’s Encrypt SSL certificate. Web hosting can be bought on billing cycles from quarterly to five years, with substantial savings for significant commitments. Cloud servers come with 50% off for your first six months.

In terms of guarantees, you get a 30-day money-back guarantee and a 99.9% network uptime guarantee.

You can contact LCN’s 24/7 technical support team via telephone, ticket system, or live chat. It took the team 48 hours to respond to my ticket query about WordPress hosting.

For self-support, LCN provides a pretty comprehensive knowledge base.

How much does LCN cost?

LCN offers plans from $4 to $15. The price depends on which type of hosting plan you choose. You can see the updated pricing table (updated weekly) below.

Which LCN plan should I get?

My recommendation is to start with a cheaper plan. You can always upgrade later on. LCN can help you with the migration to a more expensive plan. The increase in visitors many times takes longer than expected and you shouldn’t pay a lot of money until the need arises. Of course, your needs may vary, and you can consult with a hosting expert from LCN here.

How good is LCN’s customer support?

LCN is not ranked as one of our top web hosts. But that can also be a result of LCN being a small, under the radar, hosting provider. There are advantages to a small hosting company – as a customer, you are more important to them. You can also check out our comparison of the most popular web hosting services here.

4.2

Pricing

Comparison

How does LCN match up to the competition?

InterServerCompare4.8Compare
KamateraCompare4.8Compare
Compare4.2Compare
BluehostCompare2.5Compare

LCN REVIEW: BOTTOM LINE

LCN could be a perfect hosting provider for small and medium-sized British businesses, thanks to its investment in hosting infrastructure and its comprehensive customer support.

LCN might offer a good service at a reasonable price, but does it match up with the top web hosting companies? We find it hard to say “yes.”

Pros

  • Secure data centers under 24/7 surveillance
  • SSD servers powered by Intel Xeon processors
  • Free backups for shared web hosting and WordPress users
  • 99.9% network uptime guarantee
  • Free Let’s Encrypt SSL certificates

Cons

  • No VPS or dedicated server solutions
  • Slow support response (to a pre-sales query)
Solomon Ndung'u Solomon Ndung'u
Solomon Ndung’u is a writer, author, and SEO specialist. When he’s not working, you will find him singing his favorite tunes. He is also a confessed avid reader of The New York Times.
1.0
User reviews
Based on 4 reviews in 1 languages
User reviews are not verified
Write a Review
Language
  • English (4)
Sort by
Newest
  • Newest
  • Oldest
  • Best
  • Worst
Reply to review
Reply
Visit LCN
reply
en
Error
onclick="trackClickout('event', 'clickout', 'Visit User Reviews', 'lcn', this, true, ReturnPopup );"
View 1 reply
View %d replies
From very good to awful

I was a customer of LCN for many years. At one stage they hosted four of my websites. The service was reliable, the cost reasonable and the technical support really good. Staff were helpful, knowledgeable and pleasant; all communication from everyone in the company was first class. If reviewing them a couple of years ago I would have given them 10/10. But…oh dear…my experience of them now is that they are utterly woeful. I wouldn’t even give them 1/10. This seems to coincide with them being taken over by another company- but that is speculation, because I wasn’t told this. I have had no communication from the new owners to say that LCN was now part of their group. My most recent experience is when a long-standing customer of mine phoned and told me an email they had sent me had bounced back. Long story short- my mailboxes had reached capacity. I was not aware. I had no communication from LCN (or Namesco, or whoever they are now) to warn me. I have no idea how many other emails never got to me- not good when you rely on email as a freelancer for work. I immediately contacted LCN technical support on the phone- getting through eventually. I would be best off upgrading my hosting package, they told me, because I was on an old package. News to me. It would be more cost effective than buying more email storage. Foolishly (based on previous positive experience of LCN) I believed them and paid nearly £200 for a new package for two years. I was assured that this would work within a few hours and that the “missing” emails might even still get through. I felt reassured. However, emails I was later expecting still did not arrive- even a few days later. I sent myself emails from other accounts- they bounced back. I phoned again. I also raised a formal complaint. I was told that, yes, I had acted promptly but the problem was their “system failure”. They apologised and offered me two months extension on my hosting. I declined. I cannot afford to put my work in the hands of a company who twice seriously let me down. Reliability and effective communication are crucial with a hosting company- LCN failed. If a customer of mine had not had the decency to contact me I still might be in the dark. I asked for a substantial portion of my nearly £200 to be refunded as I would be ending my contract with them. No reply. Their complaints policy to escalate is to contact the Customer Support Manager- but no contact details are given. When complaints receive a reply, it is from a “no reply” address of theirs. I am moving my sites to another host- and having to write-off that payment of nearly £200. If you are thinking of using LCN, let my experience be a lesson- and avoid them. There are plenty of other good hosts out there. In the meantime, I am still waiting for the Customer Support Manager to acknowledge my email. I shall not be holding my breath…. especially as it is now 5 days since I emailed and their policy is to acknowledge within 2 days. Appalling. And any reply they make to this review needs to be treated with a huge amount of scepticism; honesty is not a virtue I have seen from them recently.

avatar
Simon Wheeler, Great Britain
March 26, 2022
1
Out of date article

LCN seem to have been bought out by another company. I had years of nothing negative to say about them...they were excellent. Recently they have been awful. Communications poor, tech support poor...I am moving my websites to another host.

avatar
Simon Wheeler, Great Britain
March 14, 2022
1
Do not trust this company

I asked this company to turn off auto billing which they assured me had been done. I didn't know how to do it myself at the time.They lied. Now they steal £99 from my bank account and refuse to refund it. Why do companies like this feel it ok to rip customers off. I'll never use them again

avatar
Colin Taylor, Philippines
February 14, 2022
1
Not the once user site it used to be

Really unimpressed by this company's approach to its customers these days, such as fining them £17 if their email account goes over its limit - what a way to treat customers! They are no longer run by the nice crowd in Stevenage who cared for their customers and now are just money driven and uninterested in pleasing people. I don't recommend this company any more.

avatar
Brian, Great Britain
November 26, 2021
1
Family sharingMulti User SharingExpert SupportBackupSmart syncPersonal SolutionBusiness SolutionTeams optionsOffline foldersFile history and recovery
LCN Alternatives
Hostinger: Best Performance & Low Cost
4.8
Lowest prices on the market for long-term plans
Read Review
IONOS: Premium Features on a Budget
4.5
Dedicated support advisor and instantly scalable performance
Read Review
InterServer: Best Monthly Hosting Plan
4.8
The best choice for hosting on a month-to-month basis
Read Review
Nexcess: Best Managed Hosting
4.8
Best managed hosting for multiple platforms, from WordPress to Magento
Read Review
567325
Best Speed & Uptimeimage

Great Hosting for a Great Price

Plus, get a FREE domain name and email