Klatka.pl’s company roots can be traced back to 1998 when it was called InterKomGraf. In 2002, it entered the e-commerce market, and throughout 2004 it focused on intensive development of its network and hardware infrastructure. With more than 20 years’ industry experience, Klatka.pl now handles 20,000+ domains for 10,000+ customers.
This company helps mainly Polish SMEs make their presence felt on the internet, and its website is in Polish.
Features and Ease of Use
Klatka.pl offers four hosting plans – Standard, Special, Exclusive, and Professional – that differ in terms of disk space (4 GB to 40 GB), the number of FTP accounts (3 to 50), MySQL databases (3 to 50), hotlink protection (available with the two higher plans), and 24/7 network monitoring (available with all except the entry-level plan).
All four hosting plans come with:
- Unlimited email accounts
- No data transfer limits
- Free SSL certificate
- DirectAdmin and cPanel control panels
- POP3, IMAP, and Webmail email support
- Anti-spam and antivirus protection
- Cron jobs
- MySQL databases
- Application installer (for Joomla, WordPress, and PrestaShop)
- DNS Zone Editor
- Visitor statistics
- Page redirects and error pages
- PHP (versions 5.2.x to 7.2.x)
For additional e-commerce features, website design, or SEO services, Klatka.pl recommends one of its partners.
Klatka.pl’s website states that it “guarantees a very high server uptime,” but without putting any specific figure on it, which is a little worrying.
Pricing and Support
Klatka.pl’s hosting plans are incredibly cheap, especially considering that they already include 23% VAT. You can pay monthly, quarterly or annually in Polish zloty by CashBill or PayU.
Although there is no money-back guarantee, you can take a 7-day test drive before paying the pro forma invoice or letting your hosting lapse. Once you’re fully on board, you can easily change your plan by contacting customer services.
Klatka.pl’s support staff can be contacted by telephone (during business hours), fax, email or Skype. Although the company encourages you to email, I have to confess that my exploratory emails went completely unanswered.
For those of you who like to support yourselves, Klatka.pl’s website provides a handy help page, a glossary, and a tutorial section.