Kind TechGroup offers free WordPress hosting and web design with managed solutions, helping aspiring webmasters pursue their dream of starting a professional online journey. Besides offering website packages and registering domain names, its English website also sells VPS services to resource-intensive and professional webmasters across the globe.
Features and Ease of Use
Kind TechGroup web hosting services incorporate the following standard features:
- Unlimited HDD (SSD Boost) storage
- Latest MariaDB, MySQL databases
- File manager
- PHP versions 7 support
- Two-factor authenticator
- cPanel and WHM with reseller accounts
- Softaculous script auto-installer
Kind TechGroup web hosting servers are powered by KVM virtualization technology. Also, although it uses HDD hard drives, the hard drives are integrated with SSD as a cache, giving your website a critical boost for high-performance and faster page loading times.
To provide users with guaranteed protection of their websites and server resources, this hosting company provides advanced security tools, including Cloudflare CDN, anti-DDoS protection, free Let’s Encrypt SSL certificates, Two-factor authenticator, and virus/malware scanners. This will keep your website safe and secure against all types of online attacks and threats that could harm and slow your hosting services.
As part of its data loss protection of its customer’s website data, Kind TechGroup offers free remote backup and retention services. These backups are created every two days to keep your data safe from any kind of loss.
It is worth noting that, while it has animated website themes, the Kind TechGroup website is not well designed and has a hard to navigate slide. Moreover, when you click on the signup button for Premium Hosting, it leads you to another vendor, iFastNet.
Pricing and Support
Kind TechGroup web hosting offerings are quite expensive and even though some of them include discount coupons, they still remain on the higher end. You also should expect to pay for a setup fee. During checkout, users can put some add-ons tools like CodeGuard website backups, SiteLocks, among other features.
You can pick a billing cycle that suits you best: monthly, quarterly, semi-annually, annual, biennial, and triennial subscriptions. Prices are listed in U.S. dollars but customers can also choose to pay using other currencies: British pounds, euros, and Philippine pesos.
Kind TechGroup seems to only promise high uptime guarantee but it shies away from committing to an uptime guarantee. However, it keeps track of its server uptime status to help customers monitor the performance of their services. At all accounts, users are served with 14 days money-guarantee.
Kind TechGroup customer support desk is available via a contact form or ticketing system. Its online platform is Facebook Messenger. Unfortunately, the hosting provider seems to lack a telephone or email support.
The vendor has a very poor support service; I opened a ticketing system, that even after a week of waiting, I still did not get a response.
Self-support resources include its official blogging section, support forums, and a knowledge base.