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Reviews and expert opinionKenceng Solusindo

Solomon Ndung'u
Solomon Ndung'u
Web Hosting Expert

Kenceng Solusindo is an Indonesian web hosting brand that offers a complete array of services. Customers can rely on them for domain name registration, web hosting, and server solutions. The brand also provides VPN solutions.

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Overview

Kenceng Solusindo

Kenceng Solusindo began operations in 2016. Today, thousands of customers trust them to deliver high-quality service. The wide range of solutions provided by the brand means that it is easy for customers to use them as a one-stop-shop for all things hosting related. The brand’s main selling points are instant activation for all services and deployment of the latest hardware to ensure the smooth running of all operations.

Kenceng Solusindo operates out of its Jawa Timur office. The language on the brand website also reflects its Indonesian target audience.

Features and Ease of Use

The main features customers can expect with Kenceng Solusindo’s web hosting solutions include:

  • SSD / NVMe Storage
  • Free SSL Certificate
  • Unlimited Bandwidth
  • Litespeed Webserver
  • Litespeed Cache
  • SSH & Git access
  • Weekly Backups
  • cPanel
  • Multi-PHP support
  • Unlimited FTP accounts
  • Unlimited email accounts and forwarders
  • 99.99% uptime guarantee

Kenceng Solusindo’s servers are in Indonesia and Singapore. Its web hosting plans are divided to take care of all levels of clients. They include the Personal S, Personal M, Personal L, Personal XL, S Business, M Business, L Business, and XL Business. As expected, the Personal S plan is the entry-level plan, and the XL Business is for heavy-duty customers. Limits on most features are removed from Personal L, with disk space and memory size the main distinguishing factors for the rest of the hosting plans.

The dedicated server plans are Dedibox Core i3, Dedibox Core i5, Dedibox Core i7, and Dedibox Neon. Customers can choose between SSD and HDD storage, and all servers are Intel.

Kenceng Solusindo protects customer websites against vulnerabilities with a range of technology, including Malware Detect, ClamAV, and ComodoWAF. The HTTP / 2 + QUIC + Brotli technology also allows the brand to compress website data better and deliver pages faster to the end-users.

Customers can also enjoy free migrations from old providers without losing any data.

Pricing and Support

The plans offered by Kenceng Solusindo are affordable, and the billing cycles are flexible as customers can pay monthly, semi-annually, annually, biennially, and triennially. However, you need to pay for a yearly subscription at least to be able to enjoy the offer of a free domain name.

Prices are listed in Indonesian Rupiah. The payment options are highly restricted to the Indonesian audience with no support for the major credit cards. The brand instead supports a range of local wallets.

The brand makes a non-specific money-back guarantee and doesn’t offer a free test period. Customers are guaranteed 99.99% uptime. There is no knowledge base, but there are FAQ sections across the specific product pages.

Kenceng Solusindo

To reach the support staff, customers can call, send an email, open a support ticket, or send a message via WhatsApp. The WhatsApp feature allows the brand to deliver 24/7 customer service.

Pricing

4.2

Comparison

How does Kenceng Solusindo match up to the competition?

HostingerCompare4.9Compare
InterServerCompare4.8Compare
Kenceng SolusindoCompare4.2Compare
BluehostCompare2.5Compare

User reviews

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Bottom line on Kenceng Solusindo

Kenceng Solusindo has all the hallmarks of a full-feature web hosting provider. Customers can choose from a wide range of product offerings and enjoy special features such as regular weekly backups and excellent mobile support ’round the clock. However, the website language and the structure of the payment options available strongly emphasize the fact that the brand is strictly facing an Indonesian target audience.

Pros

  • Highly inclusive hosting plans
  • Weekly backups to a separate server
  • High-performance hardware at all levels
  • Free domain name for all customers

Cons

  • Support and website language only in Indonesian
  • No free test period

Enjoy a vendor with high-performance hardware when hosting with Kenceng Solusindo.

Solomon Ndung'u
Solomon Ndung'u
Solomon Ndung'u is a writer, author, and SEO specialist. When he's not working, you will find him singing his favorite tunes. He is also a confessed avid reader of The New York Times.

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