Kenceng Solusindo began operations in 2016. Today, thousands of customers trust them to deliver high-quality service. The wide range of solutions provided by the brand means that it is easy for customers to use them as a one-stop-shop for all things hosting related. The brand’s main selling points are instant activation for all services and deployment of the latest hardware to ensure the smooth running of all operations.
Kenceng Solusindo operates out of its Jawa Timur office. The language on the brand website also reflects its Indonesian target audience.
Features and Ease of Use
The main features customers can expect with Kenceng Solusindo’s web hosting solutions include:
- SSD / NVMe Storage
- Free SSL Certificate
- Unlimited Bandwidth
- Litespeed Webserver
- Litespeed Cache
- SSH & Git access
- Weekly Backups
- Multi-PHP support
- Unlimited FTP accounts
- Unlimited email accounts and forwarders
- 99.99% uptime guarantee
Kenceng Solusindo’s servers are in Indonesia and Singapore. Its web hosting plans are divided to take care of all levels of clients. They include the Personal S, Personal M, Personal L, Personal XL, S Business, M Business, L Business, and XL Business. As expected, the Personal S plan is the entry-level plan, and the XL Business is for heavy-duty customers. Limits on most features are removed from Personal L, with disk space and memory size the main distinguishing factors for the rest of the hosting plans.
The dedicated server plans are Dedibox Core i3, Dedibox Core i5, Dedibox Core i7, and Dedibox Neon. Customers can choose between SSD and HDD storage, and all servers are Intel.
Kenceng Solusindo protects customer websites against vulnerabilities with a range of technology, including Malware Detect, ClamAV, and ComodoWAF. The HTTP / 2 + QUIC + Brotli technology also allows the brand to compress website data better and deliver pages faster to the end-users.
Customers can also enjoy free migrations from old providers without losing any data.
Pricing and Support
The plans offered by Kenceng Solusindo are affordable, and the billing cycles are flexible as customers can pay monthly, semi-annually, annually, biennially, and triennially. However, you need to pay for a yearly subscription at least to be able to enjoy the offer of a free domain name.
Prices are listed in Indonesian Rupiah. The payment options are highly restricted to the Indonesian audience with no support for the major credit cards. The brand instead supports a range of local wallets.
The brand makes a non-specific money-back guarantee and doesn’t offer a free test period. Customers are guaranteed 99.99% uptime. There is no knowledge base, but there are FAQ sections across the specific product pages.
To reach the support staff, customers can call, send an email, open a support ticket, or send a message via WhatsApp. The WhatsApp feature allows the brand to deliver 24/7 customer service.