Reviews and expert opinion IT Solution

Ranked 3093rd from 3360 Web Hosting
4.0
Features
4.0
Ease of Use
4.0
Support
2.5
Pricing
3.5
Server locations
Singapore
Mark Holden
Mark Holden
Web Hosting Expert
Singaporean company IT Solution does as its name suggests by providing a range of IT solutions, including web hosting. Having been in business for almost ten years, it has a lot to offer, but its prices are high and support provision is low.

Overview

IT Solution

If you are in a hurry, and just want the bottom line: for the same price as IT Solution you can get much better servers with 24/7 support with Hostinger, so why even bother?!

Singapore-based IT Solution is a one-stop IT solutions company that was launched in 2012. It specializes in a wide range of products and services, including domain registration, shared hosting, networking solutions, online marketing, and more.

IT Solution’s information-packed website is in English.

Features and Ease of Use

IT Solution offers four standard shared hosting packages (Basic, Standard, Plus, and Advanced) and four bigger-storage shared hosting packages (Growth, Professional, Premium, and High Volume). The former with up to 250 GB storage are for individuals with small websites, and the latter with up to 3 TB are for bigger businesses with higher web traffic.

The standard shared hosting features are:

  • Unlimited bandwidth
  • Free domain (with all plans except Basic)
  • cPanel
  • Antivirus
  • Antispam
  • Softaculous app installer

With its user-friendly interface, the cPanel control panel allows you to take full control of your website, including adding/removing domains, monitoring your website’s metrics, adjusting the backup interval, and more. The Softaculous installer helps you install CMS and other apps – such as WordPress, Joomla, Drupal, PrestaShop, and Magento – with a single click.

More advanced webmasters can schedule Cron jobs for regular tasks.

Pricing and Support

IT Solution’s Singapore dollar prices are quite high for the aforementioned features and resources, so I suggest you look elsewhere if you’re on a tight budget. And when it comes to refunds, it looks like these are only available if you have a genuine reason for canceling.

Although you can order the lower-storage plans entirely online, you have to contact the company to sign up for one of the higher-storage plans. Whether to purchase a plan or summon support, you can contact this company via telephone, support ticket, or email. Unfortunately, my submitted support ticket went unanswered. If this happens to you, and you have to resort to self-support, you’ll be disappointed to see that the FAQ page contains only three entries:

 

IT Solution

 

A Free Domain is included when purchasing any hosting service from IT Solution

Bottom line on IT Solution

Although IT Solution provides a wide range of products and services (including hosting), it falls short on support and pricing.

Before you make a decision, we highly recommend you check out some alternative hosting companies, which we highly recommend.

Pros

  • Wide range of products
  • Softaculous installer
  • cPanel
  • Large storage plans

Cons

  • High prices
  • Poor support
Mark Holden
Mark Holden
Mark is a full stack web developer specializing in HTML5, CSS, JavaScript, MySQL, and PHP. When he's not busy building websites or geeking out over the latest addition to his ever-growing gadget collection, he enjoys playing drums for his progressive rock band. He can also make a mean Spanish omelet.

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