Reviews and expert opinion internex

Mark Holden
Mark Holden
Web Hosting Expert

internex is a large German hosting provider with feature-packed plans. While the website is overly complicated, the packages are full of excellent features for beginners and experts.


Overview

internex-overview1internex is a German based hosting provider which was founded in 2005. With more than 80,000 customers and 200,000 websites hosted, the core of its customer base is in Austria, Germany, and Switzerland, however, the company does have customers from around the world. The website is available in German.

Features and Ease of Use

internex offers a full range of hosting services, with these core features:

  • 999% availability guarantee
  • Regular data backup
  • Free domain registration
  • Multi domain compatibility in some plans
  • SSL encryption
  • 2GB to 20GB storage space
  • Unlimited traffic

Although, internex does not own its own data center, it does own all of the servers and network equipment, and as such, is not a reseller. The servers are located in multiple worldwide data centers, including five in South America, ten in North America, twenty-two in Europe, fourteen in Asia, one in Australia, and one in Africa. Locations are as far and wide as Buenos Aires, New York, Bangkok, and Johannesburg.

The servers use SSD for faster disk read/write speeds and RAID 5 to prevent loss due to hard disk crashes, with redundant connection and redundant power supplies. Branded hardware such as Juniper and Cisco are used.

Although I can’t see it in the terms and conditions, the website does advertise a 99.99% uptime guarantee, which is very high. I contacted support to confirm its uptime guarantee. I was advised that plans and the corresponding SLAs are tailor made upon application.

internex is a German based hosting provider which was founded in 2005. With more than 80,000 customers and 200,000 websites hosted, the core of its customer base is in Austria, Germany, and Switzerland, however, the company does have customers from around the world. The website is available in German.

Features and Ease of Use

internex offers a full range of hosting services, with these core features:

  • 999% availability guarantee
  • Regular data backup
  • Free domain registration
  • Multi domain compatibility in some plans
  • SSL encryption
  • 2GB to 20GB storage space
  • Unlimited traffic

Although, internex does not own its own data center, it does own all of the servers and network equipment, and as such, is not a reseller. The servers are located in multiple worldwide data centers, including five in South America, ten in North America, twenty-two in Europe, fourteen in Asia, one in Australia, and one in Africa. Locations are as far and wide as Buenos Aires, New York, Bangkok, and Johannesburg.

The servers use SSD for faster disk read/write speeds and RAID 5 to prevent loss due to hard disk crashes, with redundant connection and redundant power supplies. Branded hardware such as Juniper and Cisco are used.

Although I can’t see it in the terms and conditions, the website does advertise a 99.99% uptime guarantee, which is very high. I contacted support to confirm its uptime guarantee. I was advised that plans and the corresponding SLAs are tailor made upon application.

internex-overview2

Support is available 24/7/365 by phone, email, and it does mention live chat however I could not get the link to open. There are different contact details for each department e.g., sales, technical help, billing, and even an emergency contact. I am surprised, given how much information is on the website, that the knowledge base is so small.

Comparison

How does internex match up to the competition?

Hostinger Compare 4.9 Compare
InterServer Compare 4.8 Compare
internex Compare 4.3 Compare
Bluehost Compare 2.5 Compare

Pricing

4.3

internex Web Hosting

Plan NameStorageBandwidthFree SSLNumber of SitesPrice Plan NameStorageBandwidthFree SSLNumber of SitesPriceSSD Business39.06 GBUnlimited-20$7.83More DetailsGeoIP Server19.5 GBUnlimited+1$6.69More DetailsSSL Webhost19.5 GBUnlimited-1$6.69More Details
More details

internex Web Hosting

Plan NameStorageBandwidthFree SSLNumber of SitesPrice Plan NameStorageBandwidthFree SSLNumber of SitesPriceSSD Business39.06 GBUnlimited-20$7.83More DetailsGeoIP Server19.5 GBUnlimited+1$6.69More DetailsSSL Webhost19.5 GBUnlimited-1$6.69More Details
More details
A Free Domain is included when purchasing any hosting service from internex

User reviews

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Bottom line on internex

internex is a full service German company with thousands of customers, and I can see why. The plans are affordable, with good resource levels, and plenty of advanced level features. My primary issue was that the website made it hard for me to learn about the plans.

Pros

  • 24/7/365 customer service always available
  • Lots of support for advanced level features
  • Affordable pricing across all plans
  • Own its own servers in multiple worldwide locations

Cons

  • Website is quite confusing
  • Uptime guarantee is not backed by a SLA
Mark Holden
Mark Holden
Mark is a full stack web developer specializing in HTML5, CSS, JavaScript, MySQL, and PHP. When he's not busy building websites or geeking out over the latest addition to his ever-growing gadget collection, he enjoys playing drums for his progressive rock band. He can also make a mean Spanish omelet.

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