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InterNetX Review 2024 – Great Reputation, BUT…

Mark Holden Written by: Mark Holden

InterNetX is a multi awarded-winning German cloud hosting provider that allows you to fully customize your cloud server.

We hosted the same WordPress website on the most popular web hosting platforms and measured their performance
Click here to see our results >>

Overview

Screenshot 2019 05 13 at 07.48.051

InterNetX is a veteran of the German hosting market (founded 1998) that provides premium cloud and dedicated server hosting solutions in line with the latest technical and environmental standards. It also provides quality cloud reseller, domain registration, and SSL services, and it is an accredited ICANN registrar.

The elegantly designed InterNetX website is available in English, German, Italian, and Portuguese. 

Features and Ease of Use

InterNetX doesn’t offer shared hosting services.  It focuses mainly on providing fully-featured, customizable cloud hosting and dedicated server solutions.

The managed and unmanaged cloud hosting for either Linux or Windows lets you easily configure your vCPU (1x to 8x), RAM (1 GB to 32 GB), and SSD storage (50 GB to 500 GB). You are also provided with 25 GB of FTP backup space to save backups on entirely separate storage.

Other features of the cloud hosting solutions include:

  • 99% guaranteed uptime
  • Plesk Onyx control panel
  • SSD storage
  • Fixed IPv4 and IPv6 addresses
  • Full root access
  • Server Administration Center (ISAC)

InterNetX offers the Plesk Onyx control panel at extra cost for server management. Unlimited MySQL databases are included, and programming support is provided for Perl and Python. You can install any of your own apps on your cloud server.

Servers are housed in a 100% hydro-powered state-of-the-art Tier 3 data center in Munich, Germany, which has a redundant IP connection.

Pricing and Support

InterNetX doesn’t offer fixed price plans for its cloud hosting services, but it does provide some pre-configured server suggestions. Otherwise, you configure your server using on-screen sliders to come up with the final price for the number of vCPUs, RAM, and storage you have chosen. You can also scale your backup (FTP) storage or add additional tools at extra cost, including the Plesk Onyx control panel, LiveConfig, a Monitoring Service, and an SSH option. 

While InterNetX offers 1 TB of bandwidth, any additional usage will be charged per megabyte. It’s worth noting that the company does not provide a money-back guarantee, but they may consider issuing refunds on a case-by-case basis.

The available support channels include telephone, ticket, and email support, but there is no live chat and no knowledge base. However, I was pleased to receive a rapid response when I submitted a test ticket:

internetx support 1

Comparison

How does InterNetX match up to the competition?

1HostingerCompareOur Score4.9Compare
1IONOSCompareOur Score4.8Compare
1InterNetXCompareOur Score4.0Compare
1Go4HostingCompareOur Score2.4Compare

InterNetX REVIEW: BOTTOM LINE

InterNetX could be an excellent cloud hosting choice for businesses, thanks to its robust infrastructure and array of useful features. The only downsides are the high prices (but this is not shared hosting) and limited support channels.

Pros

  • Solid infrastructure
  • Custom packages
  • 99% uptime guarantee
  • Responsive support

Cons

  • Extra costs for add-ons
  • No money-back guarantee

Get custom cloud hosting from InterNetX.
Mark Holden Mark Holden
Mark is a full stack web developer specializing in HTML5, CSS, JavaScript, MySQL, and PHP. When he’s not busy building websites or geeking out over the latest addition to his ever-growing gadget collection, he enjoys playing drums for his progressive rock band. He can also make a mean Spanish omelet.
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Do not buy. Scammed me.

I hate InternetX. They scammed me over $400 USD and threatened to take legal action against me because of their own mistake. I bought a domain which was quoted as 12 Euros, then when I bought it, they registered it and a month later sent an invoice for me to pay which was 219 Euros. They deactivated my account and illegally charged my account. I warn you, please do not use this company.

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Krish, Australia
February 18, 2020
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Family sharingMulti User SharingExpert SupportBackupSmart syncPersonal SolutionBusiness SolutionTeams optionsOffline foldersFile history and recovery
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