The elegantly designed InterNetX website is available in English, German, Italian, and Portuguese.
Features and Ease of Use
InterNetX doesn’t offer shared hosting services. It focuses mainly on providing fully-featured, customizable cloud hosting and dedicated server solutions.
The managed and unmanaged cloud hosting for either Linux or Windows lets you easily configure your vCPU (1x to 8x), RAM (1 GB to 32 GB), and SSD storage (50 GB to 500 GB). You are also provided with 25 GB of FTP backup space to save backups on entirely separate storage.
Other features of the cloud hosting solutions include:
- 99% guaranteed uptime
- Plesk Onyx control panel
- SSD storage
- Fixed IPv4 and IPv6 addresses
- Full root access
- Server Administration Center (ISAC)
InterNetX offers the Plesk Onyx control panel at extra cost for server management. Unlimited MySQL databases are included, and programming support is provided for Perl and Python. You can install any of your own apps on your cloud server.
Servers are housed in a 100% hydro-powered state-of-the-art Tier 3 data center in Munich, Germany, which has a redundant IP connection.
Pricing and Support
InterNetX doesn’t offer fixed price plans for its cloud hosting services, but it does provide some pre-configured server suggestions. Otherwise, you configure your server using on-screen sliders to come up with the final price for the number of vCPUs, RAM, and storage you have chosen. You can also scale your backup (FTP) storage or add additional tools at extra cost, including the Plesk Onyx control panel, LiveConfig, a Monitoring Service, and an SSH option.
While InterNetX offers 1 TB of bandwidth, any additional usage will be charged per megabyte. It’s worth noting that the company does not provide a money-back guarantee, but they may consider issuing refunds on a case-by-case basis.
The available support channels include telephone, ticket, and email support, but there is no live chat and no knowledge base. However, I was pleased to receive a rapid response when I submitted a test ticket: