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Innzone Hosting Review 2024: Small Host With The Most?

Caitlin Greyling Caitlin Greyling Web Hosting Expert

Smaller hosting providers typically don’t offer the best performance, but Innzone Hosting’s shared hosting plans do offer decent value. I also liked the service’s no-nonsense pricing, but don’t expect reliable customer support. If you’re looking for cheap, high-quality hosting in the UK, you’ll likely be better off checking out Fasthosts’ latest deals.

We hosted the same WordPress website on the most popular web hosting platforms and measured their performance
Click here to see our results >>

Overview

Competitively Priced Managed Plans – But Limited Scalability

Innzone Hosting services
Basic services are covered, making Innzone Hosting ideal for simple sites

Innzone Hosting offers shared hosting plans optimal for basic websites and blogs. If you’re looking for an affordable host for just such a site, Innzone is a contender – but not for e-commerce or enterprise sites that need additional resources.

Innzone Hosting’s pre-configured plans are limited and don’t include more powerful VPS, cloud, or dedicated server options. Another issue? As a smaller provider, support is on hand via only email and tickets. Though marketed as 24/7, I had to wait days for a reply.

 That said, smaller hosts can be hit or miss when it comes to support; unfortunately, Innzone falls into the latter group. However, since this host’s plans are all managed, you don’t need any technical knowledge to use it.
Innzone Hosting’s website is only available in English, but it does provide support for multiple languages through cPanel.

Features

Innzone Hosting web hosting plan features
With Innzone shared web hosting plans, all of your basics are covered
Innzone Hosting’s plans are all-inclusive, featuring all you need to get started. A domain name (1 year), SSL certificates (Let’s Encrypt), daily backups, email account, cPanel, SiteLock (Lite) security, Weebly site builder (Free), and SSD storage come free with every Innzone hosting plan. This way, there are no unexpected costs thereafter – unless you want to upgrade or buy paid add-ons.

For example, additional storage and premium domain names, as well as security, backup, and website builder subscriptions, are all add-ons that Innzone sells. That said, plan storage and bandwidth quotas are limited, maxing out at 100 GB SSD/100 GB transfer p/m on Innzone’s most expensive Business web hosting plan.

Innzone Hosting web hosting plan specification
Generous SSD storage space and bandwidth are included – if limited

With data centers worldwide (including the UK and North America), Innzone Hosting is equipped to handle international and global sites. The host also claims a 99.99% uptime rate. However, there appears to be no uptime guarantee or SLA in place to back this claim up or refund you if it falls short. With most top-rated hosts offering an uptime guarantee and compensation, I think Innzone could do better.

Innzone Hosting offers a customer portal, as well as the use of cPanel to manage your hosting once you’ve signed up. You can also launch multiple popular CMSs, web apps, and website builders in one click. If you’re migrating a site, the Innzone Hosting team will handle the migration for you at no cost.

Innzone Hosting Features at a Glance

Free domain name?  (1st year)
Free SSL?
Money-back guarantee 30-day
Uptime guarantee
Control panel cPanel
Data centers 1 in the UK, 1 in America

However, if you’re looking a UK hosting provider that offers all this and more at much lower prices, try Fasthosts.

Support

Innzone Hosting’s support channel options are limited. Prospective buyers only have access to email support, with ticket support reserved for those who purchase a hosting plan. I was disappointed to find there’s no live chat or phone support – so don’t expect an immediate response.

I found email support was very slow (it took 3 days to get a reply) but helpful and friendly when it arrived. Although I sent my initial email late on a weekend night, this shouldn’t have affected response times since Innzone Hosting claims to have 24/7 support.

Innzone Hosting support interaction via email
While helpful, don’t expect a speedy response or any follow-up from Innzone Hosting

Pricing

As far as pricing goes, Innzone is relatively competitive. Innzone Hosting’s Starter plan is the best value, including all the same extras as its other plans – just with slightly lower storage and bandwidth allowances. But do bear in mind that prices are quoted in British Pounds on the Innzone website – not US Dollars.

While I found the included free domain name adds a lot of value, it’s only applicable for 36-month term plans for the first year. So you can consider it more of a freebie than a feature. You’re also limited to only .co.uk and .com domain name extensions.

A free domain name is included with some hosting plans from Innzone Hosting Ltd

Comparison

How does Innzone Hosting Ltd match up to the competition?

Bluebird HostingCompareOur Score4.8Compare
VentraIPCompareOur Score4.8Compare
Innzone Hosting LtdCompareOur Score3.8Compare
Go4HostingCompareOur Score2.4Compare

Innzone Hosting Ltd REVIEW: BOTTOM LINE

Innzone Hosting may be a small provider, but its plans and services seem well thought out and offer good value. Though some features are free anyway (Cloudflare CDN and Let’s Encrypt SSLs), it’s still useful that the host has integrated these services into its plans and managed services.

Overall, Innzone Hosting pricing is low for fully managed hosting, even if it is shared hosting and support is slow. However, the host doesn’t provide much in the way of performance and uptime guarantees. Nor does it provide an address or phone number for which to follow up on any issues. Its slow support response and lack of immediate support channels also detract from the overall experience. As such, if you’re looking for a top vendor in the UK, you might want to try Fasthosts, which offers better pricing and a better range of features.

Pros:
  • Free domain, SSL, CDN, email, backups, and more
  • Global data centers (UK & America)
  • Helpful support
  • Reasonable pricing

Cons:
  • Slow, limited support response & channels
  • No uptime guarantee
  • Only sells shared hosting

FAQ

What kind of hosting does Innzone Hosting offer?

Innzone Hosting is a shared hosting provider with both general and WordPress-specific plans. All Innzone Hosting plans are fully managed, offering additional security, support, and site optimization. If you already have a website with hosting in place, Innzone also sells standalone email hosting.

What is WordPress hosting?

WordPress hosting is a specific type of hosting geared towards building WordPress websites. Generally, WordPress hosting is often shared hosting and only allows you to build and manage websites on the WordPress platform. However, these plans will also likely come with useful added extras and tools for WordPress, including backup and performance plugins and tools.

Where are Innzone Hosting’s servers located?

Innzone Hosting is a UK host with global data centers. The host has data centers in both the UK and America, so it’s best for sites geared towards local audiences in or near these regions. However, Innzone Hosting will assist you with setting up a Cloudflare CDN for free to improve your site’s global performance. 

What is the best shared hosting service?

At Website Planet, we’ve tested numerous hosts, from budget to premium, beginner-friendly to unmanaged. Shared hosting services are typically offered by most hosts and comprise some of the most affordable hosting plans you can purchase. Our top picks for shared hosting are featured on our list of the top 10 hosting services.
Caitlin Greyling Caitlin Greyling
A freelance author, graphic designer, and photographer, Caitlin Greyling writes about web hosting, web builder software, graphic design, tech, and electronics, and has published hundreds of product reviews and comparisons for Website Planet, The Daily Mail, and Durability Matters. Her creative and technical knowledge has been showcased at PictureCorrect, Photutorial, and others. She is currently studying for an NCTJ diploma in journalism. When Caitlin’s not working, she’s exploring nature with her son and dog or relaxing at home with her cat.
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