Innerplanet has servers in Vancouver, Los Angeles, Chicago, and Reston, and its website is in English.
Features and Ease of Use
The three Linux shared hosting plans are named after the planets Mercury, Earth, and Neptune. These vary by disk space, bandwidth, add-on domains, FTP accounts, databases, email accounts, sub-domains, and auto-responders, but all provide the following features:
- SSD storage
- 99.9% uptime guarantee
- Automatic backups, four times per day
- SSH access
- Cron jobs
- Free SitePad or RVsitebuilder website builder
- cPanel control panel
- Softaculous installer
- SSL support (certificates sold separately)
The popular cPanel control panel provides an easy-to-use interface for managing all aspects of your website. For example, you can manage your website files, add/remove email accounts, manage databases, manage backups, view your website statistics, and more. This control panel includes the Softaculous installer that allows you to install CMS and other applications (WordPress, Joomla, Drupal, Magento, PrestaShop) with a single click.
If you prefer not to build a CMS-backed website, you have the option to use the SitePad or RVsitebuilder website builder. These builders allow you to create your web presence using pre-built templates and a user-friendly drag-and-drop interface. You don’t need any web design or programming skills for this.
Pricing and Support
Innerplanet’s prices are quite affordable for the resources on offer, but they’re beatable, and I’ve seen other American vendors offer higher specifications at lower prices. You can pay via PayPal or debit/credit card on billing cycles from monthly to annual, and you get a very generous 60-day money-back guarantee.
Self-help resources are exceptional, with a nicely-populated knowledge base and an extensive set of video tutorials. If you don’t want to support yourself, you can contact this company via telephone, ticket, email, or live chat. All my questions were answered professionally via the live chat channel.