The vendor’s dated-looking website is in English.
Features and Ease of Use
IMOutdoors offers just one web hosting plan, imaginatively named the “One Plan,” although it’s actually two plans: OnePlan (Unix Platform) and OnePlan (Windows Platform). Both versions of the plan provide:
- Free domain (with at least an annual commitment)
- Unlimited disk space
- Scalable bandwidth (that satisfies more than 99.5% of customers’ bandwidth demands)
- Free domain
- DNS management
- Unlimited email mailboxes with webmail
- 24/7 customer support
- 30-day money-back guarantee
- Advertising credits
The supported software and databases depend on the operating system you choose. For example, the Unix plan comes with unlimited MySQL databases, whereas the Windows plan provides just one MS Database.
With the Unix plan, you can use the MOJO Marketplace one-click application library to install WordPress, Joomla, Drupal, phpBB, osCommerce, Zen Cart, and more. For e-commerce functionality on Unix or Windows, you can use the user-friendly ShopSite Starter shopping cart software to create an online store and accept payments.
You can create your website using the drag-and-drop Website Builder that comes free (for up to six pages) with hosting. It includes 100+ mobile-friendly templates, SEO tools, and PayPal integration.
IMOutdoors offers a 99.9% uptime guarantee, and for improved performance, it uses SSD storage and the SiteLock CDN. Besides shared hosting plans, it also offers WordPress hosting and reseller hosting.
Pricing and Support
IMOutdoors’ shared hosting plans are slightly pricey (on three-year terms) and very pricey (on monthly terms). You can pay for these plans in U.S. dollars using PayPal or credit cards, and you get a 30-day money-back guarantee (minus any domain fee) when you pay with a credit card.
For self-support, the IMOutdoors website includes a knowledge base containing several tutorial-style posts and videos. For remote support, you can use the Glance screen-sharing feature.
Alternatively, you can access 24/7 customer support via telephone or live chat. I got a quick reply when I tried the live chat support: