Ignite Pros is a U.S.-based web hosting company that was established in 2013. The hosting company markets itself as a reliable web hosting vendor to its customers in the U.S. and beyond.
In 2016, the vendor partnered with GreyTech Development, a company that offers custom web application services, to expand its areas of expertise to provide better services to its clients. Today, the vendor offers an array of services, including web hosting, game servers, IT managed services, security services, and WordPress management.
Features and Ease of Use
Ignite Pros web hosting solutions come with the following standard features:
- SSD-based servers
- MySQL databases
- phpMyAdmin support
- 99.97% uptime guarantee
- 30-day money-back guarantee
- Secure monthly backups
- Free website migration
- DDOS protection
Ignite Pros hosting servers are hosted and monitored in a data center located in the city of Sarasota, Florida, in the U.S. The vendor only uses SSD cloud-based servers that are equipped with premium bandwidth carriers to ensure faster loading speed of the websites it hosts.
What’s more, this vendor’s VPS servers are connected to multiple links between switches that help prevent some of the most common and bad network failures. The VPS servers also come with ironclad protection that has up to 1Gbps of protection, to help keep your servers safe and secure from DDoS attacks.
Ignite Pros four-in-one managed shared web hosting plans include, Basic plan, Standard plan, Professional plan, and Enterprise plan. The Basic plan (15GB disk space, 10GB monthly bandwidth, two email accounts, two domains, two MySQL databases) is the starter shared hosting package, best suited for hosting individuals with small websites.
On the other hand, the Enterprise plan (80GB disk space, 75GB monthly bandwidth, 200 email accounts, 75 domains, 75 MySQL databases) is the most advanced shared web hosting package and is best designed to meet the needs of small and medium-sized businesses.
Each web hosting plan comes with an easy-to-use cPanel control panel with a user-friendly interface. Moreover, the vendor performs daily backups to safeguard its clients’ website data. However, the vendor encourages its customers to make their own data backups, as the vendor will not be held liable in the event of a disaster.
Pricing and Support
Ignite Pros hosting plans are pretty expensive. The prices are listed in U.S. dollars but the vendor does not include any information about what billing cycles are available; you’d have to contact them to find out. All the same, the hosting provider offers a 30-day money-back guarantee and an uptime network guarantee of 99.97%.
Customers can contact the Ignite Pros customer desk via telephone, email, live chat, or through a contact form. Alternatively, you can use the vendor’s remote support service available on its website. That said, the hosting provider has a ticketing system, but it is limited to the existing customers. Ignite Pros technical support team is available 24/7. They seem well versed and respond quickly to their customers’ queries. They replied to my support email in less than an hour.
Although Ignite Pros has a knowledge base on its website, this section is only available to signed up users.