iEdge Solutions is a web hosting vendor based in Singapore. Though its core business is web design solutions, the vendor also offers hosting services like shared web hosting, email hosting, VPS hosting, dedicated servers, data center colocation, and domain name registration. Its interactive web design solutions include creative web design, E-commerce integration, eCatalog systems, and business web application programming, just to name a few.
Features and Ease of Use
iEdge Solutions’ web hosting services come with the following standard features:
- Web email client
- Unlimited email forwarding
- Anti-Spam protection
- Free setup
- Unlimited FTP accounts
- PHP 5.2
- MySQL 5.0
- DNS management
- 24/7 FTP access
- Daily server backup
- File manager
- Self backup/restore tool
- Frontpage extensions
- Password protected directories
- SSL certificates
iEdge Solutions has one data center located in Singapore. This data center can handle the hosting needs of small blogs and SMEs. The data center is made up of powerful hardware and network infrastructure to deliver maximum power and noteworthy reliability to any small or medium-sized business.
iEdge Solutions includes in each package intuitive tools that allow even novice webmasters to easily set up their emails and websites.
This vendor’s most basic web hosting package includes, in addition to the standard features, 500MB webspace, 5GB data transfer, one domain, five subdomains, five email accounts, and a free domain name.
The vendor’s most advanced shared web hosting package comes with 2GB webspace, 20GB data transfer, two domains, two parked domains, unlimited subdomains, unlimited email accounts, five MySQL databases, and a free domain name.
The iEdge Solutions website looks dated, and may not have been updated since 2008. The vendor even uses Adobe Flash Player, which many websites have moved away from, replacing it with HTML5. The apparent failure to update this website is a big letdown for a business whose core business is interactive web design solutions.
Pricing and Support
iEdge Solutions is extremely expensive and while it includes a long list of features, many of them are quite predated and would be problematic to use in today’s hosting world. The prices are listed in U.S. dollars, and the packages have inflexible billing cycles of 12 and 24 months.
I tried placing an order only to be met by a message from the vendor explaining to me that its ordering system is unavailable, and asking that I contact the sales team directly. Worse still, its VPS page is largely empty with only a message informing users that the “service will be temporarily unavailable until further notice.”
iEdge Solutions has no money-back or uptime guarantee.
This hosting firm has provided two channels that potential customers can use to reach its support team: an email address and a website contact form. The vendor has no support phone number, live chat, or ticketing system. I sent an email query to their support team but not surprisingly, never got a reply.
iEdge Solutions has no knowledge base either, and the links to its FAQ and hosting guide sections are invalid.