Hugoton Hosting is a limited liability company registered in the United Kingdom and Wales. Established in 2005, the hosting firm was only providing its hosting services to companies in Europe, until 2015 when it made a shift to migrate to Amazon infrastructure after which two years later it went global opening a new office in the United States.
Today, it sells an array of hosting products to individuals and companies worldwide. The Hugoton Hosting website is integrated with Google’s translate feature so users can make it available in whichever language they are comfortable with.
Features and Ease of Use
Hugoton Hosting strives to provide high-quality and reliable web hosting solutions whether you are looking to start a new website or simply improve an existing one. Some of the features you can expect to find in its hosting solutions include:
- Unlimited monthly bandwidth
- MySQL databases
- FTP accounts
- Email access
- Multiple PHP versions
- Data hosted on RAID-enabled storage
Hugoton Hosting fast page loading speeds is due to its use of Amazon’s elastic compute cloud infrastructure connected to super-fast internet nodes from data centers in the United States and Europe.
Its infrastructure is monitored 24/7 and they are integrated with Cloudflare and Railgun to not only ensure that your services are always online but also increase the loading speeds of its customer’s websites for faster accessibility by site visitors regardless of their location.
Hugoton Hosting VPS runs on either Linux or Windows OS platforms, and with any package during checkout, users can choose from CentOS 6 & 7, Ubuntu and Debian as well as Windows Server 2003, 2012, or 2016.
With this vendor’s hosting services, users can easily integrate their websites with free SSL certificates and they can also quickly generate and create backups on the “Backup wizard icon” via their cPanel control panel. All the same, if you can’t handle performing backups yourself, you can select daily or weekly backup services offered at a cost during checkout.
Pricing and Support
Though cheap, Hugoton Hosting starter plans come with a lot of features with notable limitations. This is not good for most webmasters and if you want more features, you would be forced to upgrade to the expensive packages. Customers can choose either monthly or annual billing cycles and they can also select the currency of their choice between U.S. dollars or British pounds.
Hugoton Hosting accepts a 7-day money-back guarantee, but you would have to present a good reason why you want a refund. That said, although it keeps track of its server status, it shies away from committing to an uptime guarantee.
The customer support staff is available via the U.S. and the U.K. telephone numbers, ticketing system or live chat. The vendor’s live chat uses a bot that starts off the conversation and then connects you to the available support or sales rep. That said, I waited to be connected to someone from its support staff to no avail. Although the vendor has email support, I had to dig it up from its Facebook account. I sent them my query via this support email.
The vendor’s support team responded to my query almost 12 hours later.
For self-support resources, this vendor has a fairly detailed knowledge base with “how-to” tutorials that DIY might find helpful.