Reviews and expert opinion Hub Host

Ranked 328th from 3922 Web Hosting
4.4
  • Features
    4.3
  • Ease of Use
    4.4
  • Support
    4.4
  • Pricing
    4.4
Server locations
South Africa
USA
Hendrik Human
Hendrik Human
Web Hosting Expert
South African company Hub Host is a provider of web hosting infrastructure and web hosting services. They also offer web development, ongoing maintenance, and even online marketing services.

Overview

hubhost main

Founded in 2010, Hub Host is a shared web hosting and website services provider based out of South Africa. Although first and foremost a provider of shared web hosting packages, they also provide a wide range of related services such as managed hosting services, reseller services, web design, online marketing, and SEO. They have completed more than 125 projects for their customers, and they operate in English.

Features and Ease of Use

Hub Host features

Hub Host provides a relatively run-of-the-mill shared web hosting service that provides all the essential web hosting features:

  • 99.9% uptime guarantee
  • Bi-weekly backups via the cPanel dashboard (purchased separately)
  • Full domain registration, and a free .co.za domain with annual billing
  • 1 to 20 or unlimited addon domains
  • Purchasable third-party SSL certificates from a number of providers
  • Upwards of 10 GB bandwidth with some unlimited options
  • 1 to 20 GB of storage space (no unlimited options)

Probably the most interesting thing about Hub Host is their professional website design and maintenance packages. They will make a website for you and then host it for a low monthly fee, with the price depending on the number of pages and forms you want. You are entitled to three rounds of reviews, and the website will be developed in WordPress so you can easily maintain it yourself after their handover.

With their reseller packages, Hub Host provides unlimited email accounts, FTP accounts, MySQL databases, as well as subdomains, parked domains, and addon domains. They provide a good range of licenses and third-party software (some of which you have to buy) including the cPanel control panel for all plans and WHM for the reseller packages. You can also purchase extra IP addresses, SSL certificates (from Comodo, RapidSSL, GeoTrust), SpamExperts email security, eBranding for your email campaigns, and MailVault for archiving.

They don’t provide any info on their data center facilities.

Pricing and Support

Hub Host only provides shared web hosting packages, which makes their pricing quite simple. Their seven standard web hosting options aren’t among the cheapest compared with international providers (e.g. in India) but are quite inexpensive for the South African market. The resources you get make these packages suitable for anything from a personal blog to a very large business website.

Unfortunately, all plans have a one-off setup fee, but it’s only about the same as the monthly cost of the lower plans, so it’s not too bad. As already mentioned, all plans come with a cPanel license and some plans come with WHM making them suitable for reselling. A few options offer unlimited bandwidth. But beware the additional costs – for anti-spam and mail security, SSL certificates, and weekly backups – that can easily push up the monthly prices.

Also as already mentioned, this provider offers combined web design and hosting packages. You pay a one-off fee (70% deposit and 30% once it’s completed) to have a website made for you, then they host the website for a modest monthly fee.

Depending on the package, you can choose between monthly, quarterly, semi-annual, and annual billing, with only annual billing qualifying for a free domain.

You can contact Hub Host by email, ticket, and a South Africa telephone number. Although the support is advertised as 24/7, it can take up to a day to get a reply, and you might be passed around the pleasant staff a few times before you get the answer to your question. If this is not good enough, you can purchase monthly maintenance support with SLA-backed services that bring response times down to under an hour and also include professional SEO and other services. If you prefer to support yourself, you will be disappointed to find that the knowledge base is very incomplete.

A Free Domain is included when purchasing any hosting service from Hub Host

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Bottom line on Hub Host

The biggest catch with Hub Host is that you may end up having to pay a lot more than their base subscription prices once you’ve added all the necessary extra features. However, it is reassuring to know that you are working with experts who can provide you with all the services you need now and in the future.

Pros

  • Free domain with annual billing
  • A wide selection of shared web hosting plans
  • Professional design and maintenance services available
  • A number of unlimited hosting plans

Cons

  • No dedicated server, VPS, or cloud hosting
  • Only 99.9% uptime guarantee

Check out Hub Host’s web hosting options today!

Hendrik Human
Hendrik Human
Hi, I’m Hendrik, your web guru. The only two things you need to know about me are: I love making websites, and I love to write about how to do it. That’s why I’m here - to help make it fun and easy for you too.

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