Features and Ease of Use
HTTPme does not sell shared hosting, instead its focus is on reseller plans, VPS, and dedicated server rentals. The plans come with the following core features:
- 99.9% uptime guarantee
- Automatic backups offsite
- Unlimited add-on domains
- Up to 2.5TB bandwidth
- Up to 1.5TB of disk space
HTTPme claims to be a premium brand with enterprise-level hardware. Indeed, it owns and operates its own data suite (not a whole data center) including all of the servers, which are monitored 24/7, and the network is fully redundant with Tier 1 carriers.
The uptime SLA is a little confusing (or gimmicky, depending on your mood). It mentions an outstanding 100% uptime guarantee all over the website, but when you get into the terms and conditions, it’s only an industry average 99.9% SLA. It’s not particularly bad news, as it’s actually one of the few companies that has a bona fide guarantee, it’s just a little misleading.
The dedicated server plans and the VPS packages are fully managed, which means HTTPme handles all of the technical tasks e.g., configuring and maintaining servers, cloud security, and data backup; as well as storage – leaving you to focus on your business.
HTTPme is serious about its backups! Not only is your data stored on servers in RAID configuration, your data will also be backed up several times per day locally and saved in an offsite disaster recovery location.
Pricing and Support
The prices are okay. Not the cheapest I’ve seen, but in line with other premium managed hosting solutions. The only minor concern I have is that HTTPme, aside from stating it uses enterprise hardware, doesn’t explain successfully why it’s a superior brand.
As is usually the case with managed enterprise-level hosts, both SSL certificates and domain names are an added expense. However, that doesn’t surprise me. The plans are only available on monthly terms, so you won’t benefit from any long term discounts, nor will you get a free trial or money-back guarantee.
Setup times are dependent on the plan you go for. For example, VPS plans can be live within 10 minutes, whereas dedicated servers could take up to 48 hours. Again, not entirely unusual for this type of service, just something to consider.
Although they offer 24/7 support with an average response time of less than 10 minutes, their customer service options are quite limited. You can only receive support through tickets, and although they mention a knowledge base, it doesn’t contain any documents.
That said, I submitted a support request on a Friday morning and received a polite reply shortly afterwards. The operator was exceptionally polite and answered my question in full.