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Reviews and expert opinion HTTPme

Mark Holden Mark Holden Web Hosting Expert

HTTPme is a U.S. based host that sells a simple range of enterprise-level hosting plans. The website’s a little bare, so it’s not much use, but the plans are premium and fully managed from HTTPme’s own data suite.

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Overview

HTTPme-overview1HTTPme is based in Los Angeles, U.S. and is owned and operated by a team of industry experts. The modern website is available in English and the company owns its own data suite.

Features and Ease of Use

HTTPme does not sell shared hosting, instead its focus is on reseller plans, VPS, and dedicated server rentals. The plans come with the following core features:

  • 99.9% uptime guarantee
  • Automatic backups offsite
  • Unlimited add-on domains
  • Up to 2.5TB bandwidth
  • Up to 1.5TB of disk space

HTTPme claims to be a premium brand with enterprise-level hardware. Indeed, it owns and operates its own data suite (not a whole data center) including all of the servers, which are monitored 24/7, and the network is fully redundant with Tier 1 carriers.

The uptime SLA is a little confusing (or gimmicky, depending on your mood). It mentions an outstanding 100% uptime guarantee all over the website, but when you get into the terms and conditions, it’s only an industry average 99.9% SLA. It’s not particularly bad news, as it’s actually one of the few companies that has a bona fide guarantee, it’s just a little misleading.

The dedicated server plans and the VPS packages are fully managed, which means HTTPme handles all of the technical tasks e.g., configuring and maintaining servers, cloud security, and data backup; as well as storage – leaving you to focus on your business.

HTTPme is serious about its backups! Not only is your data stored on servers in RAID configuration, your data will also be backed up several times per day locally and saved in an offsite disaster recovery location.

Pricing and Support

The prices are okay. Not the cheapest I’ve seen, but in line with other premium managed hosting solutions. The only minor concern I have is that HTTPme, aside from stating it uses enterprise hardware, doesn’t explain successfully why it’s a superior brand.

As is usually the case with managed enterprise-level hosts, both SSL certificates and domain names are an added expense. However, that doesn’t surprise me. The plans are only available on monthly terms, so you won’t benefit from any long term discounts, nor will you get a free trial or money-back guarantee.

Setup times are dependent on the plan you go for. For example, VPS plans can be live within 10 minutes, whereas dedicated servers could take up to 48 hours. Again, not entirely unusual for this type of service, just something to consider.

Despite the fact that support is 24/7 with an average response time of less than 10 minutes, customer service is rather limited. You can get support via ticket only and while there is a knowledge base advertised, there are no documents in it.

That said, I submitted a support request on a Friday morning and received a polite reply shortly afterwards. The operator was exceptionally polite and answered my question in full.

HTTPme-overview2

4.1

Pricing

Comparison

How does HTTPme match up to the competition?

HostingerCompare4.9Compare
InterServerCompare4.8Compare
HTTPmeCompare4.1Compare
BluehostCompare2.5Compare

HTTPme REVIEW: BOTTOM LINE

HTTPme has its own U.S. based data suite, which is comprised of two Cisco 6509s with 10G uplinks running at the core. The plans come across as premium, my only concern is the website’s quite vague and I’m not sure the value proposition is fully explained.

Pros

  • Its own U.S. based data center
  • Quick reply from customer service
  • 99.9% uptime guarantee on plans
  • Enterprise-level hardware is used

Cons

  • Website is quite vague
  • Limited customer service options

Get premium hosting now at HTTPme

Mark Holden Mark Holden
Mark is a full stack web developer specializing in HTML5, CSS, JavaScript, MySQL, and PHP. When he’s not busy building websites or geeking out over the latest addition to his ever-growing gadget collection, he enjoys playing drums for his progressive rock band. He can also make a mean Spanish omelet.

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