Reviews and expert opinion Hostuserver

Ranked 3294th from 3925 Web Hosting
4.1
  • Features
    4.1
  • Ease of Use
    4.1
  • Support
    4.0
  • Pricing
    4.3
Server locations
USA
Germany
Canada
Amsterdam
Mark Holden
Mark Holden
Web Hosting Expert
Californian hosting provider Hostuserver offers SSD-based hosting with 99.9% - 99.99% uptime guarantees. Though the features aren’t outstanding, you do get a low-priced plan with unlimited resources.

Overview

hostuserver-overview1

Hostuserver is a Californian hosting provider. Its English language website says surprisingly little about the business itself but does say something about its wide range of hosting services.

Features and Ease of Use

Hostuserver provides a full suite of hosting services, including a cPanel shared hosting plan that comes with the following core features:

  • 99.9% uptime SLA for shared hosting
  • Weekly and monthly backups
  • Domain registration available
  • Unlimited add-on domains
  • 2 GB to 50 GB SSD disk space
  • Unlimited bandwidth limits

Apart from disk space (which ranges from 2 GB to 50 GB), all of the resources are unlimited, including bandwidth, domains, MySQL databases, and email accounts. Pretty substantial resource allocations, then.

Hosting plans come with the easy-to-use cPanel control panel and CloudLinux (which is excellent for isolating you from the effects of other hosted customers). Whilst these hosting plans use servers located in Germany, you can choose between U.S., German, Canadian, and Dutch servers if you’re a dedicated server customer.

The shared hosting uptime is 99.9% whereas VPS and dedicated server customers get 99.99% uptime. Talk is cheap, of course, and other online reviews seem to suggest that this vendor has some issues with overselling on its shared hosting plans.

You get all the usual CMS software (WordPress, Joomla!, Magento, and Prestashop) and other PHP/MySQL scripts plus the Softaculous one-click installer.

Pricing and Support

Hosting plans are priced low; much lower than other hosts in the U.S. or abroad. Just keep in mind that SSL certificates and domain registrations both cost extra.

You can purchase plans on one-year terms, which is normal for budget brands, and (interestingly) there is a money-back guarantee on the Cloud VPS plans but not on the other plans.

24/7 customer service is available only by submitting support tickets. I contacted the team via the online ticketing system and received a response within three hours:

hostuserver-overview2

The affirmative response was straight and to the point (more fool me for asking a question with a yes/no answer) and my attempts to elicit more information subsequently seemed to fall on deaf ears. The knowledge base is not worth writing home about because they have only bothered to write one article.

Pricing

4.3

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Bottom line on Hostuserver

If you’re happy to sacrifice a few features in your search for a budget brand, Hostuserver could be a good choice. Its plans use SSDs, cPanel, and CloudLinux, and there’s a respectable uptime guarantee. The only downsides are the limited customer service options and the few negative reviews I’ve read elsewhere.

Pros

  • The plans are affordable
  • 99.9% or 99.99% uptime guarantee
  • SSD storage
  • Softaculous website building tool

Cons

  • Limited customer service options
  • Some online reviews imply issues with speed

Buy budget hosting at Hostuserver

Mark Holden
Mark Holden
Mark is a full stack web developer specializing in HTML5, CSS, JavaScript, MySQL, and PHP. When he's not busy building websites or geeking out over the latest addition to his ever-growing gadget collection, he enjoys playing drums for his progressive rock band. He can also make a mean Spanish omelet.

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