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Reviews and expert opinion HostRocket

Ranked 1564th from 1974 Web Hosting
4.1
Ease of Use
4.1
Features
4.1
Pricing
4.0
Support
4.1
Server locations
Clifton Park
Elijah Charbonneau
Elijah Charbonneau
Web Hosting Expert
American web hosting provider HostRocket hosts more than 50,000 websites from its data center in Clifton, New Jersey. It’s a good candidate if you’re looking to switch to SSD-based shared hosting.

Overview

HostRocket

Founded in 1999 and headquartered in Clifton Park, New York, HostRocket is an American web hosting provider specializing in shared SSD, reseller VPS, colocation, and dedicated server hosting as well as web design. It hosts over 50,000 websites from its New York data center, and its website is in English.

Features and Ease of Use

As well as business-level hosting plans such as reseller hosting, colocation, and dedicated server plans, HostRocket specializes in shared SSD hosting. Its entry-level SSD Premium plan includes 5 GB SSD RAID and 200 GB bandwidth. At the other end of the spectrum, its SSD Executive plan includes 40 GB of SSD RAID and 400 GB of bandwidth.

All shared hosting plans come with a free domain plus these features:

  • 5% uptime guarantee
  • Fast SSD storage
  • Unlimited websites
  • Unlimited databases
  • cPanel
  • Software auto-installer
  • RVsitebuilder
  • WordPress
  • Money-back guarantee

Shared SSD hosting plans come with an app installer for popular content management systems such as WordPress, Joomla, and Drupal. You also get the powerful RVsitebuilder template-based website creation system, and you can install other tools such as calendars, forums, and e-commerce shopping carts.

All HostRocket’s hosting services are delivered from the data center at its Clifton Park, NY headquarters. This 10,000 square foot data center uses redundant 10 Gbit fiber to connect to multiple carriers across a nationwide fiber network. The facility has security and backups in place to protect against cyber attacks, power outages, and adverse events. Technicians are on site 24/7/365 to resolve any issues as they arise.

Pricing and Support

HostRocket’s hosting plans are priced at the high end compared with other American or international providers. While it’s true that these are SSD plans, they are still about twice the price of many competitors’ shared SSD plans. You do get a free domain, and the storage and bandwidth allowances are also fairly high, so the entry-level plan is actually similar to many competitors’ mid-tier plans.

Shared hosting plans can be bought on monthly, semi-annual, annual, or biennially term lengths, and you get a discount for longer subscriptions. For example, an annual term costs around 20% less than a monthly term (pro rata), and a biennial plan is 33% cheaper than a monthly plan. Not only are the shorter term lengths proportionally more expensive, but also the monthly and semi-annual plans have a high additional setup fee.

24/7 customer support can be accessed via telephone or ticket. Although office hours are 9 am to 9 pm EST, emergency personnel are available around the clock. When I reached out to customer service with a sales query, I received a reply the following day:

HostRocket

Bottom line on HostRocket

Summary

They’re a little bit pricey, but if you switch to one of HostRocket’s SSD-based shared hosting plans, you get a free domain plus a 30-day money-back guarantee that should get you out if anything goes wrong.

Pros

  • Free domain with any hosting plan
  • Stable 99.5% uptime guarantee
  • Fast SSD storage
  • Easy-to-use cPanel control panel

Cons

  • High hosting costs
  • No live chat support

Switch to shared SSD hosting with HostRocket

Elijah Charbonneau
Elijah Charbonneau
Elijah is a freelancer writer, marketer, and technology enthusiast based in SE Asia. He enjoys staying on top of new technologies and learning ways that they can make life better. On his days off, you can find him traveling or digging into a new work of fiction, nonfiction, or poetry.

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