Innovation is one of the key pillars that keeps HostPinnacle on top of its competitors in the Kenyan market. Powered by state-of-the-art infrastructure, its hosting services have a 98.7% customer satisfaction rate serving a client base of 20,000+ customers globally.
Its English-language website sells a range of online products, including shared web hosting, reseller hosting, virtual and dedicated servers, and web design services. The vendor is also one of the leading domain registrars in the local market.
Features and Ease of Use
HostPinnacle’s web hosting services are offered with the leading cPanel control panel and as standard, you can expect the following features:
- Free SSL certificates
- Free lifetime .co.ke domain name
- Unlimited monthly bandwidth
- PHP version selector: 7.0, 7.1, 7.2, 7.3
- Unlimited email accounts
- Softaculous script installer
- Free website builders
- MySQL databases
- 1000+ website templates
- Node.js and Python support
Unlike many hosts in the market, all of its hosting services allow users to create an unlimited number of website accounts, which means that it will provide you with sufficient webspace for all the websites you create.
The hosting packages are powered by enterprise servers that run on powerful CPUs and RAID array storage systems that protect your data from ever experiencing a hardware failure. Also, the servers support LiteSpeed technology (with WordPress LiteSpeed cache) ensuring lightning-fast web access by your site’s visitors.
Backups are free and are performed every day, so you can rest assured that your site’s data and files are safe from loss if by accident a disaster occurs.
With a “Sorry… This page is being updated” message when you access either dedicated or virtual servers solutions, if you are in need of these solutions, you’ll have to wait until the plans are updated or be forced to look elsewhere.
Pricing and Support
HostPinnacle’s website solutions are cheaply priced, especially since they come with a good list of freebies. Users can pay with Kenyan shillings or U.S. dollars, but only on annual subscriptions (except the standard reseller package and Linux VPS 2 that start with monthly payment options).
The 99.9% uptime guarantee is pretty standard, and if you are dissatisfied with its hosting services, you have 30 days to request a refund.
The vendor’s support team remains available round-the-clock, 24/7/365, to offer assistance. You can reach out to them through phone (including a “call back” option), email, or by submitting a ticket. I reached out via email and received a response in nearly 72 hours.
Its knowledgebase has sufficient tutorials and articles to help DIY customers.