Reviews and expert opinion HostPacific

Ranked 2376th from 3906 Web Hosting
4.2
  • Features
    4.2
  • Ease of Use
    4.2
  • Support
    4.2
  • Pricing
    4.2
Server locations
Thailand
Singapore
United States
Hendrik Human
Hendrik Human
Web Hosting Expert
HostPacific provides a great range of cloud-based hosting services including VPS, dedicated servers, and shared hosting out of data centers based in Thailand, Singapore, and the United States.

Overview

HostPacific is a surprisingly experienced hosting provider based out of Thailand, having been around since 2000. They currently have over 5000 customers from all over the world. One of the main reasons for such a large customer base is that you have three data centers to choose from: Thailand, Singapore, or the United States. In line with their global data center locations, support is offered in both English and Thai.

HostPacific

Features and Ease of Use

HostPacific provides all the features typically included in web hosting packages, such as:

  • Domain registration
  • SSL certificates
  • Automatic daily or weekly backups
  • cPanel management console

hostpacific-features

They also pride themselves on delivering scalable, high-performance cloud-based solutions with the following features:

  • Managed DNS: HostPacific provides great, free DNS management tools to all their cloud, dedicated server, and VPS customers.
  • Rapid Activation and Provisioning: You can provision your new cloud server within minutes and customize the OS and system features however you’d like, which is great for customers who are planning to manage their own servers.
  • Unlimited email accounts: HostPacific provides unlimited email accounts even with their most basic shared cloud hosting packages.
  • SSD powered: All services at HostPacific run on SSDs for optimal disk reading performance.

HostPacific does provide their own hosting management console that’s decent (if not the best) in terms of ease of use and the capabilities it provides. However, you can opt to have a fresh licensed cPanel installed on your server if you’d rather work with this popular console. There are also very limited upsells during the signup process, with all their additional paid features unchecked by default.

HostPacific doesn’t appear to have an uptime guarantee for their cloud shared hosting service, but they do offer an average 99.95% uptime rating for their cloud servers.

Pricing and Support

HostPacific mainly offers cloud server hosting as well as dedicated node rental. They then also offer a range of auxiliary services that will help you host a website on their servers, which may or may not come at an extra cost.

All plans come with a 15-day money back guarantee, though this isn’t readily advertised on their website — you’ll have to dig through their Terms of Service to find it. There are no extended contracts as well. You’re billed on a monthly basis, though this also means that they don’t offer the large discounts most hosts offer for longer terms.

First up is their cloud server products. You can choose from 11 different configurations. All options come with 100 Mbps bandwidth as well as an optional cPanel license at extra cost. Plans range according to the following:

  • Nodes: Between one and 11.
  • CPU Cores: Between one and eight.
  • RAM: Between one and 11 GB.
  • SSD Storage: Between 40 and 150 GB.

Next up is their dedicated CloudNode rental that you can choose to purchase on either a prepaid hourly or monthly billing plan. There are six monthly and four hourly plans to choose from:

  • Monthly: Provides between 768 MB to 16 GB of memory, one to eight CPU cores, 20 to 100 GB SSD storage, and one to 20 TB data transfer.
  • Hourly: Provides between one to 8 GB of memory, one to four CPU cores, 30 to 80 GB SSD storage, and four to 10TB data transfer.

For cloud web hosting, they provide a choice between Thailand, U.S., or Singapore data centers. Packages come with free SSL, a content management system, and backups. Their Thai cloud hosting packages are a little more expensive than their U.S. or Singapore counterparts, which was unexpected (I’d have thought the opposite would be true). Nevertheless, regardless of the country you choose, the plans offer the exact same resources and features:

  • CP1: 5 GB disk space, one domain, and 200 GB data transfer.
  • CP2: 10 GB disk space, two domains, and 300 GB data transfer.
  • CP3: 15 GB disk space, four domains, and 400 GB data transfer.

Unfortunately, HostPacific’s support center is still running on a very old-fashioned interface, which doesn’t make it the most user-friendly experience. They also only provide one-on-one support via a ticketing system. However, at least it’s 24-hour support and the support you do get is generally quick and helpful.

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Bottom line on HostPacific

HostPacific provides a great range of cloud-based hosting products for a variety of uses. Although they aren’t one of the cheaper options, the fact that they provide everything from managed DNS to SSL certificates and everything in between makes up for it in a big way.

Pros

  • Free managed DNS
  • Data centers in Thailand, Singapore, and the U.S.
  • Many cloud server configurations to choose from
  • Free SSL certificates

Cons

  • Old-fashioned knowledge base/help center
  • Ticket support only
Hendrik Human
Hendrik Human
Hi, I’m Hendrik, your web guru. The only two things you need to know about me are: I love making websites, and I love to write about how to do it. That’s why I’m here - to help make it fun and easy for you too.

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