Reviews and expert opinion HostOnion

Mark Holden
Mark Holden
Web Hosting Expert
It's a pity that HostOnion's otherwise acceptable hosting plans are let down by poor pricing and ever poorer pre-sales support.

Overview

HostOnionIndian hosting provider HostOnion was founded relatively recently in 2017. It offers a variety of hosting solutions, including shared hosting, WordPress hosting, VPS hosting, dedicated servers, and domain registration.

All of HostOnion’s servers are located in France and the Netherlands, and its English-language website presents prices in U.S. dollars.

Features and Ease of Use

HostOnion’s three shared hosting plans begin with the Basic plan that is free for the first month. The more advanced Deluxe and Premium plans provide unlimited storage and monthly bandwidth but different numbers of hosted websites.

These features are common across all plans:

  • Free SSL certificate
  • 99.9% uptime guarantee
  • Free domain with annual billing (but not on the Basic plan)
  • Weekly backups
  •  cPanel control panel
  • Softaculous installer
  • Free website builder (except for the Basic plan)
  • Free website migration (except for the Basic plan)

The popular cPanel control panel provides a user-friendly interface for managing website files, FTP accounts, domains, subdomains, email accounts, and other aspects of your hosting. The control panel incorporates the Softaculous installer that helps you install a plethora of popular apps — such as WordPress, Joomla, Drupal, Magento, PrestaShop, Typo3, and phpBB — with a single click.

Besides the apps for creating a CMS-backed website, HostOnion also provides a free website builder with hundreds of ready-made templates. You can build a professional web presence via a simple drag-and-drop process without having to be a website designer or developer.

Pricing and Support

HostOnion’s prices are comparable with competitors. You can choose to be billed monthly, quarterly, semi-annually, or annually, and the 30-day money-back guarantee should make you feel better about taking the annual option (because you could get out early if anything goes wrong).

Within India, you can pay by PayPal, bank transfer, or Instamojo, but anyone outside the country has to use PayPal.

While the website itself contains plenty of information, the knowledge base is relatively bare. And although the contact channels include telephone, ticket, email, and live chat, contacting this company wasn’t easy. I received no responses via live chat (or any of the other contact channels):

HostOnion

Pricing

4.0

User reviews

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Comparison

How does HostOnion match up to the competition?

Hostinger Compare 4.9 Compare
InterServer Compare 4.8 Compare
HostOnion Compare 4.0 Compare
Bluehost Compare 2.5 Compare

Bottom line on HostOnion

There is some good to be said about HostOnion but it is let down by poor support (including an almost-bare knowledge base and a poor pre-sales support response). The prices are also somewhat high.

Pros

  • Free SSL certificate
  • Free domain
  • 30-day money-back guarantee
  • 99.9% uptime guarantee

Cons

  • Unresponsive pre-sales support
  • Limited knowledge base

Find Indian hosting solutions at HostOnion.

Mark Holden
Mark Holden
Mark is a full stack web developer specializing in HTML5, CSS, JavaScript, MySQL, and PHP. When he's not busy building websites or geeking out over the latest addition to his ever-growing gadget collection, he enjoys playing drums for his progressive rock band. He can also make a mean Spanish omelet.

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