Reviews and expert opinion HostOnion

Mark Holden
Mark Holden
Web Hosting Expert

It’s a pity that HostOnion’s otherwise acceptable hosting plans are let down by poor pricing and ever poorer pre-sales support.


Overview

HostOnionIndian hosting provider HostOnion was founded relatively recently in 2017. It offers a variety of hosting solutions, including shared hosting, WordPress hosting, VPS hosting, dedicated servers, and domain registration.

All of HostOnion’s servers are located in France and the Netherlands, and its English-language website presents prices in U.S. dollars.

Features and Ease of Use

HostOnion’s three shared hosting plans begin with the Basic plan that is free for the first month. The more advanced Deluxe and Premium plans provide unlimited storage and monthly bandwidth but different numbers of hosted websites.

These features are common across all plans:

  • Free SSL certificate
  • 99.9% uptime guarantee
  • Free domain with annual billing (but not on the Basic plan)
  • Weekly backups
  •  cPanel control panel
  • Softaculous installer
  • Free website builder (except for the Basic plan)
  • Free website migration (except for the Basic plan)

The popular cPanel control panel provides a user-friendly interface for managing website files, FTP accounts, domains, subdomains, email accounts, and other aspects of your hosting. The control panel incorporates the Softaculous installer that helps you install a plethora of popular apps — such as WordPress, Joomla, Drupal, Magento, PrestaShop, Typo3, and phpBB — with a single click.

Besides the apps for creating a CMS-backed website, HostOnion also provides a free website builder with hundreds of ready-made templates. You can build a professional web presence via a simple drag-and-drop process without having to be a website designer or developer.

Pricing and Support

HostOnion’s prices are comparable with competitors. You can choose to be billed monthly, quarterly, semi-annually, or annually, and the 30-day money-back guarantee should make you feel better about taking the annual option (because you could get out early if anything goes wrong).

Within India, you can pay by PayPal, bank transfer, or Instamojo, but anyone outside the country has to use PayPal.

While the website itself contains plenty of information, the knowledge base is relatively bare. And although the contact channels include telephone, ticket, email, and live chat, contacting this company wasn’t easy. I received no responses via live chat (or any of the other contact channels):

HostOnion

Comparison

How does HostOnion match up to the competition?

HostingerCompare 4.9 Compare
InterServerCompare 4.8 Compare
HostOnionCompare 4.0 Compare
BluehostCompare 2.5 Compare

Pricing

4.0

HostOnion Web Hosting

Plan NameStorageBandwidthFree SSLNumber of SitesPrice Plan NameStorageBandwidthFree SSLNumber of SitesPriceBasic20 GBUnlimited+1$2.00More DetailsDeluxeUnlimitedUnlimited+3$7.00More DetailsPremiumUnlimitedUnlimited+Unlimited$9.00More Details
More details

HostOnion WordPress Hosting

Plan NameStorageNumber of SitesBackupPrice Plan NameStorageNumber of SitesBackupPriceWP Basic10 GB1+$7.00More DetailsWP Deluxe20 GB3+$11.00More DetailsWP Premium30 GB5+$14.00More Details
More details
A Free Domain is included when purchasing any hosting service from HostOnion

User reviews

Based on 3 reviews in 1 languages
5.0
Write a Review
Language
  • English (3)
Sort by
Newest
  • Newest
  • Oldest
  • Best
  • Worst
Reply to review
Reply
Visit HostOnion
reply
en
Error
onClick="trackClickout('event', 'clickout', 'Vendor Page - Visit User Reviews', 'hostonion', this, true);"
View 1 reply
View %d replies
avatar
5.0
Ravindra kele
India
September 18, 2020
I am using hostonion from 2 years now

Best and customer friendly hosting provider. Sometimes I feel overwhelmed by the customer support. It is the customer support and Performance who make me use this hosting from more than 2 year. The support is always there 24*7. Best and fast hosting is hostonion

5.0
Raj Singh
India
September 15, 2020
Best hosting site ever. I like it

I m using Hostonion from 5 yrs. it provides me better support than any other hosting company. there are some good things like they take care of the customer 24/7. your tickets replied within 24hrs. Hostonion shared hosting is very cheap compare to any other hosting sites.

avatar
5.0
Ravi Kant
India
August 01, 2020
i like their service

Best hosting I get in cheap support very good and I like their instant reply to me at their ticket support they also helped me in the installation of my wordpress website and as well as one time they solved my wordpress website issue that doesn't solved by my developer

Bottom line on HostOnion

There is some good to be said about HostOnion but it is let down by poor support (including an almost-bare knowledge base and a poor pre-sales support response). The prices are also somewhat high.

Pros

  • Free SSL certificate
  • Free domain
  • 30-day money-back guarantee
  • 99.9% uptime guarantee

Cons

  • Unresponsive pre-sales support
  • Limited knowledge base

Find Indian hosting solutions at HostOnion.

Mark Holden
Mark Holden
Mark is a full stack web developer specializing in HTML5, CSS, JavaScript, MySQL, and PHP. When he's not busy building websites or geeking out over the latest addition to his ever-growing gadget collection, he enjoys playing drums for his progressive rock band. He can also make a mean Spanish omelet.

HostOnion Alternatives

Hostinger
4.9
Cheapest prices in the market for long-term plans
Read Review
Liquid Web
4.8
Best managed hosting for multiple platforms, from WordPress to Magento
Read Review
InterServer
4.8
The best choice for flexible hosting on a month-to-month basis
Read Review
Kinsta
4.7
Fastest, most consistent speeds in our testing
Read Review
1181656