HostNine’s website is in English.
Features and Support
HostNine’s website solutions come with the following standard features:
- Unlimited disk storage
- Unlimited bandwidth
- Dedicated IP address
- Free migrations
- Softaculous one-click installer
- cPanel/WHM control panel
- Free domain name
- Free SSL certificates
The three levels of shared hosting are Personal, Business, and Enterprise. The Personal plan comes with one domain and one parked domain. At the other end of the scale, the Enterprise plan provides unlimited domains and parked domains. All the shared web hosting plans come with unlimited disk storage and unlimited bandwidth.
The cPanel and WHM control panels are provided, along with the Softaculous one-click installer for hundreds of open-source applications.
Hosted websites are protected by enterprise-grade backup solutions, and HostNine’s enterprise-grade servers are housed in multiple data centers across three continents, in countries including the United States, Singapore, Canada, the Netherlands, the United Kingdom, and Australia. Each data center is equipped with state-of-the-art infrastructure, including SSD storage for super-fast loading speeds.
Furthermore, HostNine’s hosting solutions sit on redundant network infrastructure, and its highly reliable self-healing cloud hardware comes with failover protections. It means that, in the event of hardware failure, customers’ cloud VPS servers will be migrated to another hardware device.
Pricing and Support
HostNine’s web hosting packages are quite expensive, so they may be unsuitable for small businesses.
Prices are listed in U.S. dollars, and the hosting plans come with flexible billing cycles from 1 to 36 months. You get a discount when you commit to at least a year, and you might feel better about this commitment when you consider the longer-than-average 45-day money-back guarantee.
Hidden within the company’s terms in conditions are the details of a 99.9% uptime guarantee that pays out one day’s worth of credit for every 60 minutes of downtime.
You can access 24/7/365 technical support through telephone or email. The company can also be contacted via live chat, although it was unresponsive the first time I tried, but I successfully connected the second time around.