Reviews and expert opinion HostingInside

Ranked 3657th from 3895 Web Hosting
4.0
  • Features
    4.2
  • Ease of Use
    4.0
  • Support
    3.8
  • Pricing
    4.0
Server locations
Taipei
Los Angeles
Great Britain
Dusseldorf
Mark Holden
Mark Holden
Web Hosting Expert
HostingInside is a top Taiwanese provider of VPS, dedicated server, and colocation services at acceptable prices. However, its website still advertises shared web hosting plans and money-back guarantees that it no longer offers.

Overview

HostingInside

HostingInside is fine, but fine is not good enough. While HostingInside is a decent web host, you can get better quality hosting at a cheaper price with Hostinger, for example.

Based in Taiwan, HostingInside was founded in 2004 as an Internet Relay Chat (IRC) and web hosting provider that soon grew to become a provider of VPS, dedicated server, and colocation solutions. This company also offers domain registration services, and its simple website is available in English, Indonesian, and Chinese.

Features and Ease of Use

HostingInside doesn’t have its own data center, and although the company website advertises several server locations (the U.K., U.S., Germany, and Singapore), a customer support agent advised me that all servers are actually housed in Taiwan’s Taipei Internet Exchange.

This provider also no longer offers web hosting services, but it does do dedicated server and VPS packages, with the VPS locations being Taipei (Taiwan), Los Angeles (U.S.A), and Maidenhead (U.K.). The VPS features include:

  • 99% network uptime
  • Up to 10,000 GB monthly traffic (depending on VPS location)
  • HDD and SSD drives (depending on VPS location)
  • Up to 8 GB RAM (depending on server location)
  • Offsite backup

The virtual private servers are unmanaged, so you take full control of your server(s). You can install any software you like, such as cPanel, but otherwise, these are not user-friendly hosting solutions for those of you who don’t have a technical background.

HostingInside offers two tiers of dedicated server hosting: Premium (with servers in Taipei, Taiwan) and Low Budget (with servers in Taichung, Taiwan). Some of the dedicated server features you can look forward to are:

  • Up to 1 TB storage space
  • Up to 16 GB RAM
  • Up to 2,500 GB monthly traffic
  • IPv4 and IPv6
  • Intelligent Platform Management Interface (IPMI)

Pricing and Support

The prices for HostingInside’s dedicated server and VPS hosting plans in generally budget-friendly, and you can pay via PayPal, credit card or bank transfer.

I do have some concerns about the company’s refund policy, and (more importantly) the live chat support. While the website states that a money-back guarantee is on offer, a rather rude support agent confirmed that the company doesn’t offer refunds of any kind and questioned why I wanted to know about a money-back guarantee at all:

HostingInside

To give some benefit of the doubt, I would say that maybe the advertised money-back guarantee relates to the web hosting plans that are no longer offered; since it’s not so usual to see refunds or free trials in relation to dedicated servers.

Pricing

4.0

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Bottom line on HostingInside

HostingInside offers a good range of VPS, dedicated servers, and colocation services at decent prices. However, I do have some doubts about the professionalism of the support staff, and I am disappointed that this company no longer offers shared hosting solutions.

Still not sure if this is the right web host for you? Check out our top recommended web hosts to learn more.

Pros

  • 99% network uptime (although actually low by industry standards)
  • A variety of price plans
  • 24/7 support via live chat and phone
  • VPS locations in Asia, the U.S.A., and Europe

Cons

  • No refunds or free trials
  • Somewhat unprofessional customer service
Mark Holden
Mark Holden
Mark is a full stack web developer specializing in HTML5, CSS, JavaScript, MySQL, and PHP. When he's not busy building websites or geeking out over the latest addition to his ever-growing gadget collection, he enjoys playing drums for his progressive rock band. He can also make a mean Spanish omelet.

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