Hostingent is an internet services provider founded in 2001. With its multiple SAS 70 Type II certified data centers, this Toronto based company is well equipped to offer an array of internet services to its target market in Canada and other countries worldwide. It has at least 10 years of experience in offering shared hosting, dedicated servers, cloud web hosting, domain name registration services, and email hosting services.
Features and Ease of Use
Hostingent incorporates the following standard features in its hosting packages:
- cPanel control panel
- PHP5, CGI, Perl, Ruby, SSI support
- Email accounts
- MySQL databases
- Addon domains
- Free transfer
- Website builder
- 1 click install
- 99.99% uptime guarantee
Hostingent servers are hosted in multiple Tier IV data centers, which are fully redundant. Each data center is certified with SAS 70 Type II which makes sure it adheres to strict security and control measures. Furthermore, the data centers are built in the technical hub of America, known as Research Triangle Park, NC. The data centers include 24/7 surveillance, backup power, environmentally controlled racks, and biometric access.
For efficiency and improved performance, the firm uses top-notch infrastructure from leading manufacturers, including Juniper, HP, Cisco, Intel, and Appologic, among others in its hosting packages. Its users have access to fully redundant websites across multiple servers through its cloud web hosting packages. The firm uses powerful Intel Xeon Quad-Core processors in its hosting packages, and also deploys clustering technology and CPU Cores, which provide fast loading speed to its clients’ websites.
Moreover, Hostingent provides dedicated servers that are fully managed, easing the burden on the user. Its dedicated servers allow complete customization and you can also install operating systems.
The company offers regular backups to its email hosting users. And, in an attempt to completely secure its clients’ data and information, it also performs real-time replication of Exchange 2010 data from one premium set hardware to another.
The hosting provider also offers SSL certificates as an extra package which can be purchased by clients as an add-on.
Pricing and Support
Hostingent hosting packages are competitively priced given the features offered by the firm. Its prices are all listed in Canadian dollar, and the flexible billing cycle allows for monthly subscriptions. It also offers free website transfer services to its clients.
The firm offers a 15-day money-back guarantee, no questions asked. In addition, it offers a 99.99% SLA network uptime guarantee as well as a 99.99% guarantee on infrastructure.
The Hostingent technical support team is available 24/7/365. You can communicate with them through live chat, ticketing system, email, telephone, and Client Area platform support. Surprisingly, the vendor did not respond to the email query I sent them.
The firm has provided a fairly detailed knowledge base, which is organized into several categories, to help the user access all the information they may be searching for.