Hosting Supremo is a subsidiary of the Computeprog SA group, an Ecuador based company that specializes in both software development and hardware as well as network implementation. The hosting company has been in existence for more than 12 years now. Today, it is ranked among the top ten largest companies in Ecuador by market share. It offers a wide range of hosting solutions, including shared web hosting, VPS servers, SSL certificates, domain name registration services, web design, and dedicated server solutions. The Hosting Supremo website is available in English and Spanish.
Features and Ease of Use
Hosting Supremo web hosting solutions include the following standard features:
- Free IP address
- SSL certificates
- Unlimited domains
- cPanel control panel
- RVsitebuilder website builder
- 99.99% uptime guarantee
- Free installation and configuration
- Softaculous one-click installer
- Free website migration
Hosting Supremo houses its servers in state-of-the-art data centers located in Ecuador, Germany, and the United States. The data centers are equipped with cutting-edge infrastructure from industry-leading manufacturers such as HP, Dell, and Cisco networks. Moreover, all of its servers come with 6Tb RAM, 40Tb SSD, up to 100Tb hard disk space, and Intel XEON 10th generation processors.
Hosting Supremo shared web hosting solutions are offered in eight levels. These shared hosting packages come with features ideal for hosting individuals as well as SMEs. The Personal plan is the starter package and it includes 10GB disk space, 25GB monthly bandwidth, two MySQL databases, and 50 email accounts.
The most advanced shared hosting package is the Supreme hosting plan and it comes with 160GB disk space, unlimited monthly bandwidth, unlimited MySQL databases, and unlimited email accounts.
It is worth mentioning that Hosting Supremo hosting services are compatible with PHP as well as MySQL platforms and are equipped with the user-friendly cPanel control panel. In addition, the hosting provider offers full backup services and users can easily download the backups at any time on their cPanel accounts.
Pricing and Support
Hosting Supremo hosting plans are reasonably priced and most of the features included in these hosting packages have very few notable restrictions. The hosting solutions are billed monthly, quarterly, semi-annually, and annually, depending on the plan. The prices of these plans are listed in U.S. dollars.
Hosting Supremo offers an unconditional 30-day money-back guarantee and the vendor also provides an uptime network guarantee of 99.99%.
The Hosting Supremo technical support team is available via telephone, live chat, ticketing system, and email. The customer support team is available 24/7. They are well organized and knowledgeable when dealing with issues raised by their customers, though they can be quite slow to respond to customer queries.
I sent them a support email and only heard back from them after two days.
The Hosting Supremo website has a comprehensive knowledge base as well with a lot of useful articles and tutorials.