Hostcow is a web hosting company based in Johannesburg, South Africa. The hosting firm operates its services in high-end data centers located in South Africa and German. Its offerings include shared web hosting, email hosting, E-commerce solutions, reseller hosting, VPS, and dedicated servers, among others.
Features and Ease of Use
Hostcow web hosting solutions are hosted in South African locations. The hosting services come with the following standard features:
- 99.9% uptime network guarantee
- Free domain name
- Free marketing and SEO guide
- SSL certificates
- cPanel, WHM, Plesk control panels
- Instant activation
- 24/7 customer support
- Linux and Windows OS available
With Hostcow, customers get to enjoy advanced dedicated server solutions at a very affordable price, powered by world-class infrastructure in South Africa and German data center locations.
The data centers are equipped with strong power supply and backup systems, and each rack has two independent power feeds. And should one or both feeds break down, thanks to the Green Power UPS battery backup systems, your servers should run continuously without any power interruption.
Hostcow web hosting solutions are run on powerful server platforms combining the latest generation of servers from Dell manufactures, Intel Xeon processors, and high-performance SAS disks with RAID-10 configurations. RAID disk mirroring helps keep your servers up and running, even in the occurrence of disk failure.
This vendor provides the choice of either Linux or Windows OS platforms. If you choose Linux operating systems, the vendor offers Plesk and cPanel control panels for easier management of the Linux server platforms. Although not popular, users can also opt for the WHM control panel.
Hostcow protects its client’s websites with CodeGuard website backups. These backups are automatic and are performed daily and weekly, depending on the plan a customer has chosen.
I noticed that the Hostcow website has quite a lot of information available, and it’s worth noting that some of the links at the bottom of the page are non-functional.
Pricing and Support
The newly introduced offer made Hostcow web hosting solutions quite pocket-friendly. Also, the hosting plans come with very few feature limitations. Prices are listed in both U.S. dollars and South African rand, and the solutions come with flexible monthly billing cycles.
Hostcow has designed its hosting systems to provide an uptime guarantee of 99.99%. That said, some of its hosting solutions fall short of the promised uptime and come with a standard-level uptime guarantee of 99.9%. Some of its hosting solutions come with a 30-day money-back guarantee.
The Hostcow customer support team is available via telephone, email, and ticketing system. All the same, the hosting company does not have live chat support. The technical support staff offers 24/7/365 support to its clients and is well equipped to tackle any query raised by their customers.
I sent an email query to this vendor’s support team and received a reply in less than an hour.
The hosting company has a very basic knowledge base.