HostCentric is part of the Endurance International group, one of the largest and oldest hosting companies in America. In 2005, HostCentric was relaunched as a shared-only hosting platform to “deliver outstanding, reliable and innovative hosting services to customers who are best served by a unified, shared platform and access to simple-to-use, robust tool sets.”
Features and Ease of Use
HostCentric’s single web hosting solution offers an easy way for customers to launch and maintain a website. The “One Plan” package (which is actually two plans if you count the Unix and Windows variants separately) is an all-in-one shared hosting solution that offers unlimited MySQL databases or one MSSQL database (depending on the operating system) plus the following features:
- Free domain (with at least an annual commitment)
- Unlimited disk space
- Scalable bandwidth (that satisfies more than 99.5% of customers’ bandwidth demands)
- Free domain
- DNS management
- Unlimited email mailboxes with webmail
- 24/7 customer support
- 30-day money-back guarantee
- Advertising credits
Although automated daily backups are included, so you can restore your entire website in the event of a disaster, this host also allows you to buy website backup and restore services as an additional package.
HostCentric’s stable, secure, and redundant hosting environment is built on state-of-the-art technologies, including the Apache web server and optical carrier transmission (OC3) internet connections.
Pricing and Support
HostCentric’s hosting plans are extremely expensive and come with an outrageously high setup fee If you commit to less than a year. You can pay for plans in U.S. dollars on billing cycles from monthly to triennially, with lower prices for longer commitments. You get a 30-day money-back guarantee and a 99% uptime guarantee.
For self-support, the HostCentric website includes a knowledge base, and for remote support, you can use the Glance screen-sharing feature.
The 24/7 customer service desk can be contacted via its toll-free telephone number, email, or live chat. I have found the staff to respond rapidly, and I enjoyed a fruitful conversation with a support agent via the live chat channel: