Host Austria is a web hosting company that offers an array of hosting solutions that include shared web hosting, server housing, reseller hosting, and domain registration services. The vendor focuses on the provisioning of customizable hosting solutions to small and medium-sized businesses in Austria. The Host Austria website is only available in German.
Features and Ease of Use
Host Austria’s hosting packages come with these standard features:
- PHP, web statistics, etc.
- Unlimited bandwidth
- Free domain
- Multi-domain capacity
- Own mail server
- POP3 and IMAP
- Unlimited email redirects
- Email autoresponder
- FTP access
- Unix webserver
Host Austria’s data center is located in Vienna, Austria. The vendor takes pride in its commitment to using only branded hardware and insists that its server systems are some of the best by a hosting company in Austria. The hosting firm also says that its software is always up to date as part of its efforts to keep its clients’ data and websites secure.
Host Austria’s most basic hosting package is the Web Start plan. It comes with 3GB of webspace, five domains, 15 email accounts, and five subdomains. Web Power, its most advanced shared web hosting package includes 24GB webspace, 20 domains, 200 email accounts, and unlimited subdomains.
The Host Austria website has an unusual design that takes a little getting used to in order to navigate it with ease. The vendor has, in what looks like a deliberate decision, offered very little information regarding its hosting solutions. To get a more detailed understanding of what’s on offer and the limits thereof, users have to contact the support team.
Pricing and Support
Host Austria hosting solutions are quite expensive, especially when you consider that it includes very few and quite limited features. The prices are listed in euros. The billing cycles are quite flexible starting with monthly subscriptions.
Host Austria does not seem to have included information about its refund policy or network uptime guarantee.
To contact this vendor, users can send the support team an email or call them using any of several telephone numbers it has listed on its website. This hosting firm has not provided live chat support or a ticketing system to would-be customers as a means to get in touch.
While the vendor does offer 24/7 support, the service is only available to its premium customers. My query via email to this vendor went unanswered.
Host Austria does not seem to have a knowledge base section on its website either and its FAQ section was “under revision” when I visited the website.