High Desert Domains markets its affordable cloud solutions and domain name registration services to its customers in the U.S. and beyond. The company has its headquarters in Central Oregon, U.S. It prides itself on the provision of the necessary tools that webmasters need to start and maintain an online presence.
High Desert Domains offers shared web hosting, dedicated servers, WordPress hosting, and VPS server solutions. The High Desert Domains website is available in more than 20 languages.
Features and Ease of Use
Some of the features included in High Desert Domains hosting solutions are:
- Free SSL certificates
- Unmetered bandwidth
- MySQL/MSSQL databases
- cPanel/Plesk control panel
- Support for both Linux/Windows OS
- FTP accounts
- Automated daily backups
High Desert Domains hosting packages include cPanel hosting, Plesk hosting, Business hosting, WordPress hosting, dedicated servers, and VPS hosting solutions. With VPS hosting, customers have the chance to grow their businesses at their own speed. They get full root access, disk storage of up to 240GB, and unlimited bandwidth.
The dedicated server solution is designed to offer power and flexibility. It includes up to 2TB disk storage, up to 32GB RAM, and standard SSL certificates. In both VPS and dedicated server hosting plans, users can choose from three levels of control available: self-managed, managed, and fully-managed levels.
cPanel and Plesk hosting packages are this vendor’s shared web hosting solutions. Both plans are equipped with features to offer reliable and lightning-fast hosting services to small and medium-sized businesses.
Customers with resource intensive websites can choose the vendor’s managed Business hosting solution. Under this solution, Business Hosting Launch is the starter package designed for multiple basic websites. It includes 60GB storage, 2GB RAM, and 1 CPU.
Business Hosting Enhance is the premium package designed for advanced e-commerce websites with lots of traffic. It comes with 150GB storage, 8GB RAM, and 4 CPUs. All of the managed business packages come with unlimited traffic, unlimited websites, and unlimited databases.
Although High Desert Domains has included automatic daily backup in its hosting packages, the backup solutions are available as additional packages. The backup plans come with a one-click restore where customers can backup all types of files, folders, and databases, including photos, music, multimedia, and videos.
Pricing and Support
High Desert Domains hosting plans are quite affordable. The hosting plans come with flexible billing cycles including, one month, 12 months, 24 months, 36 months, 60 months, and 120 months. The hosting provider offers a service uptime guarantee of 99.9%.
In case of downtime, the vendor promises to credit your account with 5% of your monthly hosting fee for that month. That said, High Desert Domains does not have a free trial or a money-back guarantee.
Clients can contact the technical support team via telephone and email. The vendor does not have a ticketing system or live chat support. While the customer support team is available 24/7, the vendor takes frustratingly long to respond to customer queries. Some can take up to 30 days; others never get any response. I sent the vendor a message via the contact form on the website and never heard back from them.
All the same, High Desert Domains has a fairly detailed knowledge base, so you do have some avenue for inquiries if you don’t get a response from the support team.