Reviews and expert opinion Hatchet

Ranked 2531st from 3941 Web Hosting
4.1
Solomon Ndung'u
Solomon Ndung'u
Web Hosting Expert
Hatchet has made it a mission to create reliable services to meet the diverse set of needs for individuals with small business websites as well as for professionals. The web host also offers managed WordPress services recommended for WordPress customers.

Overview

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Since its inception, Hatchet has developed a brand around being “specialists in online solutions” along with the technical know-how to help guide you all through with your hosting experience.

The hosting company was started in 2015 by founders Matt and Daniel and has since grown from being just an idea to the status of being a fully-fledged service provider serving enterprises across Australia and beyond. Its offerings include web hosting, web design, app and software development as well as database services.

Features and Ease of Use

Hatchet web hosting solutions come with the following standard features:

  • Free SSL certificates
  • Free and easy website migrations
  • 99.99% SLA uptime guarantee
  • PHP 7.3, 7.2, 7.1, 7.0, and 5.6
  • SSD storage servers
  • MailScanner and spam filtering
  • Backed by Amazon AWS

Besides shared hosting, this vendor offers managed WordPress services, meaning the vendor will offer you peace of mind as they take care of everything. The services are powered by enterprise-level hosting servers that are optimized to host WordPress sites not to mention WordPress caching provided by LiteSpeed web servers.

The web host serves its hosting accounts in cPanel environment with tools and features to make it easy for users to be able to run and manage all the aspects of their websites. Moreover, it exploits the use of malware scanners and MailScanner that help stop attacks such as spam and viruses from ever reaching your email inbox.

Also, it provides premium data security with reliable website backups that are performed automatically every day. The backups are retained for a fortnight and you can always restore them in the event of a loss.

Pricing and Support

Hatchet’s solutions are expensively priced with the starter plan priced as high as 10 times than most vendors in the market (although they come with a good mix of advanced features). Users can pay in Australian dollars and they are billed monthly, quarterly, semi-annually, and annually.

Its offerings come with a 99.99% uptime guarantee, which is slightly above the industry-standard uptime and there is also a 30 days refund window.

Hatchet

For inquiries, its support desk can be contacted via live chat, email, telephone, ticketing system or through a pre-sales contact form. 

That being said, this vendor has no self-support resources such as FAQs or tutorials and the knowledge base is lacking.

Pricing

4.0

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Bottom line on Hatchet

Hatchet may not be perfect for demanding customers with mission-critical websites but they will successfully run small and professional websites. However, they are quite expensive, but if you are the type to overlook the price, then you’ll probably be impressed with its services.

Pros

  • Optimized for WordPress websites
  • Daily automatic backups with a retention of 14 days
  • 99.99% uptime guarantee
  • 30 days refund window

Cons

  • Plans are expensively priced
  • Has no self-support resources such as knowledge base

Looking for WordPress hosting in Australia? Check out Hatchet

Solomon Ndung'u
Solomon Ndung'u
Solomon Ndung'u is a writer, author, and SEO specialist. When he's not working, you will find him singing his favorite tunes. He is also a confessed avid reader of The New York Times.

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