HailHost is an Australia-based web hosting provider comprised of dedicated developers aiming to see your business fully prosper. This vendor has a worldwide presence with 151 data centers spread out globally. Server locations include Sydney, Australia, New Jersey, U.S., Silicon Valley, U.S., Singapore, Amsterdam, and Tokyo. The website is available in English.
Features and Ease of Use
Some of the value-added features contained in HailHost’s WordPress web hosting package include:
- Unlimited bandwidth
- SSL certificates
- Free migration
- Daily backups
- SSD only hosting
- Enterprise-grade firewall
- 99.99% uptime guarantee
- Basic support
The WordPress web hosting rusn on speed and performance optimized platforms which are powered by CloudFlare CDN. Additionally, all hosting is done on SSD web servers which have accelerated read/write speeds compared to conventional hard drives. These, coupled with the largest generation Intel CPUs, assures you of lightning-fast performance and optimized connectivity.
Unlike other vendors, HailHost looks at the use of control panels as a cumbersome process that complicates your hosting experience. You won’t get any here. That said, the alternative is simple and direct. The hosting packages simply include already installed and fully configured WordPress software with each of your domains. The WordPress installations will, therefore, be your control panel for the entire hosting.
Unfortunately, this vendor doesn’t much in terms of beginner-friendly and web building tools. You won’t get a drag-and-drop website builder or a one-click script installer for your favorite scripts.
Pricing and Support
HailHost offers four plans in the plans and pricing section, though you should pay careful attention since only one plan (the mist plan) offers shared hosting and the rest are for VPS. This shared hosting plan is very high priced. Even though it comes with generous bandwidth amounts of unlimited quantities and good SSD storage space of 15GB, you will only be able to host a single website with it.
There’s no offer of free trials or any money-back guarantee, so you can’t really tell for sure if the services are right for you. At least you with the free website migration service, you’ll be relieved from dealing with lots of technical processes and let the experts do it for you.
HailHost’s WordPress hosting packages are limited to monthly or yearly billing cycles with two free months when paying yearly (at the time of this review being written). Payment options are limited to credit card only on checkout.
This vendor has a slightly detailed FAQ section giving you brief answers to some common questions. The customer support agents are ready to offer you quick guidance and resolve any of your issues through live chat and email support systems.
I took the opportunity to ask for clarification on the shared hosting plan while testing out the live chat support. I’m happy to report that you won’t be getting any bot-generated or canned responses; you’ll be attended to by real humans who take the minimum time possible to join the chat.