Greenweb is a Bangladeshi IT services company founded in 2014. It offers a wide array of services including: shared, Linux cloud, and VPS web hosting, as well as domain registration and software and website development. Greenweb lists daytime customer service as being available via phone, email, and web ticket. With servers in the U.S., Greenweb has serviced over 3,000 clients. The website is available in English.
Features and Ease of Use
Greenweb includes many standard features that users have come to expect in a modern web host. These basic security, performance, and operating tools make this provider a reliable option in choosing a host. For any Bangladesh-based personal, business, or government website, Greenweb’s systems and team of professionals are able to not only host, but build and support such a website. Standard shared web hosting includes:
- Script installer
- SSD storage
- Free shared SSL
- 99.99% uptime guarantee
- Telephone and email support
- 24/7 network monitoring
- DDoS protection
- Unlimited emails
Entry-level users will appreciate having basic security, backup, and customer support included in their hosting subscription. With cPanel control and auto-script installation, customers will have full control over any common CMS such as WordPress. Fast storage comes standard with all plans featuring SSD hard drives.
Security features to make your website safe come included with Greenweb Hosting plans. Shared SSL and DDoS protection both benefit your website. Having SSL ensures your data is encrypted, while DDoS protection limits attacks against your site by malicious entities.
Pricing and support
Greenweb’s pricing is reasonable with the entry-level annual hosting plan starting around that of a fast food meal. However, the amount of data for this price is not overly high with only 5GB of bandwidth and 500mb of SSD storage is included. For double the price, you’ll receive unlimited bandwidth and 1GB of storage.
These prices and specs mean that you may receive a little less in the way of data. However, if you’re a user who requires additional IT services such as web design or web maintenance, going with Greenweb may be an easy and comprehensive solution. Billing is done on an annual or biannual basis.
Support is available via phone, webform, or email. Phone support is listed as available from 10:30 a.m. – 10:00 p.m., while email support is shown to be 24/7. I contacted customer service with a routine information request and did not hear back from them. This leaves me concerned about the customer care they provide to their paying customers.