Features and Ease of Use
Greatnet.de offers domain registration, shared website hosting, and virtual private servers. Their shared hosting plans, in particular, come with the following core features:
- Daily automatic backups
- One free .de domain
- Add-on domains available
- Free Let’s Encrypt SSL certificates
- From 1.5GB to 50GB SSD disk space
- Unlimited traffic
Greatnet.de’s own data center is located in Frankfurt am Main. It has multiple redundant gigabit lines, four uninterruptible power supplies, diesel generators, and 24/7 security and monitoring. Housed servers use solid-state drives for disk read/write speeds of up to ten times faster than traditional hard disk drives.
Greatnet.de offers four shared hosting plans, called Start (1.5GB disk space), Power (2GB disk space), Premium (5GB disk space), and Business (50GB disk space). All plans come with unlimited traffic, backups, MySQL databases, and support for PHP versions 5.6 and 7. For beginners, they also include a website building tool and a one-click app installer.
As well as shared hosting, Greatnet.de also offers three VPS plans – with 1 GB to 6GB RAM and 60GB to 240GB web space – for when you are ready to scale your online presence.
Pricing and Support
Greatnet.de’s prices are okay for the resources you get but are certainly not the cheapest I’ve seen. It’s great that this company owns its own data center, and that they support PHP plus beginner-friendly features such as a website builder and one-click installer.
All prices include VAT, a Let’s Encrypt SSL certificate, and a free domain, so there are no nasty surprises when it comes to checking out. Plans can only be bought on twelve-month terms, but they can be canceled at any time with a one-month deadline at the end of the contract period. There is no setup fee.
Customer service options are quite limited. You can email or phone the company from 08:00 to 16:30 on Monday through Friday. There is no help center and no knowledge base, therefore not really the option of supporting yourself outside of business hours. Needless to say, support would be improved by the introduction of live chat and longer business hours.