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GigaPros Review 2024 – Why Users Love It

Mark Holden Mark Holden Web Hosting Expert

American hosting provider GigaPros offers an impressive feature list, fast connections, stable performance, and excellent customer support.

We hosted the same WordPress website on the most popular web hosting platforms and measured their performance
Click here to see our results >>

Overview

gigapros main

GigaPros has maintained its good place in the web hosting arena since its launch in Los Angeles in 2008. It provides several premium web hosting and domain registration solutions, and this customer-focused company has a strict zero-overselling policy that ensures you get the resources you pay for.

This provider’s excellent website is in English.

Features and Ease of Use

gigapros-features

To complement its domain registration services, GigaPros provides an array of hosting plans with excellent features for businesses and individuals alike. These include shared hosting, reseller hosting, cloud hosting, VPS, and dedicated server hosting with exceptional features included.

The shared hosting plans come with the following features:

  • 99.9% – 99.99% uptime SLA
  • Premium website builder
  • App installer
  • CDN acceleration
  • Hacker Guard
  • SSD storage
  • cPanel
  • SSL certificate

As just listed, all shared hosting plans come with a free shared SSL certificate. I also like the fact that there are demos to show you exactly what you can expect to get from GigaPros and its hosting plans. The full feature set also includes MySQL databases (with remote MySQL connections), SSH access, and Cron jobs.

GigaPros is a great option for beginners who want to get started quickly and easily. Firstly, the Softaculous application installer integrated into the cPanel control panel allows you to install more than 350 popular apps with just one click. Secondly, a premium site builder comes with a choice of more than 1,200 templates that help you create a stunning website with little effort.

At the technical level, GigaPros’ hosting plans run on CentOS Linux, and the CDN ensures that your website loads 200% faster and protects you from DDoS attacks. The business shared plans are built on 100% fault-tolerant cloud infrastructure with SSD disk storage. GigaPros owns its network equipment and servers, and the company has three U.S. data centers in Dallas, Chicago, and Denver with fully redundant Cisco distribution switches.

Pricing and Support

gigapros chat 1

All of GigaPros’ hosting services are covered by a zero-overselling policy that ensures you get what you pay for, and you can increase any package’s web space and bandwidth at an extra cost.

The two shared hosting plansPersonal and Business – share some of the same features such as a 250 GB bandwidth limit, 25 GB storage, a free domain, and free private nameservers. However, they differ in terms of speed, storage, security, and uptime guarantee. The Business plan uses SSD storage and has a 99.99% uptime SLA whereas the Personal plan runs on HDD storage and has a lower 99.9% uptime SLA.

GigaPros enables payments through PayPal and credit cards, and they provide a 30-day money-back guarantee for all packages. If you opt for a billing cycle longer than a month, you can enjoy discounts of 5% (three-month billing), 15% (six-month billing), 20% (one-year billing), or 25% (two-year billing).

For self-support, you can refer to the knowledge base section of this vendor’s website. Alternatively, the excellent 24/7 support channels (email, ticket, and telephone) are staffed by very professional, responsive, and knowledgeable teams. I was very pleased to receive excellent pre-sales support via live chat.

How much does GigaPros cost?

GigaPros offers plans from $10 to $25. The price depends on which type of hosting plan you choose. You can see the updated pricing table (updated weekly) below.

Which GigaPros plan should I get?

My recommendation is to start with a cheaper plan. You can always upgrade later on. GigaPros can help you with the migration to a more expensive plan. The increase in visitors many times takes longer than expected and you shouldn’t pay a lot of money until the need arises. Of course, your needs may vary, and you can consult with a hosting expert from GigaPros here1.

How good is GigaPros’s customer support?

GigaPros is not ranked as one of our top web hosts. But that can also be a result of GigaPros being a small, under the radar, hosting provider. There are advantages to a small hosting company – as a customer, you are more important to them. You can also check out our comparison of the most popular web hosting services here.

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Pricing

A free domain name is included with some hosting plans from GigaPros

Comparison

How does GigaPros match up to the competition?

1HostingerCompareOur Score4.9Compare
1IONOSCompareOur Score4.8Compare
1GigaProsCompareOur Score4.1Compare
1Go4HostingCompareOur Score2.4Compare

GigaPros REVIEW: BOTTOM LINE

GigaPros is a high-quality hosting provider with a rock-solid infrastructure and feature-packed plans. This company is very transparent about what it offers, and it has a lot of happy customers despite slightly high prices.

Before you make a decision, we highly recommend you check out some alternative hosting companies, which we highly recommend.

Pros

  • Zero-overselling policy
  • Feature-packed packages
  • Up to 99.99% SLA
  • 24/7 live chat

Cons

  • Plans are a little pricey
  • No Windows plans
Mark Holden Mark Holden
Mark is a full stack web developer specializing in HTML5, CSS, JavaScript, MySQL, and PHP. When he’s not busy building websites or geeking out over the latest addition to his ever-growing gadget collection, he enjoys playing drums for his progressive rock band. He can also make a mean Spanish omelet.
5.0
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Good place for dedicated servers.

I've hosted or had dedicated servers with more web hosts then I can remember, from the little guys to the very large, well known web hosts. I can honestly say Gigapros is second to none of them. Over the course of several days, was repeatedly assisted by the support team, who were instrumental in getting everything up and running properly. I've recommended all of my clients to use them as well.

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Akseli Tahtinen, Finland
July 22, 2024
5
Great move for my business.

Consolidating all my sites at Gigapros VPS was a great move for my business. Prior to that I allowed my clients to choose their own hosting company for sites I built. This was a major headache due to ftp issues, lack of control panel options, and in some cases, extremely poor customer service. If I ever get stuck or have questions, Gigapros is very helpful. In short I am more than happy to recommend their solutions to you.

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Zygmunt Jaworski, USA
July 03, 2024
5
The service is professional.

Before moving our Web Page to Gigapros US VPS we were using another provider who would make the changes for us (at a price). What I really wanted was a system where I could log in and manage my own pages, I tend to think as I type and make a number of changes before I am happy. The cost of doing this with my old provider was too expensive and I am grateful to the person who introduced me to this host. Today I can manage my own pages in a very easy to use package for a fair price.

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Arend Sauer, Germany
July 01, 2024
5
Never had major issues!

I love Gigapros US vps hosting. Never had major issues! It is essential my sites have no downtime, and I have had none since I started using this very professional provider. The network and server uptime have been perfect - my site is always up and accessible from all over the world. I am very happy I moved, especially with the level of support I have received, and will recommend Gigapros hosting from now on!

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Judocus Hendriks, Great Britain
June 28, 2024
5
Fast speed load of pages.

I am fully satisfied dealing with Gigapros team. They offer helpful and professional customer support team which work 24/7 and really to solve all the troubles. They provide really fast speed connectivity - my site's visitors are happy with speed load of pages. I have a couple of sites hosted with them, and I think their service is excellent.

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Rodri Bose, New Zealand
June 25, 2024
5
Prompt, patient and helpful.

Transferred a domain and asp.net website with an internal WordPress blog and a branded short name domain to Gigapros US VPS hosting provider. As a non-tech administrator, I found their service and support prompt, patient and helpful. I have never had one problem, there has been no downtime and every time I have a question it is answered quickly in most cases over Skype right away. Thanks.

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Gasto Pesa, Italy
June 21, 2024
5
Unique features web hosting.

Nothing seems to much trouble for them and they must have patience to deal with me! I would not think twice about recommending them to anyone wishing to start or host a website. 5/5 Gigapros US VPS hosting service! They offer 24/7 helpful online support via Live chat and also Skype - it is very convenient. Double Thumbs Up!

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Dominik Baumgartner, Austria
June 19, 2024
5
Good reliable service

I like Gigapros fast vps hosting so far. It's cheap and provide good, reliable service without limitation on space or bandwidth. They have helped us with everything we needed. I like them and highly recommend to others. I am convinced to have chosen the right solution for my needs. I appreciate the service and am thankful for the people who are available to help me when I need it.

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Angelino Serafim, Portugal
June 18, 2024
5
Family sharingMulti User SharingExpert SupportBackupSmart syncPersonal SolutionBusiness SolutionTeams optionsOffline foldersFile history and recovery Read more reviews
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