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Reviews and expert opinion GigaPros

Mark Holden Mark Holden Web Hosting Expert

American hosting provider GigaPros offers an impressive feature list, fast connections, stable performance, and excellent customer support.

We hosted the same WordPress website on the most popular web hosting platforms and measured their performance
Click here to see our results >>

Overview

gigapros main

GigaPros has maintained its good place in the web hosting arena since its launch in Los Angeles in 2008. It provides several premium web hosting and domain registration solutions, and this customer-focused company has a strict zero-overselling policy that ensures you get the resources you pay for.

This provider’s excellent website is in English.

Features and Ease of Use

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To complement its domain registration services, GigaPros provides an array of hosting plans with excellent features for businesses and individuals alike. These include shared hosting, reseller hosting, cloud hosting, VPS, and dedicated server hosting with exceptional features included.

The shared hosting plans come with the following features:

  • 99.9% – 99.99% uptime SLA
  • Premium website builder
  • App installer
  • CDN acceleration
  • Hacker Guard
  • SSD storage
  • cPanel
  • SSL certificate

As just listed, all shared hosting plans come with a free shared SSL certificate. I also like the fact that there are demos to show you exactly what you can expect to get from GigaPros and its hosting plans. The full feature set also includes MySQL databases (with remote MySQL connections), SSH access, and Cron jobs.

GigaPros is a great option for beginners who want to get started quickly and easily. Firstly, the Softaculous application installer integrated into the cPanel control panel allows you to install more than 350 popular apps with just one click. Secondly, a premium site builder comes with a choice of more than 1,200 templates that help you create a stunning website with little effort.

At the technical level, GigaPros’ hosting plans run on CentOS Linux, and the CDN ensures that your website loads 200% faster and protects you from DDoS attacks. The business shared plans are built on 100% fault-tolerant cloud infrastructure with SSD disk storage. GigaPros owns its network equipment and servers, and the company has three U.S. data centers in Dallas, Chicago, and Denver with fully redundant Cisco distribution switches.

Pricing and Support

gigapros chat 1

All of GigaPros’ hosting services are covered by a zero-overselling policy that ensures you get what you pay for, and you can increase any package’s web space and bandwidth at an extra cost.

The two shared hosting plansPersonal and Business – share some of the same features such as a 250 GB bandwidth limit, 25 GB storage, a free domain, and free private nameservers. However, they differ in terms of speed, storage, security, and uptime guarantee. The Business plan uses SSD storage and has a 99.99% uptime SLA whereas the Personal plan runs on HDD storage and has a lower 99.9% uptime SLA.

GigaPros accepts payments via PayPal and credit cards, and all packages come with a 30-day money-back guarantee. If you choose a billing cycle of longer than a month, you can get a discount of 5% (three-month billing), 15% (six-month billing), 20% (one-year billing) or 25% (two-year billing).

For self-support, you can refer to the knowledge base section of this vendor’s website. Alternatively, the excellent 24/7 support channels (email, ticket, and telephone) are staffed by very professional, responsive, and knowledgeable teams. I was very pleased to receive excellent pre-sales support via live chat.
How much does GigaPros cost?GigaPros offers plans from $10 to $25. The price depends on which type of hosting plan you choose. You can see the updated pricing table (updated weekly) below.
Which GigaPros plan should I get?My recommendation is to start with a cheaper plan. You can always upgrade later on. GigaPros can help you with the migration to a more expensive plan. The increase in visitors many times takes longer than expected and you shouldn’t pay a lot of money until the need arises. Of course, your needs may vary, and you can consult with a hosting expert from GigaPros here.
How good is GigaPros’s customer support?GigaPros is not ranked as one of our top web hosts. But that can also be a result of GigaPros being a small, under the radar, hosting provider. There are advantages to a small hosting company – as a customer, you are more important to them. You can also check out our comparison of the most popular web hosting services here.

3.0

Pricing

A Free Domain is included when purchasing any hosting service from GigaPros

Comparison

How does GigaPros match up to the competition?

HostingerCompare4.9Compare
InterServerCompare4.8Compare
GigaProsCompare4.3Compare
BluehostCompare2.5Compare

GigaPros REVIEW: BOTTOM LINE

GigaPros is a high-quality hosting provider with a rock-solid infrastructure and feature-packed plans. This company is very transparent about what it offers, and it has a lot of happy customers despite slightly high prices.

Before you make a decision, we highly recommend you check out some alternative hosting companies, which we highly recommend.

Pros

  • Zero-overselling policy
  • Feature-packed packages
  • Up to 99.99% SLA
  • 24/7 live chat

Cons

  • Plans are a little pricey
  • No Windows plans
Mark Holden Mark Holden
Mark is a full stack web developer specializing in HTML5, CSS, JavaScript, MySQL, and PHP. When he’s not busy building websites or geeking out over the latest addition to his ever-growing gadget collection, he enjoys playing drums for his progressive rock band. He can also make a mean Spanish omelet.
5.0

User reviews

Based on 180 reviews in 1 languages
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The transfer process has been excellent

I find myself very fortunate to have met Gigapros web host. With all the other providers I have to deal with in getting support for my clients, I've always been made to feel that I was bothering them with my questions. I don't have to feel that way with them. They enjoy helping me with my questions and concerns. If they treat all your customers that way they treat me, which I'm sure they do, they will definitely go far. Thank you for everything.

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Alis Couna, USA
June 09, 2022
5
Good web hosting provider. Recommended

I've been using Gigapros for the last couple of months, I currently have a VPS with them. - All I can say is amazing, their VPS servers are top NOTCH, they are hosted on super class servers with 8CPU's and 8GB of RAM. Except for the quality of their servers, they supply a 15 minute response (on average) to near every ticket I open. Good job!

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Samppa Pelten, Andorra
June 08, 2022
5
Easy to use fast web hosting

I've already used 5 of the largest hosting providers. But I've never seen a hosting provider like Gigapros. I'd highly recommend for a reliable service with an excellent after sales service. Everyone has been very nice and helpful, hosting was setup quickly and response times to tickets have been very fast and responsive.

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Samel Bomqit, Great Britain
June 03, 2022
5
Very happy running my website

Very reasonable pricing, very professional staff. The Gigapros tech support went above and beyond and helped me out of a very stressful collapse of service and transfer from my old service provider and then they talked me through some issues with software that really wasn't their responsibility. I'm indebted. I would recommend this host to others. I'm glad I chose Gigapros hosting.

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Anemo Adim, USA
June 01, 2022
5
Very professional staff

Thank you for the hosting service and keep up the great work. Gigapros is great web host. It has been my web hosting provider for many years and these guys always deliver. Must say this web host provides an extremely friendly, professional service.

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Marinus Aalfs, Lithuania
May 31, 2022
5
I can recommend Gigapros with confidence

Happy using Gigapros wordpress hosting service. It is incredible. I haven't had many VPS accounts but I just can't see how any hosting provider can be any better. I get responses and solutions quicker than I expect. Their servers are really fast. Very helpful staff and knowledgeable. Thanks.

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Lemar Bright, Spain
May 27, 2022
5
Very professional tech care, thanks.

I had downtime while dealing with Gigapros team. When I contacted they explained they were upgrading the servers and the new server was having a problem with some coding on my site. And They figured out the solution and got my site back up within a half-hour. This hosting is showing very reliable so far. Easy to manage and easy to install websites. Great work!

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Sylvester Janson, USA
May 25, 2022
5
I’ve never had a problem with uptime

I can tell anyone, whether you are needing a simple website hosted, or you want to start your own online empire do it at Gigapros server hosting. Willing to work with customers... If you have special requests on something they do the best that they can to give you what you need.

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Cesar Fay, USA
May 23, 2022
5
Family sharingMulti User SharingExpert SupportBackupSmart syncPersonal SolutionBusiness SolutionTeams optionsOffline foldersFile history and recovery Read more reviews
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