Reviews and expert opinion GigaPros

Mark Holden
Mark Holden
Web Hosting Expert
American hosting provider GigaPros offers an impressive feature list, fast connections, stable performance, and excellent customer support.

Overview

gigapros mainIf you are in a hurry, and just want the bottom line: for the same price as GigaPros you can get much better servers with 24/7 support with Hostinger, so why even bother?!

GigaPros has maintained its good place in the web hosting arena since its launch in Los Angeles in 2008. It provides several premium web hosting and domain registration solutions, and this customer-focused company has a strict zero-overselling policy that ensures you get the resources you pay for.

This provider’s excellent website is in English.

Features and Ease of Use

gigapros-features

To complement its domain registration services, GigaPros provides an array of hosting plans with excellent features for businesses and individuals alike. These include shared hosting, reseller hosting, cloud hosting, VPS, and dedicated server hosting with exceptional features included.

The shared hosting plans come with the following features:

  • 99.9% – 99.99% uptime SLA
  • Premium website builder
  • App installer
  • CDN acceleration
  • Hacker Guard
  • SSD storage
  • cPanel
  • SSL certificate

As just listed, all shared hosting plans come with a free shared SSL certificate. I also like the fact that there are demos to show you exactly what you can expect to get from GigaPros and its hosting plans. The full feature set also includes MySQL databases (with remote MySQL connections), SSH access, and Cron jobs.

GigaPros is a great option for beginners who want to get started quickly and easily. Firstly, the Softaculous application installer integrated into the cPanel control panel allows you to install more than 350 popular apps with just one click. Secondly, a premium site builder comes with a choice of more than 1,200 templates that help you create a stunning website with little effort.

At the technical level, GigaPros’ hosting plans run on CentOS Linux, and the CDN ensures that your website loads 200% faster and protects you from DDoS attacks. The business shared plans are built on 100% fault-tolerant cloud infrastructure with SSD disk storage. GigaPros owns its network equipment and servers, and the company has three U.S. data centers in Dallas, Chicago, and Denver with fully redundant Cisco distribution switches.

Pricing and Support

GigaPros

All of GigaPros’ hosting services are covered by a zero-overselling policy that ensures you get what you pay for, and you can increase any package’s web space and bandwidth at an extra cost.

The two shared hosting plansPersonal and Business – share some of the same features such as a 250 GB bandwidth limit, 25 GB storage, a free domain, and free private nameservers. However, they differ in terms of speed, storage, security, and uptime guarantee. The Business plan uses SSD storage and has a 99.99% uptime SLA whereas the Personal plan runs on HDD storage and has a lower 99.9% uptime SLA.

GigaPros accepts payments via PayPal and credit cards, and all packages come with a 30-day money-back guarantee. If you choose a billing cycle of longer than a month, you can get a discount of 5% (three-month billing), 15% (six-month billing), 20% (one-year billing) or 25% (two-year billing).

For self-support, you can refer to the knowledge base section of this vendor’s website. Alternatively, the excellent 24/7 support channels (email, ticket, and telephone) are staffed by very professional, responsive, and knowledgeable teams. I was very pleased to receive excellent pre-sales support via live chat.

How much does GigaPros cost?
GigaPros offers plans from $10 to $25. The price depends on which type of hosting plan you choose. You can see the updated pricing table (updated weekly) below.
Which GigaPros plan should I get?
My recommendation is to start with a cheaper plan. You can always upgrade later on. GigaPros can help you with the migration to a more expensive plan. The increase in visitors many times takes longer than expected and you shouldn’t pay a lot of money until the need arises. Of course, your needs may vary, and you can consult with a hosting expert from GigaPros here.
How good is GigaPros’s customer support?
GigaPros is not ranked as one of our top web hosts. But that can also be a result of GigaPros being a small, under the radar, hosting provider. There are advantages to a small hosting company – as a customer, you are more important to them. You can also check out our comparison of the most popular web hosting services here.

Pricing

3.0

User reviews

Based on 77 reviews in 1 languages
5.0
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Leland Anstine
USA
5.0
I have received quick and reliable service

You will not be disappointed. I started with shared package and I am now on a dedicated server I have been on every plan that is offered by Gigapros and I upgraded when I was ready to. My sites have traffic from Singapore and also the USA. They assisted me until my problem was solved and most of the time they do it for me instantly. Through e-mail - fast quick and through responses just how i want it to be. Highly recommended!

March 26, 2020
Lin Danio
Switzerland
5.0
Generally you get what you pay for

Really professional hosting provider. I currently have 3 sites all hosted on a variety of the different plans available at Gigapros servers. Time is money and even 99.99% may not be good enough. They are very good service, excellent customer service via chat and email. Control panel has a lot of good software like blog and forum. I think they are much better than previous host. I have several accounts with them, and they continue to impress! Go with them, they are good!

March 24, 2020
Floreno Patric
American Samoa
robatayak.mobi/
5.0
high level of technical knowledge

I can highly recommend Gigapros hosting service. Great support. I never had to wait more than 90 minutes for help. Their shared hosting packages include a full list of features that offer everything I need plus plenty of disk space for growth. Their prices are low, and their customer service is amazing. I can give them DOUBLE THUMBS UP!

March 20, 2020
Tim Cross
Austria
5.0
Very good contact with provider

Seriously, i've tried many web hosts and so far, Gigapros has been the best provider! Their uptime is great. So many features and add-ons for web site. Mail system is superb, with spam controls, webmail and mailing list management about as good as one could want. Their uptime is fantastic and ability to upgrade and downgrade is a plus! Rock solid control panel. Cool hosting experience.

March 18, 2020
Timothy Adcox
USA
5.0
100% happy using Gigapros hosting

I am quite satisfied with Gigapros web hosting service: I had no downtime, very few reasons to contact support, and the site was always working fast. Their knowledge base has enough information for someone like myself to get to grips with things, while their customer service is so good at times I almost feel spoilt, having always been fast in response and informative with problems being resolved in a short time. HIGHLY recommended!

March 12, 2020
Reed Lanf
Netherlands
5.0
Exceptional service and value

Good job! Gigapros provide me with good hosting services. I have been using them for about 4 months and during the time my web site is always online which really meets my expectations. Things I like about them include the automatic availability of an SSH without requiring me to ask for it, many developer facilities. I wrote a note to Gigapros tech support describing what had happened, and they got back to me right away with detailed, foolproof instructions on how to fix it.

March 06, 2020
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Comparison

How does GigaPros match up to the competition?

Hostinger Compare 4.9 Compare
InterServer Compare 4.8 Compare
GigaPros Compare 4.3 Compare
Bluehost Compare 2.5 Compare

Bottom line on GigaPros

GigaPros is a high-quality hosting provider with a rock-solid infrastructure and feature-packed plans. This company is very transparent about what it offers, and it has a lot of happy customers despite slightly high prices.

Before you make a decision, we highly recommend you check out some alternative hosting companies, which we highly recommend.

Pros

  • Zero-overselling policy
  • Feature-packed packages
  • Up to 99.99% SLA
  • 24/7 live chat

Cons

  • Plans are a little pricey
  • No Windows plans
Mark Holden
Mark Holden
Mark is a full stack web developer specializing in HTML5, CSS, JavaScript, MySQL, and PHP. When he's not busy building websites or geeking out over the latest addition to his ever-growing gadget collection, he enjoys playing drums for his progressive rock band. He can also make a mean Spanish omelet.

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