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GigaPros Review 2023 – Why Users Love It

Mark Holden Mark Holden Web Hosting Expert

American hosting provider GigaPros offers an impressive feature list, fast connections, stable performance, and excellent customer support.

We hosted the same WordPress website on the most popular web hosting platforms and measured their performance
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gigapros main

GigaPros has maintained its good place in the web hosting arena since its launch in Los Angeles in 2008. It provides several premium web hosting and domain registration solutions, and this customer-focused company has a strict zero-overselling policy that ensures you get the resources you pay for.

This provider’s excellent website is in English.

Features and Ease of Use


To complement its domain registration services, GigaPros provides an array of hosting plans with excellent features for businesses and individuals alike. These include shared hosting, reseller hosting, cloud hosting, VPS, and dedicated server hosting with exceptional features included.

The shared hosting plans come with the following features:

  • 99.9% – 99.99% uptime SLA
  • Premium website builder
  • App installer
  • CDN acceleration
  • Hacker Guard
  • SSD storage
  • cPanel
  • SSL certificate

As just listed, all shared hosting plans come with a free shared SSL certificate. I also like the fact that there are demos to show you exactly what you can expect to get from GigaPros and its hosting plans. The full feature set also includes MySQL databases (with remote MySQL connections), SSH access, and Cron jobs.

GigaPros is a great option for beginners who want to get started quickly and easily. Firstly, the Softaculous application installer integrated into the cPanel control panel allows you to install more than 350 popular apps with just one click. Secondly, a premium site builder comes with a choice of more than 1,200 templates that help you create a stunning website with little effort.

At the technical level, GigaPros’ hosting plans run on CentOS Linux, and the CDN ensures that your website loads 200% faster and protects you from DDoS attacks. The business shared plans are built on 100% fault-tolerant cloud infrastructure with SSD disk storage. GigaPros owns its network equipment and servers, and the company has three U.S. data centers in Dallas, Chicago, and Denver with fully redundant Cisco distribution switches.

Pricing and Support

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All of GigaPros’ hosting services are covered by a zero-overselling policy that ensures you get what you pay for, and you can increase any package’s web space and bandwidth at an extra cost.

The two shared hosting plansPersonal and Business – share some of the same features such as a 250 GB bandwidth limit, 25 GB storage, a free domain, and free private nameservers. However, they differ in terms of speed, storage, security, and uptime guarantee. The Business plan uses SSD storage and has a 99.99% uptime SLA whereas the Personal plan runs on HDD storage and has a lower 99.9% uptime SLA.

GigaPros enables payments through PayPal and credit cards, and they provide a 30-day money-back guarantee for all packages. If you opt for a billing cycle longer than a month, you can enjoy discounts of 5% (three-month billing), 15% (six-month billing), 20% (one-year billing), or 25% (two-year billing).

For self-support, you can refer to the knowledge base section of this vendor’s website. Alternatively, the excellent 24/7 support channels (email, ticket, and telephone) are staffed by very professional, responsive, and knowledgeable teams. I was very pleased to receive excellent pre-sales support via live chat.

How much does GigaPros cost?

GigaPros offers plans from $10 to $25. The price depends on which type of hosting plan you choose. You can see the updated pricing table (updated weekly) below.

Which GigaPros plan should I get?

My recommendation is to start with a cheaper plan. You can always upgrade later on. GigaPros can help you with the migration to a more expensive plan. The increase in visitors many times takes longer than expected and you shouldn’t pay a lot of money until the need arises. Of course, your needs may vary, and you can consult with a hosting expert from GigaPros here.

How good is GigaPros’s customer support?

GigaPros is not ranked as one of our top web hosts. But that can also be a result of GigaPros being a small, under the radar, hosting provider. There are advantages to a small hosting company – as a customer, you are more important to them. You can also check out our comparison of the most popular web hosting services here.



A free domain name is included with some hosting plans from GigaPros


How does GigaPros match up to the competition

Liquid WebCompare4.8Compare
Tailor Made ServersCompare2.9Compare


GigaPros is a high-quality hosting provider with a rock-solid infrastructure and feature-packed plans. This company is very transparent about what it offers, and it has a lot of happy customers despite slightly high prices.

Before you make a decision, we highly recommend you check out some alternative hosting companies, which we highly recommend.


  • Zero-overselling policy
  • Feature-packed packages
  • Up to 99.99% SLA
  • 24/7 live chat


  • Plans are a little pricey
  • No Windows plans
Mark Holden Mark Holden
Mark is a full stack web developer specializing in HTML5, CSS, JavaScript, MySQL, and PHP. When he’s not busy building websites or geeking out over the latest addition to his ever-growing gadget collection, he enjoys playing drums for his progressive rock band. He can also make a mean Spanish omelet.
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Based on 248 reviews in 1 languages
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In total an awesome host.

Well, I switched to Gigapros from my previous host and to tell you the truth this cool web host has been better than the big, well-known one. My sites loads faster, support is 100 times better and it's half prize. I read the review about them being slow and down a lot - I haven’t experienced this at all, I guess it depends on what server you are on. Well done.

Dustin Garnett, Australia
December 01, 2023
Good hardware and bandwidth.

I've been using Gigapros for over three months. I host more websites and finally I change to a vps account due the large number of websites I'm hosting on the servers. I got some problems, like my sites were down, a couple of times, I contact the support, and I got very fast my problem solved! I have some experience also with other hosting sites but the proportional between price and quality is much more better with Gigapros! I consider for those prices, services are very good.

anonymus, Croatia
November 30, 2023
My site has been up from the very beginning

The support is always good and usually fairly fast. I never really needed support before I used Gigapros though. Strange things would happen and they’d have to repair things on their end. Site backup available. Shared hosting available. Money back guarantee. Great control panel options (you can use simple scripts to easily install WordPress, Joomla, etc to your site) and a few more. Thumbs up!

Iram Bejano, USA
November 29, 2023
Outstanding and prompt help.

I had websites on Gigapros for about 4 months. The control panel is nice user-friendly one. This host has a lot of upsells, which probably explains their low price. I never purchased any of them. If you need an inexpensive web host for a club or hobby or something, it would be a great choice if the price mattered. Everything works well.

Hyru Iring, USA
November 28, 2023
A true pleasure to be with Gigapros team.

I can't recommend gigapros highly enough. Setup was entirely painless, and the speed and excellence of support has been fantastic. A true pleasure to be with, great service, lightning fast and helpful support to a new user who is learning the ropes. Well done guys, keep up the good work!

Ksawy Szweko, Slovenia
November 10, 2023
Awesome speed hosting.

This review covers one new url and one transferred in from elsewhere. Like other reviewers, I was delighted, and surprised, to get such rapid service with setting up one new url and helping me transfer another from a different host (that was clearly unhappy about someone wanting to transfer out and made it as complicated and time-consuming as possible!!). Clearly the hosts with the largest and most colourful adverts in the Computer Press (you will know who I mean) are not a patch on gigapros. Well done.

Yago Espinoza, Spain
November 07, 2023
A very efficient and cost-effective service.

During my experience i worked with more than several hosts, couple of them even bragging about the level of support they do offer. Gigapros, is outclassing them all by mile. Outrageously good support, which as far as I'm concerned is THE most important service a web host can offer. A very efficient and cost-effective service, ideal for our school. Easy to manage and superb customer support. Couldn't me more pleased. Really can't speak highly enough of technical customer support.

Ferdinando Arnolfi, Malta
November 03, 2023
Very pleased and well done everybody.

As a beginner on running websites and gigapros I found the terminology and the need for several passwords and log-ins confusing. I probably don't expect to use a lot of control Panel so my judgement is probably too premature. However, the support help they've given me was both speedy and most helpful to a relative beginner. The performance is faultless. Very pleased and well done everybody. Thank you very much for beeing here for us :).

Hampus Robertsson, USA
November 02, 2023
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