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GigaPros Review 2024 – Why Users Love It

Mark Holden Written by: Mark Holden

American hosting provider GigaPros offers an impressive feature list, fast connections, stable performance, and excellent customer support.

We hosted the same WordPress website on the most popular web hosting platforms and measured their performance
Click here to see our results >>

Overview

gigapros main1

GigaPros has maintained its good place in the web hosting arena since its launch in Los Angeles in 2008. It provides several premium web hosting and domain registration solutions, and this customer-focused company has a strict zero-overselling policy that ensures you get the resources you pay for.

This provider’s excellent website is in English.

Features and Ease of Use

gigapros-features

To complement its domain registration services, GigaPros provides an array of hosting plans with excellent features for businesses and individuals alike. These include shared hosting, reseller hosting, cloud hosting, VPS, and dedicated server hosting with exceptional features included.

The shared hosting plans come with the following features:

  • 99.9% – 99.99% uptime SLA
  • Premium website builder
  • App installer
  • CDN acceleration
  • Hacker Guard
  • SSD storage
  • cPanel
  • SSL certificate

As just listed, all shared hosting plans come with a free shared SSL certificate. I also like the fact that there are demos to show you exactly what you can expect to get from GigaPros and its hosting plans. The full feature set also includes MySQL databases (with remote MySQL connections), SSH access, and Cron jobs.

GigaPros is a great option for beginners who want to get started quickly and easily. Firstly, the Softaculous application installer integrated into the cPanel control panel allows you to install more than 350 popular apps with just one click. Secondly, a premium site builder comes with a choice of more than 1,200 templates that help you create a stunning website with little effort.

At the technical level, GigaPros’ hosting plans run on CentOS Linux, and the CDN ensures that your website loads 200% faster and protects you from DDoS attacks. The business shared plans are built on 100% fault-tolerant cloud infrastructure with SSD disk storage. GigaPros owns its network equipment and servers, and the company has three U.S. data centers in Dallas, Chicago, and Denver with fully redundant Cisco distribution switches.

Pricing and Support

gigapros chat 1

All of GigaPros’ hosting services are covered by a zero-overselling policy that ensures you get what you pay for, and you can increase any package’s web space and bandwidth at an extra cost.

The two shared hosting plansPersonal and Business – share some of the same features such as a 250 GB bandwidth limit, 25 GB storage, a free domain, and free private nameservers. However, they differ in terms of speed, storage, security, and uptime guarantee. The Business plan uses SSD storage and has a 99.99% uptime SLA whereas the Personal plan runs on HDD storage and has a lower 99.9% uptime SLA.

GigaPros enables payments through PayPal and credit cards, and they provide a 30-day money-back guarantee for all packages. If you opt for a billing cycle longer than a month, you can enjoy discounts of 5% (three-month billing), 15% (six-month billing), 20% (one-year billing), or 25% (two-year billing).

For self-support, you can refer to the knowledge base section of this vendor’s website. Alternatively, the excellent 24/7 support channels (email, ticket, and telephone) are staffed by very professional, responsive, and knowledgeable teams. I was very pleased to receive excellent pre-sales support via live chat.

How much does GigaPros cost?

GigaPros offers plans from $10 to $25. The price depends on which type of hosting plan you choose. You can see the updated pricing table (updated weekly) below.

Which GigaPros plan should I get?

My recommendation is to start with a cheaper plan. You can always upgrade later on. GigaPros can help you with the migration to a more expensive plan. The increase in visitors many times takes longer than expected and you shouldn’t pay a lot of money until the need arises. Of course, your needs may vary, and you can consult with a hosting expert from GigaPros here.

How good is GigaPros’s customer support?

GigaPros is not ranked as one of our top web hosts. But that can also be a result of GigaPros being a small, under the radar, hosting provider. There are advantages to a small hosting company – as a customer, you are more important to them. You can also check out our comparison of the most popular web hosting services here.

A free domain name is included with some hosting plans from GigaPros

Comparison

How does GigaPros match up to the competition?

1HostingerCompareOur Score4.9Compare
1IONOSCompareOur Score4.8Compare
1GigaProsCompareOur Score4.1Compare
1Go4HostingCompareOur Score2.4Compare

GigaPros REVIEW: BOTTOM LINE

GigaPros is a high-quality hosting provider with a rock-solid infrastructure and feature-packed plans. This company is very transparent about what it offers, and it has a lot of happy customers despite slightly high prices.

Before you make a decision, we highly recommend you check out some alternative hosting companies, which we highly recommend.

Pros

  • Zero-overselling policy
  • Feature-packed packages
  • Up to 99.99% SLA
  • 24/7 live chat

Cons

  • Plans are a little pricey
  • No Windows plans
Mark Holden Mark Holden
Mark is a full stack web developer specializing in HTML5, CSS, JavaScript, MySQL, and PHP. When he’s not busy building websites or geeking out over the latest addition to his ever-growing gadget collection, he enjoys playing drums for his progressive rock band. He can also make a mean Spanish omelet.
5.0
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Incredibly fast.

Have to say that I'm extremely please with the pricing, the services you offer, and the quality of your hosting. Both upload and download speeds are incredibly fast, and the features are standard but very well supported. Of course, I was a bit hesitant at first, but decide to give it a go anyway since the price is literally dirt cheap for dedicated server hosting. Now I know my money is well spent. Gigapros hosting is good choice of web host.

1 avatar
Owin Sloser, Australia
December 10, 2024
5
I recommend them.

I have had several websites on Gigapros dedicated hosting account for the last several years and very satisfied. Support through their support ticket system is exemplary - fast and professional responses. The service has good spam filtering. This host is my good friend. I am happy to be in the family. I also recommend their hosting solutions with highest regards. While operating such a superb hosting service they also have been able to offer cheaper accounts. The uptime is almost 100% and the security is supper tight. So my domains are super safe and stable.

1 avatar
Chris Van Hoon, Lebanon
December 05, 2024
5
Solid performance!

Can recommend Gigapros hosting for running business sites. Solid performance! I manage several websites with this host and have nothing but a good experience with their hosting service. Their control panel is well laid out and easy to do most tasks like upload WordPress or setup email accounts. There are plenty of helpful tutorial videos and web pages that get you going as well. Excellent, service, Excellent Support. I have been with them now for almost a decade if not more.

1 avatar
Viriato Monteiro, Hong Kong
December 02, 2024
5
Very convenient.

The few times I've need customer service they were always available quickly and went above and beyond to help me resolve my issues. Gigapros price point is very reasonable for the features, performance and they offer an good free bonuses as well. I will continue to use and recommend to others. These guys are professionals and their service is based on quality - this can be seen in their good network uptime, fast speed connectivity to my website around the whole globe, 24/7 customer support service that is helpful and polite. Scripts install with 1 click - it is very convenient.

1 avatar
Maximilian Seymour, Great Britain
November 29, 2024
5
Nice professionals, Thank you for the good hosting.

So far, I've never encountered any problems with this except for that one single time where there was a downtime which was immediately resolved in a matter of 10 minutes. So far, I have not had any problems with them. Good service. I use the site to run my business and check email on it everyday, and Gigapros network performance is about as fast as any of the other services out there, but for about half the price. Excellent.

1 avatar
Aerto Mata
November 28, 2024
5
Top Notch web hosting service.

I have never had more fun spending my hard earned money. Gigapros has the best customer service I have ever experienced from any hosting provider, ever. Their prices are very reasonable, your software makes running multiple web sites an absolute breeze and on top of all of that, your servers are-fast-and-chock full of features. I wouldn't dream of hosting my web sites anywhere else! It's been just Top Notch and Excellent. I have tried quite a number of hosting services before, had miserable and frustrating experiences. But with Gigapros, its been a breeze.

1 avatar
Born Bakci
November 26, 2024
5
The price is great!

There was one issue when a server had problems and the support response was rather slow until we called them directly. Gigapros team has definitely helped ultimahosts worldwide expansion. The speed is amazing, very reliable, the support is fantastic (we needed a server reset, they done it within 20 minutes), the price is great! It's very hard to over state how good these guys really are. The provider I have been working for has switched all of their hosting over to Gigapros in the past few weeks, the reason? There's nobody better out there. Might upgrade to a root server soon and I will definitely stay with them. Can't fault these guys!

1 avatar
Wimer Pacal
November 22, 2024
5
Can’t fault these guys!

You know, guys, everything has only ever been good and I do recommend Gigapros provider! I tend to read small prints when I sign a contract so have never been surprised by the fact that hosting usually costs a little more from the second year on (it's still cheap!). I understand that if you want to make a really elaborate website, there are better options - but for me and my small business, it more than suffices.

1 avatar
Hasorg Siznoge, Australia
November 20, 2024
5
Family sharingMulti User SharingExpert SupportBackupSmart syncPersonal SolutionBusiness SolutionTeams optionsOffline foldersFile history and recovery Read more reviews
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