GigaCloud is a U.S. host with reliable and secure hosting services that powers individuals and small business entities in the local market and beyond. Its solutions are hosted on cloud infrastructure with more resources that can be added “on the fly” as your business keeps on growing. It also registers, transfers, and renews domain names.
Features and Ease of Use
The following are the standard features included with its “rocket speed” web hosting solutions:
- Supports PHP, CGI-bin, and Perl
- LiteSpeed webserver
- 64bit CloudLinux operating system
- FTP access
- MySQL databases
- One-click WordPress installer
- Unmetered bandwidth
- RAID 10 SSD storage
- Free domain names (.com, .net, .org, .info or .biz)
GigaCloud has chosen to use the cPanel control panel on its hosting services to make it easy for users, both experienced and novice, to manage all aspects of their website accounts.
Moreover, every website account is deployed with a free and automated Let’s Encrypt SSL certificate along with Cloudflare with Railgun and daily malware scanners to limit abusive bots and safeguard your website from threats.
Some websites fall victim to common vulnerabilities like cross-site scripting or SQL injection attacks and that’s why this vendor’s offerings are equipped with Brute Force Detection (BFD) to help protect your website from such attacks. More advanced security measures include two-factor authentication and SSH connectivity.
All websites hosted on its platforms are automatically backed up every night for free. You can also create a backup yourself at your own convenience, and restoration can easily be done with just the click of a button using the click-and-restore tool.
Pricing and Support
The GigaCloud website services offer robust tools for managing large websites with substantial monthly traffic, albeit at a relatively high cost. The pricing is denominated in U.S. dollars, and you have the flexibility to select a billing cycle that suits your preferences, ranging from one month to a 36-month payment plan.
The hosting provider does not offer any partial or full refunds but as a consolation, its hosting systems guarantee a 99.9% uptime availability to make sure that your website is always online.
For any hosting-related issues, you can give this vendor a call, submit a ticket, send them an email, or you could also use the contact form. That said, I did not come across a live chat.
There are several frequently asked questions (FAQs) on its website and the knowledge base section has a good number of “how-to tutorials” and articles (but not sufficient).