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Reviews and expert opinion GigaCloud

Solomon Ndung'u Solomon Ndung'u Web Hosting Expert

Although GigaCloud hosting services run on cloud infrastructure and come with advanced security measures, they are quite costly. While this might be discouraging to individuals with small budgets for their businesses, customers who tend to overlook prices would be happy with its offerings.

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GigaCloud features.png1_.pngGigaCloud features

GigaCloud is a U.S. host with reliable and secure hosting services that powers individuals and small business entities in the local market and beyond. Its solutions are hosted on cloud infrastructure with more resources that can be added “on the fly” as your business keeps on growing. It also registers, transfers, and renews domain names.

GigaCloud features.png1_.png

Features and Ease of Use

The following are the standard features included with its “rocket speed” web hosting solutions:

  • Supports PHP, CGI-bin, and Perl
  • LiteSpeed webserver
  • 64bit CloudLinux operating system
  • FTP access
  • MySQL databases
  • One-click WordPress installer
  • Unmetered bandwidth
  • RAID 10 SSD storage
  • Free domain names (.com, .net, .org, .info or .biz)

GigaCloud has chosen to use the cPanel control panel on its hosting services to make it easy for users, both experienced and novice, to manage all aspects of their website accounts.

Moreover, every website account is deployed with a free and automated Let’s Encrypt SSL certificate along with Cloudflare with Railgun and daily malware scanners to limit abusive bots and safeguard your website from threats.

Some websites fall victim to common vulnerabilities like cross-site scripting or SQL injection attacks and that’s why this vendor’s offerings are equipped with Brute Force Detection (BFD) to help protect your website from such attacks. More advanced security measures include two-factor authentication and SSH connectivity.

All websites hosted on its platforms are automatically backed up every night for free. You can also create a backup yourself at your own convenience, and restoration can easily be done with just the click of a button using the click-and-restore tool.

Pricing and Support

GigaCloud website services are pretty expensive even though they feature powerful tools to handle large websites with thousands in monthly traffic. Prices are in U.S. dollars and you can choose a billing cycle that is convenient for you; anywhere from one-month to 36-month payment terms.

The hosting provider does not offer any partial or full refunds but as a consolation, its hosting systems guarantee a 99.9% uptime availability to make sure that your website is always online.

GigaCloud support

For any hosting-related issues, you can give this vendor a call, submit a ticket, send them an email, or you could also use the contact form. That said, I did not come across a live chat.

There are several frequently asked questions (FAQs) on its website and the knowledge base section has a good number of “how-to tutorials” and articles (but not sufficient).



A free domain name is included with some hosting plans from GigaCloud


How does GigaCloud match up to the competition?



Whether you are creating a blog or running a business website with moderate amounts of traffic, GigaCloud’s high-performance cloud services are equipped with the necessary features along with advanced security measures to help you run your website smoothly. But they are quite costly, and the vendor does not offer server solutions for customers with a high demand for resources.


  • Advanced security measures such as Brute-force Detection
  • Free nightly backup options
  • Variety of free domain names
  • 99.9% uptime availability


  • Pretty expensive website services
  • Does not offer any partial or full refunds

Try a vendor with advanced security protocols when hosting with GigaCloud.
Solomon Ndung'u Solomon Ndung'u
Solomon Ndung’u is a writer, author, and SEO specialist. When he’s not working, you will find him singing his favorite tunes. He is also a confessed avid reader of The New York Times.
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