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Genhost Review 2024 – Is It Worth It?

Solomon Ndung'u Solomon Ndung'u Web Hosting Expert

Genhost has not been in the web hosting industry for long. However, in the five+ years it has been around, the hosting company has established itself as an affordable hosting provider with products designed to cater to the needs of all business models in India and beyond.

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Overview

genhost mainGenhost is one of the fastest-growing web hosting companies based in India. Established in 2013, the hosting firm boasts of a client base of over 3,900 customers and 35,000 domain names registered under its brand. Some of its web hosting services include shared web hosting, reseller hosting, VPS, and dedicated server services. 

The Genhost website is available in multiple languages: English, Indian, Persian, Estonian, French, Italian, Turkish, Romanian, Spanish, Norwegian, Portuguese, Germany, and Dutch, among others.

Genhost features

Features and Ease of Use

Genhost features3

Genhost web hosting solutions incorporate the following standard features:

  • Weekly backups included
  • Free Let’s Encrypt SSL certificates 
  • DDoS protection
  • Control panels: cPanel/Plesk
  • Unlimited monthly bandwidth
  • SitePad SiteBuilder
  • Softaculous auto-installer

Genhost hosting services run on highly configured Intel Xeon hardware components hosted in U.S. locations. 

All its data centers are Tier IV certified with redundant and dual-powered equipment, including servers, storage, power cooling systems, and networking links. Level IV data centers combine excellent features and capabilities to provide end-to-end fault resistance, thus ensuring high-uptime and reliability.

All the servers are connected with 1Gbps network ports and incorporate a dedicated firewall for each IP address. Other advanced security features included in its servers are DDoS protection up to 2Gbps, CageFS hacker protection, Symlink protection, and multiple AV scanners to help prevent any type of intrusion as well as online threats. 

Genhost web hosting solutions come with a selection of either Linux or Windows OS platforms. Both platforms are powered by SSD storage servers that accelerate their customer’s page load times.

All plans include either cPanel or Plesk control panel license, and also include other features like PHP selector, unlimited bandwidth, and SitePad Builder as well as free account backups

This vendor limits how they allow shared hosting customers to use the space allocated to them. For instance, they do not allow the platform to be used for file sharing, storing backups, and image hosting.

Pricing and Support

Genhost support

Genhost web hosting packages are inexpensively priced and come with a list of well balanced hosting features for everyone. The hosting solutions consist of monthly billing terms with a promise of instant account activation after you make your purchase. 

Also, the company has a discount coupon with 15% recurring discounts for monthly and quarterly orders as well as 25% off for semi-annual orders and above. These discounts are correct as of the time of writing this review. Prices are listed in Indian rupees as well as U.S. dollars.

Genhost boasts of highly available hosting systems, which is why it’s willing to commit to an uptime guarantee of 99.9%. The hosting firm does not offer a free plan or free trial, but it has a seven-day money-back guarantee policy.

The support staff is available 24/7/365 via ticketing system, live chat, WhatsApp, telephone, and email. I sent them an email query and received a response in less than ten minutes.

Genhost email response

The Genhost knowledge base section has about 20 available articles.

4.2

Pricing

A free domain name is included with some hosting plans from Genhost

Comparison

How does Genhost match up to the competition?

KamateraCompareOur Score4.8Compare
Liquid WebCompareOur Score4.8Compare
GenhostCompareOur Score4.2Compare
Tailor Made ServersCompareOur Score2.9Compare

Genhost REVIEW: BOTTOM LINE

Genhost’s continuous growth comes from its focus on providing high-quality hosting services coupled with a list of advanced features, at a very affordable cost. However, the company server locations are in the U.S., far from its target market, which can often cause a slower load time of its client’s websites due to the distance of the user from the server.

Pros

  • Tier IV certified data centers redundant and dual-powered equipment
  • Servers connected with 1Gbps network ports
  • Choice of either Linux or Windows OS platforms
  • Inexpensively priced hosting plans with discounts

Cons

  • Does not seem to have server locations in India
  • Shared hosting resources extremely limited

Get hosting powered by Tier IV data centers from Genhost.
Solomon Ndung'u Solomon Ndung'u
Solomon Ndung’u is a writer, author, and SEO specialist. When he’s not working, you will find him singing his favorite tunes. He is also a confessed avid reader of The New York Times.
2.3
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BAD SUPPORT

BAD SUPPORT I sent an INVOICE 27706 order with a discount code, so the owner of the site Vishnu closed it, although I only asked him to open a new account to be my official and permanent account. Do not waste your money with this site because one person works in it. He does not have a support team. I wanted to deal with him and give him the opportunity to host my project to help him grow his project, but he is arrogant, so If you are looking for a good transaction and real technical support, do not waste your money with this site

avatar
ACHKARINO, Morocco
July 14, 2022
1
Excellent Service

They had increased their Resource limitation after the server upgrade Servers are faster Excellent support from their team over whatsapp I'm about the transfer my account (25 cPanels) they had completed it within 2 hours of time without any down!

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Pandaribai, India
March 02, 2021
5
Fraud Service

They only make you fool. Every day more than 10-15 downtimes each of more than 15 minutes. Every Month WHMCS License gets expired although I paid for the entire year. They never share a true link where server status can be monitored. They give you a dummy link only and never assign your account to that server but gives you a bad server that is not giving more than 70-75% uptime. Unnecessarily suspend account showing that you exceed resource usage, where I am using only single Joomla Installation on the website and single email account whereas I have been provided a UNLIMITED account. Hell Unlimited. Support is only in day hours 9AM-12AM and otherwise just create a ticket and keep waiting for multiple weeks unless you can catch them on WhatsApp. If you could not catch them on WhatsApp, no one will attend to your ticket and it will be only closed without any action after 48 hrs. They only make fool you by blocking your funds by motivating you to pay for 1-2 years packs in words of discounts and service. but truly you get trapped once you transfer your accounts.

avatar
Upcountry Buyer, India
January 08, 2020
1
Family sharingMulti User SharingExpert SupportBackupSmart syncPersonal SolutionBusiness SolutionTeams optionsOffline foldersFile history and recovery
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