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Reviews and expert opinion Flex Web Hosting

Mark Holden Mark Holden Web Hosting Expert

Australian host Flex Web Hosting offers a selection of premium hosting products, but (compared with its peers) its prices are high and its disk space is low.

We hosted the same WordPress website on the most popular web hosting platforms and measured their performance
Click here to see our results >>

Overview

Located in Melbourne, Australia, Flex Web Hosting is a child product of Light Media– a respected web design company with more than ten years of experience. Flex Web Hosting offers a selection of premium hosting solutions, including standard web hosting, Magento hosting, VPS, and dedicated server hosting for businesses of all sizes. All servers are in Australia.

This host’s clear and simple website is in English.

Features and Ease of Use

Even though it provides standard web hosting and Magento CMS hosting solutions, this company concentrates on virtual private servers that may be a far better choice for growing businesses.

Let’s start with the four standard hosting plans: Flex 1, Flex 2, Flex 3, and Flex 4. As you’ve probably guessed, Flex 1 is the most basic plan that comes with the lowest 2 GB storage capacity and 15 GB of bandwidth. Flex 2 provides 5 GB of disk space and 25 GB of bandwidth whereas Flex 3 affords you 10 GB of disk space and 50 GB of bandwidth. The highest plan, Flex 4, includes 20 GB of disk space and 60 GB of bandwidth.

The key features of these hosting plans are:

  • cPanel and Webmail
  • MySQL databases
  • Anti-spam
  • PHP support
  • Automatic website backups

Now onto the three VPS packages – Start Up Pack, Business Pack, and Enterprise Pack – that come with 2 GB, 5 GB, and 10 GB of disk space respectively and 5 GB, 15 GB, and 30 GB of bandwidth respectively. For corporates running multiple websites with heavy traffic, the storage and bandwidth limits are notably low by industry standards. However, Flex Web Hosting offers customizable solutions for more expansive VPS resources, but you have to contact the company for a quote.

If a VPS isn’t sufficient, you can sign up for a dedicated server that comes with 500 SSD web space and 16 GB RAM.

Pricing and Support

Compared with other popular Australian hosting providers, Flex Web Hosting’s hosting plans are pretty pricey for the features you get. Depending on the plan you pick, can commit on terms ranging from monthly to annually, and the 30-day money-back guarantee should make you feel better about such a sign-up.

You should be able to summon support via telephone, ticket, or email, but my exploratory email went unanswered. This wouldn’t be so bad if there were sufficient self-support resources, but the knowledge base is limited to only five articles:

Pricing

4.0

Comparison

How does Flex Web Hosting match up to the competition?

HostingerCompare4.9Compare
InterServerCompare4.8Compare
Flex Web HostingCompare4.0Compare
BluehostCompare2.5Compare

User reviews

Based on 1 reviews in 1 languages
5.0
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5
Jake
Australia
May 21, 2020
Great Service

Reach people directly here in Australia and a very knowledgeable support team, they went out of the way to assist. Easy to move between plans and full support when my business increased. Website speeds are also great. Website needs some work but the service makes it all worth it.

Flex Web Hosting REVIEW: BOTTOM LINE

Although Flex Web Hosting markets its hosting services as suitable solutions for small and large businesses, compared to its peers it provides less web space at higher prices.

Before you make a decision, we highly recommend you check out some alternative hosting companies, which we highly recommend.

Pros

  • A variety of hosting plans
  • 30-day money-back guarantee
  • SSD storage with dedicated servers 
  • Custom VPS plans

Cons

  • Low disk space
  • Unresponsive support
Mark Holden Mark Holden
Mark is a full stack web developer specializing in HTML5, CSS, JavaScript, MySQL, and PHP. When he’s not busy building websites or geeking out over the latest addition to his ever-growing gadget collection, he enjoys playing drums for his progressive rock band. He can also make a mean Spanish omelet.

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