Reviews and expert opinion Fidelium HOST

Ranked 3455th from 3941 Web Hosting
4.0
Solomon Ndung'u
Solomon Ndung'u
Web Hosting Expert
Fidelium HOST is a niche web host that offers shared web hosting and VPS solutions primarily designed to serve individuals and SMEs. With its plans, you won’t get SSL certificates and definitely there are no security measures such as DDoS protection to help protect your website from attacks.

Overview

Fidelium HOSTFidelium HOST

Fidelium HOST is a small privately held company (with about 1-10 employees) based in Santiago, Chile. It offers basic shared hosting and VPS hosting services serving individuals and SMEs in the local market and beyond.

The Fidelium HOST website is only available in Spanish and upon accessing it, it has some loading issues which could be bad news for site visitors.

Features and Ease of Use

With Fidelium HOST website solutions, you can expect the following standard features:

  • Uptime of 99.999%
  • Unlimited monthly transfer
  • cPanel control panel access
  • Mail support
  • Weekly backups included

This vendor’s standard hosting plans are specially designed for beginners with personal blogs, but if you are running a small business website, you would be better off with the SMEs hosting packages. Both solutions are served with a cPanel control panel with an easy-to-use interface to help users easily manage and run all aspects of their website accounts.

If you need more website speed and power or have specific requirements to that shared hosting couldn’t meet, then this host has a VPS hosting solution with tools to exclusively serve your purpose. The plans are divided into three packages – VPS 1, VPS 2, and VPS 5 – and you get anywhere between 20GB to 320Gb disk space, 1000GB to 5000GB monthly traffic, and up to 16GB of RAM.

By default, all the plans include weekly backups, but since it has only stated the backups in passing, it would be wise to speak with its support team to inquire more about the backup services before you hit that purchase button.

With that in mind, other important website aspects like SSL certificates or security measures such as DDoS protection are lacking.

Pricing and Support

The fact that its shared web hosting packages are offered annually can make its services seem quite overwhelming (if not expensive) for businesses that operate with low-cost budgets. The good news is that the VPS services are offered with monthly subscriptions. Prices are listed in U.S. dollars.

The vendor lacks a refund or a money-back guarantee policy but as a consolation, you get a high uptime guarantee of 99.999%.

Fidelium HOST

If you have an issue that needs to be addressed, you can contact this vendor via a contact form, telephone, email, or use WhatsApp Web. Unfortunately, there is no ticketing system or live chat and while there are several blog articles on its website, self-support resources like knowledgebase and FAQs seem non-existent.

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Bottom line on Fidelium HOST

I like it that Fidelium HOST offers niche web hosting services that are specially designed for individuals and SMEs. That said, the plans either come with just the basic features (such as the use of the traditional HDD storage systems) or lack significant specifications (like SSL certificates)that could prove vital in taking your business to the next level.

Pros

  • Served using the cPanel control panel
  • Solutions with weekly backups included
  • High uptime guarantee of 99.999%
  • VPS services are offered with flexible monthly prices

Cons

  • No SSL certificates or any other security measures
  • Self-support resources like knowledge base are lacking

Want a vendor with a 99.999% uptime guarantee? Check out Fidelium HOST

Solomon Ndung'u
Solomon Ndung'u
Solomon Ndung'u is a writer, author, and SEO specialist. When he's not working, you will find him singing his favorite tunes. He is also a confessed avid reader of The New York Times.

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