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Reviews and expert opinion Exabytes

Gwen Rodgers
Gwen Rodgers
Web Hosting Expert

Malaysian web hosting provider Exabytes provides its international clients with business web hosting, domain names, servers, website design, and digital marketing services. Before you make any final decisions, you should check out Hostinger’s cheap plans.

Overview

exabyte main

Exabytes was founded in 2001 to help small to medium-sized enterprises grow online. Backed by over 18 years of solid experience, this company currently hosts more than 100,000 websites for worldwide clients. Customers range from individuals, students, and SMEs, all the way up to governments and public companies.

Exabytes is registered in Malaysia, but its website is in English.

Features and Ease of Use

exabyte 1

Exabytes prides itself on all-in-one web hosting solutions that feature:

  • Fast account activation
  • 99.9% network uptime guarantee
  • Free SSL certificates
  • Automatic daily backups
  • SFTP/SSH access

Linux and Windows hosting options are offered, with the Windows hosting supporting ASP.NET, MVC, and MS SQL. All hosting comes with a powerful and flexible Web Control Panel that lets you manage your website with ease. You can also use it to create email accounts and add-on domains, to manage databases, and to set up password protection.

The one-click script installer provides even more convenience by allowing you to install 400+ popular applications with just one click and no special technical knowledge.

Exabytes’ web hosting also features fully redundant infrastructure such as SSD storage and high-speed Dell servers with Intel CPUs that guarantee more than 99.9% uptime.

Other value-added features include:

  • R1Soft backup manager
  • SiteLock website protection
  • A simple drag-and-drop website builder

Pricing and Support

exabyte 2

Exabytes’ web hosting packages come at pocket-friendly prices. I like the fact that the hosting plans come with free SSL certificates, a free domain, and a very generous “no questions asked” 100-day money-back guarantee.

All hosting plans can be bought on billing cycles from 1 month to 36 months, with 10% discounts on commitments of longer than a year. You can pay for your hosting using all the usual methods plus JomPAY.

Exabytes provides extensive self-support resources including a knowledge base, a set of video tutorials, and a blog. If you can’t answer your own questions, you can contact the 24/7 support team via telephone, ticket, email, or personal office visit (for local customers).

I enjoyed a long and informative conversation with a knowledgeable live chat agent.

How much does exabytes cost?
exabytes offers plans from $4 to $96. The price depends on which type of hosting plan you choose. You can see the updated pricing table (updated weekly) below.
Which exabytes plan should I get?
My recommendation is to start with a cheaper plan. You can always upgrade later on. exabytes can help you with the migration to a more expensive plan. The increase in visitors many times takes longer than expected and you shouldn’t pay a lot of money until the need arises. Of course, your needs may vary, and you can consult with a hosting expert from exabytes here.
How good is exabytes’s customer support?
exabytes is not ranked as one of our top web hosts. But that can also be a result of exabytes being a small, under the radar, hosting provider. There are advantages to a small hosting company – as a customer, you are more important to them. You can also check out our comparison of the most popular web hosting services here.

Pricing

4.2

Comparison

How does Exabytes match up to the competition?

HostingerCompare 4.9 Compare
InterServerCompare 4.8 Compare
ExabytesCompare 4.2 Compare
BluehostCompare 2.5 Compare

User reviews

Based on 15 reviews in 2 languages
4.7
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  • English (5)
  • Indonesia (10)
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5.0
Veni Cornelia
Indonesia
April 14, 2020
Hosting

Fast response, great support team and provide real solutions. especially for a newbie like me. maybe I will recommend this hosting to my friend when they want to make a website or blog like me. Thank you team exabytes. two thumbs up..............

5.0
Kent Tan
Malaysia
April 15, 2019
Support responsive

I have website that host with them around one year. Really worth to purchase their service. Although sometimes my website have facing 404 error or other problem, but their technical team willing to help me to fix within 15-25 minutes. Fast, responsive, professional, 24/7/365 which I more satisfied on this. Honest hosting company Keep it up. :)

5.0
Yuming Lee
Malaysia
March 13, 2019
Support responsive

They reply my ticket within 15 minute after I submit the ticket to their support system when my website facing the issue and finally they help me solve my issue successfully. So far their hosting also worth to use because never facing downtime error issue and my website can run smooth most of the time. Love their services! :)

avatar
4.0
Daniel Chong
Malaysia
October 05, 2018
Satisfied With Exabytes Hosting & Support

I have already been with Exabytes for around 2 years, my site is doing great with their hosting. Besides that, they provide pretty good support and guide me through the process clearly. I don't see any issue or encounter any big problem compare to other hosting provider. I would say with the price and support provide by Exabytes is equal to the value. Highly recommend for any of you to host with Exabytes.

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5.0
Agnes
Malaysia
June 12, 2018
Great Experience with Exabytes

I had been an Exabytes user for quite a long time now. Exabytes provide superb technical support and customer service. It has been an enjoyable experience working with Exabytes. Recently, I also purchased their domain! You may check out the website below for their Ramadan Promo before it ends.Thanks Exabytes for your service!

Bottom line on Exabytes

Exabytes is a fantastic Malaysian web hosting vendor with beginner-friendly, feature-packed web hosting packages.

Before you make a decision, we highly recommend you check out some alternative hosting companies, which we highly recommend.

Pros

  • Powerful and flexible Web Control Panel
  • 100-day money-back guarantee
  • R1Soft backup manager
  • Simple drag-and-drop website builder

Cons

  • No free trial period
  • Only Asian servers
Gwen Rodgers
Gwen Rodgers
Gwen is a web developer and software engineer who loves to get lost in JavaScript (and a good book). She spends her free time teaching girls how to be coders, and doing yoga on her balcony in the sunshine.

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