Exabytes was founded in 2001 to help small to medium-sized enterprises grow online. Backed by over 18 years of solid experience, this company currently hosts more than 100,000 websites for worldwide clients. Customers range from individuals, students, and SMEs, all the way up to governments and public companies.
Exabytes is registered in Malaysia, but its website is in English.
Features and Ease of Use
Exabytes prides itself on all-in-one web hosting solutions that feature:
- Fast account activation
- 99.9% network uptime guarantee
- Free SSL certificates
- Automatic daily backups
- SFTP/SSH access
Linux and Windows hosting options are offered, with the Windows hosting supporting ASP.NET, MVC, and MS SQL. All hosting comes with a powerful and flexible Web Control Panel that lets you manage your website with ease. You can also use it to create email accounts and add-on domains, to manage databases, and to set up password protection.
The one-click script installer provides even more convenience by allowing you to install 400+ popular applications with just one click and no special technical knowledge.
Exabytes’ web hosting also features fully redundant infrastructure such as SSD storage and high-speed Dell servers with Intel CPUs that guarantee more than 99.9% uptime.
Other value-added features include:
- R1Soft backup manager
- SiteLock website protection
- A simple drag-and-drop website builder
Pricing and Support
Exabytes’ web hosting packages come at pocket-friendly prices. I like the fact that the hosting plans come with free SSL certificates, a free domain, and a very generous “no questions asked” 100-day money-back guarantee.
All hosting plans can be bought on billing cycles from 1 month to 36 months, with 10% discounts on commitments of longer than a year. You can pay for your hosting using all the usual methods plus JomPAY.
Exabytes provides extensive self-support resources including a knowledge base, a set of video tutorials, and a blog. If you can’t answer your own questions, you can contact the 24/7 support team via telephone, ticket, email, or personal office visit (for local customers).
I enjoyed a long and informative conversation with a knowledgeable live chat agent.