Based in Singapore, with offices in Malaysia and Indonesia, Exabytes.SG is a web hosting provider with a wide range of solutions. The platform offers shared hosting, reseller hosting, WordPress hosting, VPS hosting (Linux and Windows), dedicated servers (Linux and Windows), domain registration, and several other related services.
Exabytes.SG’s data centers are located in Singapore, Malaysia, Indonesia, and the U.S.A. Although informative, the website is a bit messy and only available in English. All of the provider’s plans are displayed in Singapore dollars.
Features and Ease of Use
Exabytes.SG offers four shared hosting, or business shared hosting, plans – EBiz 12 Mini, EBiz 12 Plus, EBiz 12 Pro, and EBiz 12 Max. The plans vary in storage, hosted website, email accounts, monthly visits, and a few other specifications. However, all four plans share a set of common features including the following:
- Plesk control panel
- One-click application installer
- 99.9% uptime guarantee
- SSD storage
- Free domain (with annual plans)
- Free SSL certificate
- Automatic backups
All of Exabytes.SG’s plans are powered by SSD storage which performs much faster, and with more stability, than the traditional HDD storage in terms of the processing of website data. This reflects positively on your website’s loading speed, stability, and overall performance.
When it comes to control panels, I usually prefer the more popular cPanel. However, the Plesk control panel, that comes with all of Exabytes.SG’s plans, is also one of the most commonly used control panels in the industry. Like cPanel, Plesk has a highly user-friendly interface which makes the full management and control of your website very easy.
Even though Exabytes.SG offers a wide range of features and specializes in a decent range of solutions, there are many other hosts out there that even have more to offer. If you’re still not sure about Exabytes.SG, then have a quick look at our list of the top web hosting comparison before making any major decisions.
Pricing and Support
Exabytes.SG’s prices are generally affordable given the feature-packed plans it offers. The billing cycle options available for all plans are monthly, annually, or triennially. All plans, except for EBiz 12 Mini, are backed by a very generous 100-day money-back guarantee. When registering for an annual plan, you get a free domain for the first year.
The Exabytes.SG website has a comprehensive knowledgebase, but I wish the customer support was as helpful.
First off, only the technical support is available 24/7. The sales and billing support are only available during working hours. You can contact them via phone, live chat, email, or support ticket. Luckily, I was able to get in contact with the live chat, but sadly the agent wasn’t as helpful as I expected. Even though I asked a very simple question about which app installer they provide, I had to explain it over and over again for the agent to understand and give me the answer I was looking for.