eNom isn’t a new player in the market. It’s been providing web hosting and domain name registration services since 1997. eNom was acquired by Tucows in 2007 and has headquarters in Bellevue, Washington, U.S.A. The company also provides email services and sells other services separately such as cloud storage, SSL certificates, and website builder. Its website is well-presented, but available in English only.
Features and Ease of Use
Unlike other providers, eNom has a narrow hosting range that’s limited to Linux shared hosting and DNS hosting. Nevertheless, you can expect plenty of top-quality features within its shared hosting packages including:
- 99.9% uptime guarantee
- Plesk panel
- WordPress toolkit
- Automatic backups
- DNS management
- 1-click WordPress installation
eNom offers three shared hosting packages for different users from beginners and bloggers to professional web designers and large companies. The best feature you’ll find in these plans is the WordPress toolkit that has more than 45,000 plugins giving you plenty of room for customization.
All plans also come with built-in web analytics, automated backups, and intuitive Plesk control panel, though I prefer cPanel, that include a wide array of popular apps such as Joomla, Drupal, and WordPress with a single-click installation option.
On the downside, there are a couple of things that I don’t like about eNom. First off, the company doesn’t provide any information about its data center or server locations. Even their customer support refused to give me any information about it which raises a lot of questions about the level of service regardless to the stated 99.9% network uptime.
The other thing I’m not so fond of is having to pay extra for a website builder and SSL certificates.
Pricing and Support
eNom’s shared hosting packages share all the features discussed above and only differ in web space, bandwidth, and number of domain names and email accounts.
The Starter plan is a wise choice for beginners and small websites. It supports 50 domains, 20 GB disk space, 200 GB bandwidth, and 50 email accounts. If you want to host multiple websites under a single plan, I recommend the Advanced plan as it includes 40 GB storage space, 400 GB bandwidth, 100 email accounts, and supports 50 domains.
If you have a large business with numerous websites, then you should go with eNom’s Business plan. You get 50 domains, 100 GB storage, 1000 GB bandwidth, and 150 email accounts. This plan is also good for professional web designers.
eNom offers a 14-day free trial and accepts credit cards only for their shared hosting plans.
On the flip side, eNom’s customer support isn’t the best I’ve come across with. Even though it provides a dedicated 24/7 live chat channel, it took me almost an hour to get the information I needed due to the agent’s lack of knowledge. However, eNom has a good Knowledge base and offers video tutorials. If you still need help, you can give them a call or submit a ticket.