Established in 2003, ejoeSolutions is a Malaysian-based web hosting provider. Through its Netmyne data center, the firm is equipped to provide a wide range of hosting solutions including domain name registration services, web hosting, and web design services, e-commerce solutions, among other services. It boasts of over 900 clients in Kelantan and other areas in Malaysia. It prides itself on offering excellent After Sales Services to its customers in building and setting up their websites. The ejoeSolutions website is available in Malay.
Features and Ease of Use
These are the standard features you can expect to find in ejoeSolutions hosting packages:
- CentOS operating system
- Apache servers
- MySQL databases
- PHP support
- SSD storage disks
- Free DDoS protection
- Free SSL certificate
- Backup services’
- Instant setup
ejoeSolutions servers are all hosted in its world-class Netmyne datacenter located in Malaysia. The datacenter includes all the specifications of a state-of-the-art facility such as security alarms, generator, centralized UPS, 24/7 surveillance, server racks, fire suppression system, among others.
For superior performance and lightning speed of its clients’ websites, the firm uses SSD storage disks alongside LiteSpeed caching technology. Its hosting packages run on CentOS operating system.
Its hosting packages are protected with DDoS in order to alleviate unnecessary traffic spikes. What’s more, the hosting provider offers constant backup services to its customers. Backups are performed as standard four times in a month through the vendor’s backup integration.
Each of its hosting packages is optimized for e-commerce solutions and renown software including Joomla, Drupal, WordPress, among others. You can easily install over 280 scripts with just a single click through its Fantastico cPanel install.
Its web hosting package includes four plans. The basic plan comes with: 2GB disk storage, unlimited email accounts, 10GB, and monthly bandwidth. Its advanced plan includes 50GB disk storage, unlimited email accounts, 80GB monthly bandwidth, and 14 addon domains.
I found the ejoeSolutions website to be poorly organized. Some sections are available in Malay while others appear in English. This can be confusing to new and prospective users.
Pricing and Support
EjoeSolutions web hosting packages are reasonably priced. The vendor has provided an inflexible billing cycle where its clients are required to commit to an annual payment plan. All its prices are listed in Malaysian ringgit.
The vendor offers a 30-day money-back guarantee or any other refund policy. It offers a 99.99% network uptime guarantee. Its customers have access to free DDoS protection and free SSL certificate.
To contact the ejoeSolutions technical support team, you can use their telephone, email, Whatsapp, contact form, and ticketing system. Its technical support team is available 24/7/365.
I sent this support team a query via their sales email but received no response.
Although the ejoeSolutions website has a knowledge base, it is empty.