Established in 2003, ejoeSolutions is a Malaysian web hosting provider. Through its Netmyne data center, the firm is equipped to provide a wide range of hosting solutions, including domain name registration services, web hosting, web design services, and E-commerce solutions, among other services. It boasts over 900 clients in Kelantan and other areas in Malaysia, and it prides itself on offering excellent post sales services to its customers in building and setting up their websites. The ejoeSolutions website is available in Malay.
Features and Ease of Use
These are the standard features you can expect to find in ejoeSolutions hosting packages:
- CentOS operating system
- Apache servers
- MySQL databases
- PHP support
- SSD storage disks
- Free DDoS protection
- Free SSL certificate
- Backup services
- Instant setup
ejoeSolutions servers are all hosted in its world-class Netmyne data center located in Malaysia. The data center includes all of the specifications of a state-of-the-art facility such as security alarms, generator, centralized UPS, 24/7 surveillance, server racks, and a fire suppression system.
For superior performance and lightning speed of clients’ websites, the firm uses SSD storage disks alongside LiteSpeed caching technology. Its hosting packages run on CentOS operating system.
Its hosting packages are protected with DDoS in order to alleviate unnecessary traffic spikes. What’s more, the hosting provider offers constant backup services to its customers. Backups are performed as standard four times a month through the vendor’s backup integration.
Each of its hosting packages are optimized for E-commerce solutions and popular software, including Joomla, Drupal, and WordPress, among others. You can easily install over 280 scripts with just a single click through its Fantastico cPanel install.
Its web hosting package includes four plans. The basic plan comes with 2GB disk storage, unlimited email accounts, and 10GB monthly bandwidth. Its advanced plan includes 50GB disk storage, unlimited email accounts, 80GB monthly bandwidth, and 14 add-on domains.
I found the ejoeSolutions website to be poorly organized. Some sections are available in Malay while others appear in English. This can be confusing to new and prospective users.
Pricing and Support
EjoeSolutions web hosting packages are reasonably priced. The vendor has provided an inflexible billing cycle where its clients are required to commit to an annual payment plan. All prices are listed in Malaysian ringgit.
The vendor offers a 30-day money-back guarantee, as well as a 99.99% network uptime guarantee. Its customers have access to free DDoS protection and a free SSL certificate, as well.
To contact the ejoeSolutions technical support team, you can use telephone, email, Whatsapp, contact form, and ticketing system. Its technical support team is available 24/7/365.
I sent this support team a query via their sales email but, unf0rtunately, received no response.
Although the ejoeSolutions website has a knowledge base, it is empty.